Had 2 men attend my property for a parking fine that wasn’t mine. Failed to show ID. 1 man in particular had an Aggressive manner and insisted I was wrong despite showing evidence and email threads... Zobacz więcej
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Zobacz, co mówią recenzenci
Awful bullying people! A payment plan was made and they turned up anyway and enforced extra payments which was pretty much double the amount. No customer service whatsoever, they speak to you like cra... Zobacz więcej
This is my second time dealing with this company. Always send two big men to intimate and bully vulnerable people. When asking for liability order's or to identify themselves you get zero resp... Zobacz więcej
I don’t understand how people still view this company as legitimate. They are like loan sharks but worse. They are crooked and corrupt. They use aggressive forceful methods and prey on the vulnerable.... Zobacz więcej
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Low IQ customer care team
I think all there service agents and enforcement agents were dropped on there head as children. A genuine company of numbskulls
Can’t even have a reasonable conversation without them putting the phone down. Scum of the earth company
What a complete bunch of halfwits
What a complete bunch of halfwits! the staff on the phones are maybe ok as they are only do there job and its recorded, but as for the recovery numties they think they think they are a law unto them self's. This recovery driver went a little bit to far this time with text messages to my daughter which has been saved and will be used as evidence as to his disrespectful attitude. Happy times!!!
I received enforcement letter along…
I received enforcement letter along with a compliance stage fee. I did not receive any prior Penalty Charge Notice (PCN) or correspondence related to this matter before this enforcement action. Not happy at all.
Honestly the worst customer service if…
Honestly the worst customer service if you could call it that i have ever ever experienced. I've worked in customer service for 20 years. My husband's car incurred a fine for TFL whilst we were away on holiday someone from purple parking as someone drove our car at 1am in the morning. Purple parking didn't give a shit and as a result we had a fine that we have to pay. Didn't recieve any correspondence until we had a letter off Cder group. I rung them and told them our financial situation and gave them everything. They still proceeded to send an enforcement agent to bump the money up.
The call centre people at cder talk to people like trash. Totally unacceptable.
I would give one star if I could I have…
I would give one star if I could I have mental heath have hardly any income yet the girl on the phone treated me terribly I needed space to deal with this all but now Iv had set a payment plan up with them and now my rent will go short they have no compassion at all other company’s Iv dealt with are mutch more understanding of my situation how can a pay the amount a month that they want went even botherd that my rent will be short now I wouldent even give them 1 star 0
they are scum
these guys are scum, what aslo realy pissed me off if I got a threating message on whatsapp from them and the picture had a little boy who would be his son maybe 3 or 4 years old, very wrong in my eyes if you are chasing for money. they can kiss my are if i do have debt that i know. close companies down like this.
Worst company I have ever dealt with
Awful company, wish I could give them even less than 1 star. They claimed they had sent me correspondence about a traffic fine, but I received nothing. When trying to contact them via email to find my PCN number, they didn't get back to me, and instead sent enforcement agents round to the WRONG HOUSE and charged me £319 for the pleasure! They sent me several harassing and threatening texts despite making no effort to reply to me, and would not let me spread payments over more than 1 month after finally getting back to me, leaving me in an awful financial position. Scummy company with scummy staff.
Mr butlin needs legal action
Mr butlin needs legal action
My dad is suffering with his mental health. I called him on his behalf and made him awere. He has no gp had a bereavement and buried his brother a few weeks ago and his mental health has deteriorated. I asked him to put his account on hold for a couple of weeks so we can get him the help he needs. He had the audacity to tell me that he 'appears well' asked me if he is on medication and If I have power of attorney. Then went on to telle he is well. this is life and death and things like this can cause people to take their own lives. He is a disgusting individual who is a bully and belongs behind bars. Taking advantage of an unwell older man. You are not a Dr to diagnose anyone's mental health or capacity! If my dad ends up dead as a result of your bullying. I will make sure u go down for manslaughter!!
I wish I could give minus 5 for this…
I wish I could give minus 5 for this cruddy company.
Had a clean air zone fine £180. Set up multiole direct debits, all of which were cancelled there side, called and emails all ignored about payment plans.
Staff are rude and do not give you a chance to speak.
Then due to them ignoring all my attempts at contacting them and the direct debits being cancelled (all of this I have evidence of) they then decided to send out a agent. Spotrie the name. Who on my ring doorbell stood there for 20 mins banging like he was a police officer(we weren't home at the time) To the point a neighbour told him to fk off and he did.
The he's ignored 2 direct calls from me and now read and ignored the text messages I have sent them.
This company are financial bullies, who ignore any communications and then just put it to collections and act like you never tried to communicate with them.
They will enjoy what my solicitor will send them by weeks end.
They r greedy people,I paid them around…
They r greedy people,I paid them around more than £4,000 ,because I received the penalty from dart charge .i have account with dart charge but any reasons my dart charge payments not gone through then o received penalty then after CDER group start come to my home ,£4000 too much money for me ,I call them they agree with me £200 monthly instalments,I have3 kids some time I can’t make the payment on time then bayleaf come to my home and they charge £165 extra monthly that add into my balance and otherwise if ,I don’t paid then they clump on my car and I need to pay axtra money,I have to pay because otherwise they take my car ,i going to payed them regularly monthly instalments £200 from last 2year . my balance still £1000 left 😔😔so stressful .when I call them they didn’t listen.
Is this a company?
This company is not very interested in listening anyone that calls to their customer care .
When you try to explain and clarify any doubt, they just disconnect the call.
There are no customer care, no supervisor, just people that don't care or act during the night to deliver notices "by hand" notices, If this kind of of organized group wasn't a serious issue, we would say that they are a joke.
I received a letter not in my name…
I received a letter not in my name yesterday, the first instance I heard about a debt owed at my property. I spoke to the agent who left his number and he said to call the office to explain the situation, he was really decent to be fair to him.
The letter was hand delivered, without a date or time on it, which seemed odd to me as I thought that was a requirment, it was also left hanging out the front of the letter box and not properly posted, so could easily have fallen out in the wind leading to further problems.
When I eventually spoke to the office after the faff of their automated system, the agent Mandy, I beleive was INCREDIBLY rude, refused to let me speak or explain the situation and demanding documents of me, when I did ask her to stop interupting me, she did for the first sentence I spoke, but continued to be rude to me after this, lastly deciding my case wasnt worth her time of helping me get this removed for a letter in a name of no one I know, and promptly hung up on me.
Not really the customer service or support I would expect, when I have nothing to do with this case other than it being at my address....
Horrible nasty people
The worst company I have ever ever dealt with, the way the staff speak to people is inhuman, belittling ,unfair , nasty and rude . No empathy nor consideration. In my case my debt was unknown of I actually thought the letter I received was a scam- ( the letter took 10 days to reach me ) so gave me 6 days in total to deal with the issue.. I called the office immediately when the letter arrived - it was 1 letter to say they were sending an enforcement agent out in 6 days - I asked for the case to be put on hold while I questioned with the debt owner if this was legit - they did not do this - they sent a agent round who scared my children - demanded funds by 11am or seizing my car£85 debt . All in all I had 6 days from receiving the letter to pay and the debt then over doubled - to £395 - asked to set up a payment plan they said no.
I have questioned with the original debt owners and I’ve not even had a response- they aim to get back within 14 days to queries .
Outrageous- I would be ashamed to work for this company. It’s bullying! And I hope Karma gets you all.
I don’t know if the FOS will take these cases but You can complain to -
Enforcement Conduct Board (ECB) or a court.
Alqueda have more morals
There gangster who poses as an enforcement agent came to my house at 0530am. I was at work. He woke my wife up and banged on the letterbox threatening her and making her fear for her life. The debt isn’t even ours and the peoole left my property three years ago. I am expected to prove this, in the meantime they keep sending their terrorists to my house.
I honestly hate every person who works for this alqueda like company. They should be closed down and every director jailed, and that still would not be enough. Scum.
Immobilised my car by mistake…
They have immobilised my car by mistake due to a debt of a previous owner. They just did it like this without checking of the current owner or a warning. They still haven't released my car. No apology, very off putting, rude, attitude from each one of them as though it was my mistake.
They lied about their legal powers
They lied about their legal powers, and the law itself, on a recorded call. Currently speaking to solicitors, hopefully we can get them to stop their illegal practices.
CDER GROUP IS A SET OF BULLIES
CDER GROUP IS A SET OF BULLIES, THEY BULLY INTO PAYING MONEY, DID’NT RECEIVED ANY TICKETS AND TRANPORT FOR LONDON GIVE THEM MY DETAILS,WHEN YOU CALLED THEY TALKED TO WITH NO RESPECT AND THEY TOLD YOU IF YOU DONT PAY NOW BAILIFF IS COME AND REMOVE YOUR GOODS.
Credit card misuse
We found out that someone had used our credit card to pay off a debt to CDER. From a phone call they confirmed our post code was not in their records, we're awaiting a response to our email which will arrive soon , hopefully. The person we spoke with was polite and helpful.
This debt collection group is in cahoot…
This debt collection group is in cahoot with Haringey Council staff using deceit to gain money fraudulently from people. I had moved but both they and the council were sending letters and threats deliberately to a wrong address. I only found out purely by chance that these letters were being sent with escalating CDER costs to the wrong address. The company was happy to charge anything it liked and never once double check on the address. I managed to challenge this with the rotten council and did not pay CDER because their game was foiled.I would challenge everything with this company. I may still report their practice to the financial ombudsman if Haringey does not refund the court charges that allowed these rouges to operate
Utter robbing and hearless bustards
Utter robbing and hearless bustards, paying them 100 a month and they still text and ring threatening to seize goods, I can't afford anymore, they are getting more than I can currently afford, I might as well be dead.
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