Avoid this company and Vicky Davis
Based on my experience, I would not recommend this company or engineer, Vicky Davis. Ms Davis attended my property to carry out a gas certificate. She blocked the whole gas without providing the testing outcome or clear explanations, sending a quote of £325.59 for the replacement of a gasket seal and electrodes.
After leaving, Ms Davis did not respond to my attempts to obtain further information or arrange the repair. The issue was eventually resolved 8 days later. During that period, my tenant's family, including 2 young children, was left without heating and hot water. This caused significant inconvenience and distress.
I sought advice and quotations from 3 other gas engineers. Each advised that the repair should take about one hour and provided estimates of around £100, which was substantially lower than the quotation I received. After Vicky repaired, I have not got a valid Gas Certificate yet for months,
I was also concerned that Ms Davis attended the property on one occasion without prior notice.
I also found the company's business information unclear. The website expertboilers.com appears to be linked to CCS GAS LIMITED. However, my own enquiries also identified company number 09132996, which is registered as 44 Bytes Ltd and has an SIC classification relating to IT activities rather than gas engineering services.
Overall, I am dissatisfied with the service provided, the delays in communication, the length of time taken to resolve the issue, and the impact this had on my tenants








