Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently inherited a commercial property in Gravesend managed by Caxtons. New to this field, one concern was how the rental income and expenditure was managed and accounted for. I need not have worr... Zobacz więcej

Oceniono na 5 z 5

Caxtons have been the company responsible for managing our Block and who I have been dealing with since buying my property in 2018. There have been several property managers since then but our current... Zobacz więcej

Oceniono na 5 z 5

Claire Singleton has been a miracle worker with our Block. She has taken charge of the budget, health and safety requirements, and numerous other long-standing tasks. She even emails colleagues and co... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I am a landscape and grounds maintenance contractor hired directly by the management committee of a property on Caxtons' books. Caxtons repeatedly fail to pay even regular monthly invoices. It takes w... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Personal and helpful

I always receive a personal and helpful service from Caxtons. In this regard I would specifically mention Mark Spriggs, my day to day contact as regards property management and Neil Chatterton who advises on and assists with property acquisitions.

15 grudnia 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Dear Christopher, we are so pleased you are happy with the service you receive from Mark and Neil. We will make sure your feedback is passed onto them and the team. Thank you for taking the time to leave a review it is much appreciated. Warm regards from the team at Caxons

Oceniono na 5 z 5

A firm to be trusted

Caxtons always provide an excellent and reliable service,

15 grudnia 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Dear Mary, thank you, we do appreciate you taking the time to leave a review and will pass on your words to the Commercial Property Management team who will be delighted to hear your feedback. Warm regards from the team at Caxtons

Oceniono na 5 z 5

I found the agents to be very…good and patient

I found the agents to be very knowledgeable, engaging, friendly and approachable. They were able to answer any questions I had and were happy to spend time explaining things clearly. All in all a quick pleasant experience that helped me move in asap.

4 grudnia 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Thank you for taking the time to leave your feedback, we do appreciate it and are pleased you were happy with the service and support you received. Many thanks and warm regards from the team at Caxtons
PS. Would it be possible to please let me know what property you moved into or your surname so we can pass your comments onto the right staff member? Thank you Nicola Webster nwebster@caxtons.com

Oceniono na 5 z 5

Look no further than Caxton's.

You will find it very difficult to find a better MA service that Caxton's offer. I have been a director of our Residents Co., for 20+ years and, in this time, Caxton's service to Leaseholders and tenants has always been first class. If you call or email, Caxton's are always very prompt in resolving any issues that occur.

1 grudnia 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hi Edward, thank you so much for your feedback. We are delighted to hear this and appreciate you taking the time to leave a review. Warm regards from the team at Caxtons

Oceniono na 5 z 5

We have been working with Caxtons…

We have been working with Caxtons Property Consultants for the past 3 years, we have a great relationship with Paula and the team. .
They are professional ,personable and always helpful.
Would highly recommend them .

20 listopada 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hi Abby, many thanks for leaving a 5 star review, we are really pleased to hear that you are happy with the service you have received. Thank you and warm regards from the team at Caxtons

Oceniono na 4 z 5

Commercial Insurance Service

These comments relate to commercial insurance service received. There was good notice given before renewal date together with alternative quotes. Attention was drawn to any aspects that needed to be specifically looked at. The renewal process was carried out professionally and in accordance with client standing instructions. Help was readily given to resolve any glitches or unintended actions. The company obviously has good relations both with insurers and clients, which enables a worry-free renewal process with personalised service.

26 października 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Dear Rajen, thank you for taking the time to leave a review, the Property Insurance team were delighted to hear that you were satisfied with the service you received. We value all feedback and work hard to maintain high standards. Warm regards, Caxtons Property Consultants

Oceniono na 5 z 5

Susan Howes. Susan Howes has been an excellent…

Susan Howes has been an excellent employee of Caxtons and I am sorry she is leaving.
Susan is courteous, efficient and very professional. I only had to give an instruction once and Susan expeditiously carried it out.
She will be an asset wherever she goes and I wish her well!
P. R. (Property Landlord)

13 października 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Really kind of you to leave a review, we are sorry to see Susan leave as well but the team will strive to maintain the high levels of service you have received. Warm regards from the student team at Caxtons

Oceniono na 5 z 5

Great experience!

I have been a tenant for 3 and a half years and I have had no issues at all! Holly was always very helpful with any noise complaints or any leaks etc within the flat and always responded in a timely manner! I was always treated with respect and kindness which was very refreshing and made renting so much nicer. From the beginning of my tenancy to now, I have always been kept up to date with any changes and important information, and I have never felt confused with anything. Now my tenancy is ending, I have been explained the process clearly, and know what needs to happen.
Holly has always been so helpful and friendly to me and I just want to thank her for being so amazing!!

26 września 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hi Keesha, thank you! Great to know all went well. Thank you for taking the time to leave your review. Warm regards from the team at Caxtons

Oceniono na 5 z 5

Caxtons -

Extending my sincere gratitude and thanks to Caxtons, Gravesend (especially Charlotte Cunningham and Nicola Webster for their willingness and assistance in supporting good genuine causes.
Many thanks in deed.
Lance Wenden
Club Captain 2023 - Birchwood Golf & Country Club.

17 czerwca 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hi Lance, we were delighted to be involved, thank you for organising the event! Warm regards, Nicola and Charlotte

Oceniono na 5 z 5

Caxtons Gravesend

Caxtons Gravesend, Kat in particular, has been very helpful in sorting out an issue with my ground rent. Friendly service, thank you!

23 czerwca 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hi Emma, thank you for taking the time to leave a review we really do appreciate it and will pass on your feed back to Kat and the team. Warm regards from the team at Caxtons

Oceniono na 5 z 5

Kat Mitchell and the payments…

Kat Mitchell and the payments department were incredibly helpful. Both on email and on the phone. Excellent service.

21 czerwca 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hi Sam, thank you for taking the time to leave your review. Kat and the team will be delighted to hear you were happy with the service they provided. Warm regards from Caxtons

Oceniono na 1 z 5

Hi I own a flat in Bexley Kent

Hi I own a flat in Bexley Kent. I had to commission a report at my own expense to get any reaction from Caxtons regarding rising damp after 12 months of complaining . The builders did two days work in a month and actually made it worse. I couldn’t get any reply to emails or phone calls from the so called property manager . In the end I asked for the builders mobile to deal directly. Two months have now passed and Caxtons are refusing to complete all the work the report highlighted.The manger emailed and has washed his has of the remaining problems blaming the builders. The builders have left all their rubbish in the garden and the quality of work is a poor standard. I emailed the next level of management but I got a pathetic reply saying they would speak to his manager. Nothing changed in a month so I have emailed his boss in the hope that he gives a s!?t. I’ll keep you posted

27 stycznia 2023
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Dear Colin, thank you for your feedback, please be assured that we are treating this situation as unresolved. We have unfortunately encountered difficulties with previously instructed contractors; however, your property manager has a commitment for some contractors to attend this week to resolve all outstanding matters and they should be removing the builders waste. We appreciate you taking the time to highlight your issues, please know that we take learnings from positive and negative situations so that we can continually improve our customer service. Please do get in touch if you'd like to discuss this further by emailing our block customer hub: block@caxtons.com. Kind regards the team at Caxtons

Oceniono na 5 z 5

Amazing group of ladies

Amazing group of ladies. I mostly went through Emma, Sarah and Hannah but they were all so friendly and worked so well with us to make the process easier. Fantastic communication too.

25 listopada 2022
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Dear Aby, thank you for taking the time to review your experience with our Residential Lettings team, much appreciated! Best wishes from the team at Caxtons

Oceniono na 5 z 5

Helpful receptionist

Spoke to the receptionist Claire who was very helpful with all my queries. 5/5 stars

14 listopada 2022
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Dear Shane, great to hear you were happy with the service you received. Thank you for taking the time to leave a review. Kind regards from the team at Caxtons

Oceniono na 5 z 5

Sarah was helpful with any questions I…

Sarah was helpful with any questions I had to ask and was very supportive. Overall she was lovely to work with :) and made the experience moving home easier.

13 września 2022
Opinia niezależna
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Odpowiedź od Caxtons Property Consultants

Hello, many thanks for your feedback, we do appreciate it. So pleased to hear the moving home experience was made easier for you. On behalf of Sarah and the Residential team, thank you!

Oceniono na 5 z 5

Hillside Court - 5 Star Service

Recently moved into my flat at Hillside Court and I had a few problems and I was unsure of some procedures however after speaking with Mr Necchi on the phone they was all ironed out quickly.

Not only did he email me after the call to make sure he covered all points but he was quick to my aid which is fantastic!
Bravo to Caxtons

3 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Very happy

Kenan is the property manager for our estate, Crofton Estate.

He answers all of queries very quickly and keeps us well informed with the tree issues we have been having

24 października 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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