Caseface 

Ordered a phone case and it took a long time to be delivered. I have contacted them both via their website and their email 4 or 5 times at this stage asking questions about their products and to find out how to return the case as there is nothing on their website to indicate how to do so. Very poor customer service.

Brilliant service and quality product. My case was exactly as promised. Would recommend to anyone looking to spice up their phone.

Eh, wasn't impressed with the shipping time but the case itself is lush. Fits my Samsung like a glove!

Ordered something in Oct/Nov. Never came. Multiple emails never answered. No contact. Had to initiate a charge back on the item from the bank. So much hassle.
Avoid avoid avoid.

Honestly, the best place for phone cases, I've bought 3 already for different phones. Top notch quality and unique designs.

Got a custom case for me Mum's... she LOVED it. Through delivery took a tad long, but worth the wait for sure.

I ordered phone case and screen protector on 2nd December. I am still waiting for my delivery. At first I thought that as usual deliveries take longer than my expectation so I waited. But it is taking way too long and they sent me an email on the 3rd december that my order is complete. I looked at the reviews recently and see that many people giving negative reviews about CaseFace.

I emailed them now and they automatically responded that they are receiving high volume of queries and will get back to me asap. If they dont respond to my emails then its 100% a scam, never again I will order from them!!!

OMG, the case I got is lit! Fits my phone perfectly and got some peroper cool comments from mates. Cheers, Caseface!

Absolutely AWFUL, quick to take money but won't send items or answer emails. Absolutely shocking. Stay away pure scam...

Terrible company! Placed an order over a week ago and still have not received my item have sent them two emails in regards to this and still have got not reply no dispatch email no tracking ect, no phone number to call in regards to this matter! Just take your money and not send the item, scammers!! Avoid avoid avoid

The company obviously are not trading but continue to take money for purchases and don’t send order confirmations, invoices or goods.
No phone number to contact them and numerous emails go unanswered.

I never received my order, only the confirmation for it. Their own tracking tells me nothing but "completed", whatever that means. I never received confirmation that it's even been shipped.

Order placed on Sept 11., finally tried contacting them via email and through their website contact page on Oct 18. with no response whatsoever.

Ended up having to apply for a refund through PayPal today on Dec 2nd. On their website they say that orders take up to 10 business days, maybe longer depending on your location.

I rarely write reviews like this but I wanted to do so as a warning to others considering this service. Their website and practice looks very legitimate to the outside and I've received great products from much shadier sites before so I would have never expected to be stolen from like this.

They have nice cases but for personal reasons I sent mine back. I have emailed them 3 times but no respond whatsoever. I still have not got my refund back. I've been waiting for it for nearly 3 weeks.

I'm quite pleased with my new Caseface phone case! Mt iphone 13 pro cover arrived in three days after I ordered it. The fit is flawless and the quality is outstanding. When I need another case, I will most certainly use them again!

Can't fault these guys at all. Ordered late on Thursday and had my new case by Saturday morning. The quality is much better than what you'd get in high street shops and the price was spot. Already recommended to friends and family!

Bought a case for my daughter's new phone and she loves it! The protective features are brilliant and it looks really stylish too. Was worried about ordering online but the whole process was smooth and straightforward. Would recommend 100%

Being looking everywhere for a decent case for my Samsung S22 and finally found one here. Great selection to choose from and the prices are very reasonable. Customer service was helpful When I had a question about delivery. Top marks!

Terrible. It’s been one month since I placed my order. No update, no response to my emails, no tacking info, no delivery. I strongly advise you not use order from this company. Scam basically

DO NOT USE
12/11/24: At the time of writing this, I have received no confirmation or communication since 04/11/24. I have emailed multiple times for an update but hear nothing back. They are a scam company.

Ordered on the 20th October. Was told order was ready on the 29th and haven't received anything. I've emailed twice and received no reply.