Carpetright Limited - Wimbledon Recenzje 309

Wynik TrustScore: 5 na 5

4,8

Plough Lane, SW17 0BW Wimbledon, London, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Having paid deposit on selected week or two ago, able to reselect and/or add to order Assured company at time undergoing 10 day freeze following. My select reserved stock Will be sent from war... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed to replace some carpet following some works at home that we bought a few years ago from the same store. "A", who looked after us last time, was on hand again to arrange the reorder with the off... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good experience this week choosing my carpets and flooring at Carpetright, Plough Lane, Wimbledon. Our sales advisor was Michael. We found him to have a very easy and pleasant manner, and he judged c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had our whole house carpeted in Dec 2022. Khuzema guided and advised us on best choice of floorings to suit our budget. The store itself was modern and had a wide selection to offer. The timing of... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wykonywanie podłóg
  2. Sklep z meblami do sypialni
  3. Sklep z dywanami
  4. Materiały podłogowe
  5. Sklep meblowy
  6. Projektant wnętrz

Napisane przez firmę

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Dane kontaktowe

  • Plough Lane, SW17 0BW, Wimbledon, London, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

309 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 1 z 5

Company refused to honour Consumer…

Company refused to honour Consumer Protection Act law...Company has gone into administration

13 lipca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Simon,

This is not correct. We have not gone into administration.
Regards
Dean

Oceniono na 5 z 5

Having paid deposit on selected week or…

Having paid deposit on selected week or two ago, able to reselect and/or add to order
Assured company at time undergoing 10 day freeze following.
My select reserved stock
Will be sent from warehouse to store
Fitter will collect to fit at agreed direct payment when fitting.
That delivery could be convenient as in midst of my house renovate
Clayton from moment I asked his advice when walking in, discussing the company 10 day freeze publicly known, reselecting at my discretion and checking stock,; to discussing arrangements, answered all my questions, was in all a pleasure to fulfill my needs to carpet three rooms and stairs to

13 lipca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,

Pleased to hear about the helpful service you have had and the good job the fitters have done for you.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Mo was really helpful and gave us…

Mo was really helpful and gave us advice along the way. Helped with underlay choice, gave us honest and useful tips. Helped with colour matching, the best types of carpets for stairs. All in all happy with the service.

22 czerwca 2024
Opinia niezależna
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,

Very pleased to hear about the helpful service you have had from Mo.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Helpful and expert service

The customer service advisor was friendly and helpful, took the time to answer all my questions, and was thorough in discussing options and next steps. We already knew the carpet we wanted, and the follow up process to measure up and set a fitting date was quick and efficient.

8 czerwca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Clayton was really helpful and very…

Clayton was really helpful and very informative too. The transaction went very smoothly. Highly recommended.

4 czerwca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Very positive experience at Carpetright…

Very positive experience at Carpetright Wimbledon. Every staff member, including the manager, Kaz, was courteous, knowledgeable and professional. Albert was my main contact and he was consistently efficient and helpful. He assisted me through every step of my order. Great customer service!

6 czerwca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Very informative and supportive

Very informative and supportive, answering all out questions and giving us the best advice. Thank you very much

27 maja 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hello,

Thank you for your review. I am happy to hear our Wimbledon branch were able to answer any questions or queries you may of had about our products.

Kind regards,
Abbie

Oceniono na 5 z 5

Very helpful and friendly staff at the…

Very helpful and friendly staff at the store in Wimbledon, making it easy to choose the carpet I required.

21 maja 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hello Christine,

Thank you for your review. I am pleased to hear our team at Wimbledon were able to help you with your purchase.

Kind regards,
Abbie

Oceniono na 5 z 5

Great customer service

Thanks Mo for your excellent customer service, looking forward to having carpets to complete my new home

20 maja 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Lucy,

Pleased to hear about the excellent service you have had from Mo.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Great seevice

The service here was so good when booking my carpet fitting . Mo was great- helpful efficient and v professional.

22 maja 2024
Opinia niezależna
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Anushya,

Pleased to hear about the great service you have had from Mo.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

We met Michael in the store and…

We met Michael in the store and straight away professional and helpful from the start perfect. Micheal is the right man too represent Carpetright thankyou for you help

1 maja 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Phil and Shona,

Pleased to hear about the helpful service you have had from Michael.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Amazing experience

Amazing experience!
Lovely efficient services /peoples

15 kwietnia 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hello ,

Thank you for your review. I am really pleased to hear that the service you received was efficient.

Kind regards,
Abbie

Oceniono na 4 z 5

Helpful

Helpful and instructful....

3 kwietnia 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi David,

Pleased to hear about the helpful and intracule service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Polite and efficient

Albert was helpful, efficient and friendly. When I called back to sort payment, his colleague was equally polite.

4 kwietnia 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Phil,
Pleased to hear how helpful and efficient Albert was for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Dealt with Mike at Wimbledon store

Dealt with Mike at Wimbledon store. Really good customer service - answered all my Qs, gave me good advice, and all done efficiently and pleasantly. Fitting prompt and done well

19 marca 2024
Opinia niezależna
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi David,
Pleased to hear about the good customer service that you received from Mike
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Exceptional Customer Service from Albert A Grateful Review

I cannot express enough gratitude to Albert for the exceptional customer service he provided throughout my flooring order journey. Despite changing my mind twice about the color, Albert remained patient, understanding, and incredibly helpful. His guidance and support made what could have been a frustrating experience smooth and stress-free. Thank you, Albert, for your dedication and professionalism. You truly went above and beyond to ensure my satisfaction. Highly recommended!

5 kwietnia 2024
Opinia niezależna
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Chanel,
Pleased to hear about the exceptional customer service that you received from Albert
Thank you for your review and recommendation
Regards,
Amalia

Oceniono na 4 z 5

Very pleased

Muhammad was very welcoming. Needed to match existing carpet.
He removed sample and took them to the light areas for a better view.
Matched carpet and arranged for room to be measured the next day and carpet delivery so after.
Thank you!

1 kwietnia 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,

Pleased to hear about the helpful and welcoming experience you have had with Muhammad.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Firstly they responded on the phone

Firstly they responded on the phone, were helpful and courteous. When I visited the shop, Kaz was friendly and very helpful. I've paid for a service and found the whole experience very professional. Thank-you as a returning customer. X

26 marca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,

Pleased to hear about the helpful and friendly service you have had from Kaz.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Mo was extremely helpful in choosing…

Mo was extremely helpful in choosing our carpet. Thank you!

23 marca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi Sam,

Pleased to hear about the helpful service you have had from Mo.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Hi we had a great experience visiting…

Hi we had a great experience visiting the Wimbledon branch. Kaz was very helpful in choosing the carpet and getting the measurements of our flat and costing it up.

23 marca 2024
Logo Carpetright Limited - Wimbledon

Odpowiedź od Carpetright Limited - Wimbledon

Hi,
Pleased to hear how helpful Kaz was for you
Thank you for your review.
Regards,
Amalia

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