Carpetright Limited - Rayleigh Recenzje 274

Wynik TrustScore: 5 na 5

4,8

Unit 2 Weir Retail Park, Stadium Way, SS7 3NU Rayleigh, Essex, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Victor at Rayleigh store very helpful on discussing laminate options for 2 rooms. Kept in touch with emails and phone calls when all items ready for fitting. Rob the fitter spent so much time and effo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had to get some quotes for a new carpet for an insurance claim & it had to be like-for-like - Victor at Rayleigh gave us several options and couldn’t have been more helpful. He provided quotes with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If staff in all shops were like Denise who assisted us, shopping would be a great experience. Being of a certain age, we gave her imperial measure for bedroom and en suite flooring. She calculated... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everything was utterly excellent! From the staff in the Carpetright Rayleigh shop; Denise, Lee and Dom to the fitters who were excellent, respectful, polite and so attentive not to have damaged any re... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wykonywanie podłóg
  2. Sklep z meblami do sypialni
  3. Sklep z dywanami
  4. Materiały podłogowe
  5. Sklep meblowy
  6. Projektant wnętrz

Napisane przez firmę

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Dane kontaktowe

  • Unit 2 Weir Retail Park, Stadium Way, SS7 3NU, Rayleigh, Essex, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

274 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 5 z 5

Really great

Really great, efficient and friendly service.
Very pleased
Thankyou

24 czerwca 2024
Opinia niezależna
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Michelle,

Pleased to hear about the friendly service you have had.
Thank your review.
Regards
Dean

Oceniono na 5 z 5

Denise at the Rayleigh store was great…

Denise at the Rayleigh store was great at guiding us to the carpet that fulfilled our needs. Clear information and an easy purchase, thank you.

14 czerwca 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Denise,

Pleased to hear about the great service you have had from Denise.
Thank you for your review.
Regards
Dean

Oceniono na 4 z 5

They gave us a price and date to get…

They gave us a price and date to get work done.

11 czerwca 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Kevin,

Pleased to hear about the easy process you have found with us.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Denise was very helpful

Denise was very helpful, good customer service.

9 czerwca 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Jamie,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Laminate Flooring

Victor at Rayleigh store very helpful on discussing laminate options for 2 rooms. Kept in touch with emails and phone calls when all items ready for fitting. Rob the fitter spent so much time and effort to make a perfect fit. Very happy with the outcome.

14 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Great service by the customer advisor…

Great service by the customer advisor in the Rayleigh store

28 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hello,

Thank you for your review. I am pleased to hear our Rayleigh store were able to help you.

Kind regards,
Abbie

Oceniono na 5 z 5

Great service

Great service, thank you!

21 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Syed,

Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Great Customer Service

We had to get some quotes for a new carpet for an insurance claim & it had to be like-for-like - Victor at Rayleigh gave us several options and couldn’t have been more helpful. He provided quotes with & without underlay, different carpets, with & without fitting, he was superb. He even went the extra mile & emailed us the same day to advise on a query my husband had. We bought the carpet as a remnant, lucky enough to find the right colour & size, it was then fitted within 2 days! We’d had a quote from another company & the sales adviser’s parting word was “if you come back & I’m not here, I’ll be out the back having a smoke”!! Needless to say we went straight back to Victor! Thank you Victor!

6 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi,
Pleased to hear how helpful Victor was for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Very Helpful Salesperson

Denise was very friendly, welcoming and helpful. She was happy to let us browse the store and also helped with advice on what we wanted with prices etc. She made the process simple and easy.

17 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Jules,
Pleased to hear how helpful Denise was for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Good quality and reasonably priced products

The store was well laid out and it was easy to find the products we were interested in. The sales person was friendly and very helpful. The products were of good quality and the prices were very reasonable with the generous discounts. Good value compared to similar items elsewhere.

9 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Susan,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

Carpetright Rayleigh

Carpetright Rayleigh
A fantastic team who know their flooring
Denise was so helpful on our first visit, then Lee completing the home survey and also Dom helping us again in store and on the telephone.

7 maja 2024
Opinia niezależna
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Coral,

Pleased to hear about the fantastic service you have had from Denise, Lee and Dom.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very good service

Very helpful and efficient staff member. We were in and out of store within 30 mins with exactly what we wanted. Thank you

4 maja 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Martin,

Pleased to hear about the helpful and efficient service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Great customer service!

We have ordered new carpets from Lee at Carpetright Rayleigh, and we are so pleased with the customer service we have received!
He was friendly, knowledgeable and helpful.. not pushy at all and he made the whole experience enjoyable!
We would definitely recommend Lee to deal with at Carpetright.
Thank you Lee!

4 maja 2024
Opinia niezależna
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Jasmin,

Very pleased to hear about the great service you have had from Lee.
Thank you for your review and recommendation.
Regards
Dean

Oceniono na 5 z 5

Great service from Victor at…

Great service from Victor at carpetright Rayleigh.
Order was processed with ease, excellent customer service!

5 maja 2024
Opinia niezależna
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi David,

Pleased to hear about the great service you have had from Victor and how easy the process was for you.
Thank you for your review.
Regards
Dean

Oceniono na 1 z 5

don't waste your time/money!!

booked a measuring appt via phone and agreed day/time. when i called back couple days later to make sure it was definately booked in i was given a different day to what i originally booked!! after alot of chasing and being told a confirmation email would be sent and being told they would call be back...they have done neither!! you also have to wait a minimum of 2 weeks for carpets to be laid which is no good to me as i need this done urgently whilst the property is empty!! i will not be buying any carpets from this company and will be taking my custom elsewhere!!! my advice to you is do the same!!

15 kwietnia 2024
Opinia niezależna
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Vennessa,
We are sorry to hear this, we will investigate this and have someone contact you as soon as possible to discuss
Regards,
Amalia

Oceniono na 5 z 5

Vinyl Flooring Purchase

Experienced Denise was very helpful and kept in touch. Purchase was quick and easy.

13 kwietnia 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Mandy,
Pleased to hear how helpful Denise was for you
Thank you for your review.
Regards,
Amalia

Oceniono na 5 z 5

Great service from start to finish.

Very impressed with the customer service we received from Victor in the Rayleigh Weir branch. He was friendly and efficient. Great choice of carpets. Carpet was fitted expertly on the day we arranged. Very happy customer.

29 lutego 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Lorraine,

Pleased to hear about the great service you have had from Victor and the great choices you have found with us.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Another excellent experience at your company

We where welcomed with a good morning we replied and we said we were going to browse after a short while we had made our choice from a large selection we asked the lady we also wanted smooth edging the lady replied you can use smooth edging but it has to have underlay which we already have the sale went through nice and easy we said we wanted it folded and we will call back later to collect when we returned everything was ready to collect the lady helped us to the car excellent service

17 marca 2024
Logo Carpetright Limited - Rayleigh

Odpowiedź od Carpetright Limited - Rayleigh

Hi Neil,

Pleased to hear about the excellent experience you have had throughout the process.
Thank you for your review.
Regards
Dean

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