Carpetright Limited - Northampton Recenzje 330

Wynik TrustScore: 4.5 na 5

4,5

Unit 6b Nene Valley Retail Park, Saint James Mill Road East, NN1 1ET Northampton, Northamptonshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The representative Emma was very helpful and polite. They dealt with my query and offered advice as to what would best fit my preferences. Thank you. This was the second time in 12 months I have p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We went into the Northampton store today to arrange for the whole house to be recarpeted before Christmas. We were dealt with by Philip who made the whole transaction painless. Philip was thoroughly p... Zobacz więcej

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Oceniono na 5 z 5

Ryan at Northampton branch was very helpful, professional and explained everything in full, making it easy and stress free. Quality carpet and underlay plus fittings all ordered along with some one t... Zobacz więcej

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Oceniono na 5 z 5

Keith was very helpful. He listened, asked relevant questions & took me to a range of carpets that would suit, advising me of price, special offers. He gave me the total price for fitting including... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wykonywanie podłóg
  2. Sklep z meblami do sypialni
  3. Sklep z dywanami
  4. Materiały podłogowe
  5. Sklep meblowy
  6. Projektant wnętrz

Napisane przez firmę

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Dane kontaktowe

  • Unit 6b Nene Valley Retail Park, Saint James Mill Road East, NN1 1ET, Northampton, Northamptonshire, Zjednoczone Królestwo

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

330 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 5 z 5

Helpful and polite

The representative Emma was very helpful and polite. They dealt with my query and offered advice as to what would best fit my preferences. Thank you. This was the second time in 12 months I have purchased from Carpetright, would definitely recommend their service.

10 lipca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Lorraine,

Pleased to hear about the helpful and polite service you have had from Emma.
Thank you for your review.
Regards
Dean

Oceniono na 2 z 5

Customer follow up calls were non…

Customer follow up calls were non existent from branch - helpful if visited branch
Not sure would return again only went back because really liked the curtain material otherwise wouldn’t have bothered.

21 czerwca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Julie,

I am sorry to hear about the poor communication. We will make sure this is put right.
Regards
Dean

Oceniono na 5 z 5

Went into the store on Wednesday…

Went into the store on Wednesday afternoon to order a carpet the salesman was very helpful talking us though all pricing and options The carpet was fitted on Friday afternoon I couldn’t believe how quick and easy the whole process was Thankyou

5 czerwca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Oceniono na 5 z 5

New bed

We were allowed to look at the beds without any sales pressure the first young man who came to help us when we asked I think was fairly new and when he wasn’t sure did not hesitate to ask for support from a senior colleague called Harley. Harley made sure we got everything we asked for /needed making it a pleasurable experience he also ensured we got the best deal available whilst also supporting a junior colleague

18 maja 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Jackie,

Pleased to hear about the excellent experience you have had and the good deal with your order.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Quick and easy

Guy who served was great, sold us some vinyl really quickly and easily.

Good price, easy experience.

2 maja 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Jack,

Pleased to hear about the great service you have had and the good deal with your order.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very helpful staff.

Very helpful staff.

29 kwietnia 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Rose,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 4 z 5

Zane new employee at Northampton…

Zane new employee at Northampton store,very good customer service.He only been there week,but knew his stuff.and fab smile.

1 maja 2024
Opinia niezależna
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Odpowiedź od Carpetright Limited - Northampton

Hi Linda,

Pleased to hear about the good service you have had from Zane.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Good,

Good service, not at all pushy, indicated the different types and range of carpet/underlay that would be suitable and left the rest for us to decide. We went ahead with a purchase.

Helped also with the different types and composition of beds

26 kwietnia 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Ken,

Pleased to hear about the good service you have had and how helpful the team were for you.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

On Monday 15th April my wife and I were…

On Monday 15th April my wife and I were looking for a door mat. entering the Nene Valley store we were greeted by Harley and his colleague and asked them if they sold them to which we were told no but would we go with them . They produced a batch of discontinued samples and let us choose the colour telling no charge please have it. SERVICE WITH A SMILE THANKS.

15 kwietnia 2024
Opinia niezależna
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Odpowiedź od Carpetright Limited - Northampton

Hello Ian,

Thank you for your review. I am really happy to hear that you received a great service from one of our stores. It is always lovely to hear positive feedback regarding individual store members such as Harley.

We hope to see you again soon,
Kind regards,
Abbie

Oceniono na 5 z 5

Harley was very informative and guided…

Harley was very informative and guided us in the right direction.

15 kwietnia 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Jamie,

Pleased to hear about the informative service you have had from Harley.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Had Gurpreet fit our carpets

Had Gurpreet fit our carpets - what a polite, conscientious and genuinely lovely guy. Would 100% use this guy again. A credit to Carpetright.

10 kwietnia 2024
Opinia niezależna
Logo Carpetright Limited - Northampton

Odpowiedź od Carpetright Limited - Northampton

Hi Michaela,

Pleased to hear about the lovely service you have had from Gurpreet.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Polite knowledgeable staff

Polite knowledgeable staff.
Large all prices stock.
Large colour choices.
Ohhh did I say price value for all pockets.

29 marca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Russell,

Pleased to hear about the polite and knowledgeable service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very good service

Very good service

25 marca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Jill,

Pleased to hear about the very good service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5
Logo Carpetright Limited - Northampton

Odpowiedź od Carpetright Limited - Northampton

Hi Michael,

Pleased to hear about the good service and price you have found with us.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Carpet Specialists

Salesman very helpful, have always used this company as the products are well priced and good quality.

20 marca 2024
Logo Carpetright Limited - Northampton

Odpowiedź od Carpetright Limited - Northampton

Hi Glenn,

Pleased to hear about the helpful service you have had and the good price and quality you have found with our products.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very helpful friendly staff couldn't…

Very helpful friendly staff couldn't fault them

4 marca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 1 z 5

Nothing went wrong

Nothing went wrong, excellent service

5 marca 2024
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Odpowiedź od Carpetright Limited - Northampton

Hi Lynn,

Pleased to hear about the excellent service you have had.
You have only scored us 1*.
Are you able to change the review score to better reflect the service you have had.
Regards
Dean

Oceniono na 5 z 5

Very happy

Very happy so far. Bought a remnant for a small room and couldn’t be more helpful. Being fitted in a week.

2 marca 2024
Logo Carpetright Limited - Northampton

Odpowiedź od Carpetright Limited - Northampton

Hi Sally,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Oceniono na 5 z 5

Friendly, helpful Staff

Friendly, polite and helpful staff regarding the flooring that I chose . Gave me advice on type of underlay and explained the benefit of choosing that type of underlay.
When my son picked up my order he said the warehouseman was friendly and helpful too.

10 stycznia 2024
Logo Carpetright Limited - Northampton

Odpowiedź od Carpetright Limited - Northampton

Hi Gwen,

Really pleased to hear about the helpful and friendly service you have had throughout the process.
Thank you for your review.
Regards
Dean

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