I just visited Carpet Right in Naas. I was served by Alan. I just wanted to say how charming and helpful he was. Thank you, Alan
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit E Naas Retail Park, Newbridge Road, 000000 Naas, Kildare, IE
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I bought a carpet for my house from Carpetright,Naas. Initially the carpet for Bedrooms was fitted and the one for stairs hasn't been fitted as the right carpet was not sent from UK. There was a del... Zobacz więcej
Reakcja na opinię
My husband and I wanted to book in a home visit before Christmas in order to get us measured up with the hope we could get something great in the January sales. Holly was amazing from the very start,... Zobacz więcej
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Unprofessional Service Yesterday few people came in two hours late (were supposed to come around 17:00, but came in at 19:00) to fit the carpet and ripped off the old carpet and said the n... Zobacz więcej
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Informacje dotyczące firmy
- Wykonywanie podłóg
- Sklep z meblami do sypialni
- Sklep z dywanami
- Materiały podłogowe
- Sklep meblowy
- Projektant wnętrz
Napisane przez firmę
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Dane kontaktowe
Unit E Naas Retail Park, Newbridge Road, 000000, Naas, Kildare, Irlandia
3,8
Dobra
4 recenzji
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I just visited Carpet Right in Naas.
I just visited Carpet Right in Naas.
I was served by Alan. I just wanted to say how charming and helpful he was.
Thank you, Alan
23 października 2023
Opinia niezależna
Odpowiedź od Carpetright Limited - Naas
Hi,
Pleased to hear how helpful Alan was for you.
Thank you for your review.
Regards,
Amalia
Unprofessional Service - Made a mess in my house with staplers pins on the stairs
Unprofessional Service
Yesterday few people came in two hours late (were supposed to come around 17:00, but came in at 19:00) to fit the carpet and ripped off the old carpet and said the new carpet is not enough for the steps and asked me to get in touch with the store manager Alan at Carperright ,Naas.
I tried reaching the Carpetright,Naas Store and looks like the store is closed today and until Sunday.
The Carpet fitter who came to fit and left unfinished is now not lifting the call, not replying to the Voice Messages, highly unprofessional.They have put staplers on the floor which is hurting when you walk up/down the stairs. We are expecting guests in the evening where some kids would be there. Looks like carpetright made a mess in my house.
I am so frustrated and totally unhappy with this kind of experience just before Christmas.
What can be done so that the issue gets resolved before 13:00 or lunch time today ?
Looks like Carpetright is about to spoil my Christmas. If no one comes to fix the Carpet today/tomorrow... Carpetright would be a Christmas spoiler and I will never ever recommend Carpetright.
23 grudnia 2021
Opinia niezależna
Odpowiedź od Carpetright Limited - Naas
Hi,
I am sorry to hear about the lack of service you have had.
We will investigate to make sure this is put right.
Regards
Dean
Unprofessional Service received today
I bought a carpet for my house from Carpetright,Naas. Initially the carpet for Bedrooms was fitted and the one for stairs hasn't been fitted as the right carpet was not sent from UK. There was a delay of around 3 weeks. I accepted this as mistakes do happen and we are just humans.
Today few people came in two hours late (were supposed to come around 17:00, but came in at 19:00) to fit the carpet and ripped off the old carpet and said the new carpet is not enough for the steps and asked me to get in touch with the store manager Alan at Carperright ,Naas. I am so frustrated and totally unhappy with this kind of experience just before Christmas. With whom can I take this up so the issue gets resolved before tomorrow Noon ?
22 grudnia 2021
Opinia niezależna
Odpowiedź od Carpetright Limited - Naas
Hi,
I am very sorry to hear about the unprofessional service you have had.
We will investigate to make sure this is resolve.
Regards
Dean
All questions answered 😀
My husband and I wanted to book in a home visit before Christmas in order to get us measured up with the hope we could get something great in the January sales. Holly was amazing from the very start, she was personable and professional throughout and very prompt in getting back to us with detailed answers to our many requirements due to COVID-19. We weren’t originally planning on doing downstairs as well as upstairs but at the last minute asked Holly if we could add it and it was all sorted within the hour. Even though we can’t get the new flooring fitted until at least spring (our personal choice) it will all be kept aside for us and we can’t wait! If you have concerns about ordering due to shielding at the moment, it’s definitely worth enquiring about because much can be done.
10 stycznia 2021
Odpowiedź od Carpetright Limited - Naas
Good afternoon Laura
That’s fantastic feedback! Thank you for taking the time to leave your comments.
Regards
Dilan
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