Carpetright Limited - Farnham Recenzje 69

Wynik TrustScore: 4.5 na 5

4,6

Romans Business Park, East Street, GU9 7SX Farnham, Surrey, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We originally went in and saw David in Farnham who was extremely helpful and gave good advice. When we revisited we met Nicky who went through our quote and she was absolutely excellent. We could no... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered some carpet samples online and Nicola from my local store (Farnham) phoned a week later to check I’d received the samples and how I was getting on. She arranged a measurement the same day an... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Airline practices. So I bought a piece of vinyl for my bathroom and had it fitted.. I thought £95.00 was reasonable. Then came the true cost= involuntary add ons: Vinyl adhesive £12.99 Fitting se... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nickie was really helpful and went to a lot of trouble to find the right carpet for me. I am so glad she suggested looking at the sample at home and giving me some to try. The carpet I liked looke... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wykonywanie podłóg
  2. Sklep z meblami do sypialni
  3. Sklep z dywanami
  4. Materiały podłogowe
  5. Sklep meblowy
  6. Projektant wnętrz

Napisane przez firmę

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Dane kontaktowe

  • Romans Business Park, East Street, GU9 7SX, Farnham, Surrey, Zjednoczone Królestwo

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

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Oceniono na 5 z 5

Professional help

We originally went in and saw David in Farnham who was extremely helpful and gave good advice. When we revisited we met Nicky who went through our quote and she was absolutely excellent. We could not fault her at all. Nicky was friendly, very knowledgeable and gave us some excellent advice.

4 lipca 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Sharon,

Pleased to hear about the helpful service and good advice you have had from David and then Nicky.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Faultless service

I ordered some carpet samples online and Nicola from my local store (Farnham) phoned a week later to check I’d received the samples and how I was getting on. She arranged a measurement the same day and Nigel the measurer was very professional and gave his opinion on the best fit for our space. Following this I spoke to David in store who was extremely helpful and within minutes my carpet was ordered. The fitting date was within two weeks. I am now happily awaiting my carpet. Thanks for a great service.

1 lipca 2024
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Odpowiedź od Carpetright Limited - Farnham

Hi Kathryn,

Pleased to hear about the experience you have had and how helpful Nicola and Nigel were for you.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

David

David, the Carpetright Farnham salesman was excellent.

28 czerwca 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Adam,

Pleased to hear about the excellent service you have had from David.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very happy with the helpful service…

Very happy with the helpful service provided.

23 czerwca 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Natasha,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 3 z 5

Airline practices.

Airline practices.
So I bought a piece of vinyl for my bathroom and had it fitted.. I thought £95.00 was reasonable. Then came the true cost= involuntary add ons:
Vinyl adhesive £12.99 Fitting service administration?! £12.50 Making it easy package £39.99 Fitter cost £57.50 silicone edging £24.00. So I ended up paying well over double the cost of the vinyl.
Carpetright has taken a leaf out of the budget airline (mal)practices: What you see is NOT what you pay; everything is extra. I hope the regulators will put a stop to this and force Carpetright to give an honest price up front.
BTW, the fitter did a good job.

30 maja 2024
Opinia niezależna
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Alex,

I am sorry to hear you feel this way.
Thank you for your feedback.
Regards
Dean

Oceniono na 5 z 5

Great range of floor coverings…

Good range of floor coverings at sensible prices... plus knowledgeable and friendlt staff.

11 maja 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi,

Pleased to hear about the friendly service and good range you have found with us.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very helpful and friendly

Very helpful and friendly

18 kwietnia 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Melany,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Prompt and efficient service

Prompt and efficient service. Large range of carpets to choose from.

27 lutego 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Ian,

Pleased to hear about the prompt and efficient service you have had and the large selection you have found with us.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Very good Customer Service

Very good Customer Service

18 lutego 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi,

Pleased to hear about the very good service you have had.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Nicole and Jon provided us with a…

Nicole and Jon provided us with a quick,professional service. Thank you

17 lutego 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Rob,
Pleased to hear about the excellent service that you received from Nicole and Jon
Thank you for your review.
Regards,
Amalia

Oceniono na 5 z 5

Went into store to buy a carpet I had…

Went into store to buy a carpet I had chosen a few days previously, Nicki served us on this occasion and was most knowledgeable and helpful. The previous carpet I had chosen would have eventually flattened to a walkway and would not have been suitable. Nicki advised us to other options within our budget would definitely seek her advice in any further purchases.

12 stycznia 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Jane,
Pleased to hear how helpful and knowledgeable Nicki was for you
Thank you for your review.
Regards,
Amalia

Oceniono na 1 z 5

Poor customer service

Yet again I used carpetright and yet again they got my order wrong! This is the last time I use them! I went in store and looked at the samples then showed the employee quite clearly which one, can’t get it wrong as there are not many purple carpets! Oh yes they can, the fitters turned up with grey!! It was orders incorrectly! Yes, I should have checked the confirmation email of course that is on me BUT you would think they would want to rectify this error as soon as possible?! No, apparently I have to wait, even though I’ve taken time off work and emptied the room, so my house is upside down, they don’t care! Upset, yes, annoyed, yes, disappointed, extremely

5 stycznia 2024
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Odpowiedź od Carpetright Limited - Farnham

Hi Rachael,

I am sorry to hear about the experience you are having and the mistakes made.
We will investigate to make sure this is put right.
Regards
Dean

Oceniono na 5 z 5

Friendly staff

Nicky was extremely helpful in helping me make a decision on the best choice of carpet for our needs. She was personable whilst retaining a professional demeanour.

15 stycznia 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Karen,

Pleased to hear about the helpful and friendly service you have had from Nicky.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Nicola and the staff were very friendly…

Nicola and the staff were very friendly and knowledgeable

Great range of flooring options, and no pushing to spending more - in fact much more attention on getting the right carpet for our needs

13 stycznia 2024
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Matt,
Pleased to hear how helpful our team were for you.
Thank you for your review.
Regards,
Amalia

Oceniono na 5 z 5

David at Carpetright Farnham was…

David at Carpetright Farnham was excellent, very helpful with choosing type of carpet and underlay for the rooms and intended use, would highly recommend and certainly use again

10 stycznia 2024
Opinia niezależna
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Terry,

Pleased to hear about the excellent service you have had and how helpful David has been for you.
Thank you for your review and recommendation.
Regards
Dean

Oceniono na 5 z 5

Carpet Right, Farnham are my go to carpet supplier

Excellent customer service provided by Nicky who was great at advising and guiding me on the purchase of a bedroom carpet,

1 stycznia 2024
Opinia niezależna
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Emma,

Pleased to hear about the excellent service you have had from Nicky.
Thank you for your review.
Regards
Dean

Oceniono na 5 z 5

Carpet was received very quickly

Carpet was received very quickly. All round great service. Thank you

5 grudnia 2023
Logo Carpetright Limited - Farnham

Odpowiedź od Carpetright Limited - Farnham

Hi Russell,

Pleased to hear how quick the process was and the great service you have had.
Thank you for your review.
Regards
Dean

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