My mum had lino delivered and laid today by Mr Man Singh and his nephew who work for Ealing common branch. They were courteous, professional and tidy. Highly recommend.
Reakcja na opinię
380 Uxbridge Road, W5 3LH Ealing, London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My mum had lino delivered and laid today by Mr Man Singh and his nephew who work for Ealing common branch. They were courteous, professional and tidy. Highly recommend.
Reakcja na opinię
Ealing Common Branch. Eamon and team were professional and friendly and helped with flooring and finance options. Hamed and his fitters delivered an outstanding service. They were polite, professional... Zobacz więcej
Reakcja na opinię
Wesley at Carpetright Ealing was extremely helpful, very knowledgable and helped get our order sorted as quickly as possible. Would highly recommend this store and himself. He also used a fitter call... Zobacz więcej
Reakcja na opinię
Wesley, the store manager, was incredibly helpful in educating us novices in suitable carpet for our family home. His breadth and depth of knowledge in the industry was very reassuring to us and we fe... Zobacz więcej
Reakcja na opinię
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
380 Uxbridge Road, W5 3LH, Ealing, London, Zjednoczone Królestwo
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service from start to finish very helpful

Odpowiedź od Carpetright Limited - Ealing Common
My mum had lino delivered and laid today by Mr Man Singh and his nephew who work for Ealing common branch. They were courteous, professional and tidy. Highly recommend.

Odpowiedź od Carpetright Limited - Ealing Common
It is not the first time I have bought carpet from this store. Very friendly and informative staff.

Odpowiedź od Carpetright Limited - Ealing Common
Ealing Common Branch. Eamon and team were professional and friendly and helped with flooring and finance options. Hamed and his fitters delivered an outstanding service. They were polite, professional and efficient and were able to lay my new and beautiful floor throughout my property in a timely manner. I would highly recommend to anyone. Well Done Carpet Right and Fitting Team. Thank You.

Odpowiedź od Carpetright Limited - Ealing Common
Dedicated, helpful,kind and respectful of the gentleman who helped me. He was polite and answered every question I had.

Odpowiedź od Carpetright Limited - Ealing Common
Wesley, the store manager, was incredibly helpful in educating us novices in suitable carpet for our family home. His breadth and depth of knowledge in the industry was very reassuring to us and we felt his advice was very trustworthy when navigating the various options of carpet and underlay for our 3 story house. Thanks Wesley and team for expert services. James & Georgia

Odpowiedź od Carpetright Limited - Ealing Common
Had an excellent experience with Ishmael.
He was attentive, patient and explained things very clearly. Very client orientated and knowledgeable.

Odpowiedź od Carpetright Limited - Ealing Common

Odpowiedź od Carpetright Limited - Ealing Common
Excellent service from ordering to fitting . Agreed the order - got a discount as sale time. Carpet fitted on the agreed date & time. Fitters did an excellent job - very professional & cleaned up after them. We’re very happy with the work.

Odpowiedź od Carpetright Limited - Ealing Common
We had a great experience at the store from start to finish, Ismael was very helpful and knowledgeable and very easy to talk to. Overall a great customer service.

Odpowiedź od Carpetright Limited - Ealing Common
The service in store was good however the fitters and confirmed date was very poor. Fitters did not turn up on the scheduled day, only one of the vinyls ordered was in stock, despite on ordering was available. Second fitting was disgraceful, shoddy. So disappointed tried contacting the store at Ealing Common and left a message for someone to call me back, still waiting.

Odpowiedź od Carpetright Limited - Ealing Common
Proactive store manager Wesley helped talk through best options and deals available, including anything on discount in the warehouse - good to work with and happy with the price we received

Odpowiedź od Carpetright Limited - Ealing Common
I can't speak for of all branches of Carpetright but Ealing Common branch that I dealt with, I would strongly recommend to avoid like a plague, Aiman is a consultant incompetent, in experienced, and overlooked by his manager Wesley is a store manager, this individual on the other had is simply not fit for the role of manager. They way he is handled this case from the beginning is much to detriment of Carpetright as company. I paid for my bedroom carpet on the 9.11.2023 and am still without carpet in my apartment, I was promised to have put it in on the 13.11.2023 when filters came out and found that carpet was damaged. Had to go back into the store and actually order another carpet, upon arrival some time later was told that carpet was too short. Causing disruption to family moving in and build completion date, not to mention mental stress and strain with other family members. Today is 10.01.2024 we are still without a carpet and non wiser as to when we are going have ours fitted. We have contacted Trading Standards they seem to be very helpful.

Odpowiedź od Carpetright Limited - Ealing Common

Odpowiedź od Carpetright Limited - Ealing Common
Wesley at Carpetright Ealing was extremely helpful, very knowledgable and helped get our order sorted as quickly as possible. Would highly recommend this store and himself.
He also used a fitter called Hamid who was quick, professional and punctual. Great job and all done on time and as promised.

Odpowiedź od Carpetright Limited - Ealing Common

Odpowiedź od Carpetright Limited - Ealing Common
Good service!
They fitted the carpet and the laminate floor, we had a little issue promptly sorted!

Odpowiedź od Carpetright Limited - Ealing Common
Following my last review I was called by someone else claiming to be the Ealing Common Manager.
He offered compensation for my issue on the condition that I removed my negative review. I told him I would not remove my review first as I do not trust that the right thing would be done following all the prior broken promises. He responded 'How can we trust you though'
He said he couldn't process a refund over the phone and would call me back. He did not.
He emailed me days later to the same effect, saying he would talk to a local store manager to get this all sorted. This was on the 24th of November.
Ghosted again. Absolute joke.
come get your carpet and give me a refund thanks

Odpowiedź od Carpetright Limited - Ealing Common
God experience ordering with Carpetright. The manager was very helpful. We had issues with availability of stock, which he helped us navigate and ultimately get a great carpet for the price we wanted.

Odpowiedź od Carpetright Limited - Ealing Common
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.