Carcraft Recenzje 

1063
•
Wynik TrustScore: 1 na 5

1,0

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Worst company ever dealt with they told lie after lie to my partner telling us they fixed the car do not buy from this company you will regret it

Oceniono na 1 z 5

Brought car from their Chertsey showroom with a special deal only valid that day only to find the exact vehicle with same registration advertised on Autotrader £700 less the next day. When I complaine... Zobacz więcej

Oceniono na 1 z 5

AVOID like your life depends on it. The most disgusting company ever ripped off with a broken down vehicle exchanged and they ended up charging me for it 7k neg equity they then put my Audi back up... Zobacz więcej

Oceniono na 1 z 5

I bought a vw 62 reg golf and was extremely disappointed by the poor level of customer service following the sake, they sold me a car when they knew the automatic stop start button didn't work and hav... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

The new Carcraft is a website featuring thousands of quality used cars, all available from independent car dealers we know from across the UK, all of whom have been through our rigorous approval process. We approve the dealers, you'll approve of the choice. If you're looking for a new car, check out Carcraft.co.uk today.


Dane kontaktowe

1,0

Bardzo słaba

Wynik TrustScore: 1 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,0

Wszystkie recenzje

(1063)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Service

Great Service with friendly non-pushy staff. Would definitely recommend to anyone I know.

23 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thank you very much for such a lovely review and the recommendation Simon.

Oceniono na 5 z 5

excellent service

I recently visited Carcraft Birtley and was really impressed by the service afforded to me, I am very happy with my lovely new car and would recommend this company to anyone. If you are thinking about buying a car visit Carcraft they are brilliant.

21 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

This is amazing to hear Julie! Thank you so much for such a lovely review!!

Oceniono na 5 z 5

Excellent service

I heard a lot of bad things about car craft to begin with but from the second I stepped into the shop all the staff was so helpful especially since I was buying my first car. They was understanding and relaxed. Very happy with everything they have done for me and can't express how much I love my car

21 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thanks Sarah, buying your first car is a scary thing process and we're really happy you chose to come to Carcraft. To hear that everything went great is brilliant for us and its great to hear that you love the car!!

Oceniono na 1 z 5

Horrendous Customer service

We visited car craft Chertsey today and we're very unimpressed. We were given a quote online and then received a phone call saying they would be very interested in our vehicle and that as it had modifications they would like us to bring it in to get an on site evaluation as they would offer us more. However we made the effort travelled 20 miles to go and show them and we were given a lower price then originally. The sales person we spoke to did not give a great impression as he was quite frankly useless and didn't have any knowledge of this vehicle, which is actually A very popular car. In fact it's the most popular UK sold vehicle. They completely wasted our time, fuel and effort. The other staff seemed pretty useless also as they kept asking questions as to what it was, we explained it has been modified by an in-house tuner and he told us that it devalues the vehicle. Anyone that knows anything about cars will know that is quite the opposite! Very, very unimpressed with the service we received. Absolutely appalling that there seems to be no communication between the people quoting and the sales people. Very unimpressed, what a waste of our time.

20 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thanks for the feedback Leanne, We're really to sorry hear this and have forwarded this issue to the site in question. We have discussed the situation with the Chertsey General Manager, we don't have your contact details to call you back but if you would like to speak to the General Manager he is available on 01932 640 015. Thanks

Oceniono na 5 z 5

Great Service

i am a first time buyer through finance and the guys and girls at carcraft where amazing.

20 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thanks David, its always nervy the being a first time buyer, happy to hear things went so well.

Oceniono na 5 z 5

excellent service

All staff very friendly, excellent service and woukd recommend .

19 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thanks for the recommendation Jim, great to hear you had such great service.

Oceniono na 5 z 5

Good friendly service

I Was given help and advice and the sales person helped me make sure the car was the right one for me. I Am very happy with my purchase

19 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Good to hear your Driving Happy and we could assist you Maureen!

Oceniono na 5 z 5

car craft cars

The staff was very help ful and i was happy with the service i got and would recommend car craft to my friends

19 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

That's brilliant Tina, thank you for such a lovely review. "Did you hear that Tina's friends, get down to Carcraft!" ;)

Oceniono na 1 z 5

cars fine but for heavens sake get your own finance

Car fine and so was purchase price and agreed monthly payments but when I got to the office I found theye tried to sell a horrifically priced warranty package which with the finance would have doubled the price of the car
The ratesetter loan company on top of this package were charging over 2000 as an arrangement fee for a 6599 pound loan
then of course interest on top

18 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thanks for the feedback Greg, really happy to see you were happy with the car and costs. Sorry to hear you had a problem with the finance.

Oceniono na 5 z 5

Very helpful customer focused company

I was made very welcome and was offered refreshments. Everything was explained to me fully. My vehicle was valeted while the paperwork was dealt with. Overall I am very happy :)

18 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Great to hear Gayle! Hope you enjoyed the brew too!

Oceniono na 4 z 5

Love my new car !

was a very long day however I was given so much information and was told they have never been asked so many questions haha but so glad I went to car craft keep telling my partner to have a look there I would definitely recommend to anyone looking for a new car Jones was my salesmen with help from quite a few others probably about four people helped all together I've never been about fan of driving but since having my new one I love it and am out in it all the time.

17 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Brilliant! Thank you for such a good review and tell your partner to get down here and we can find his perfect car :)

Oceniono na 3 z 5

Great selection but way over priced

Great selection and great, friendly sales people but be careful - their cars are so over priced. Do your home work before you agree on a price, I unfortunately didn't as I had to get a car very quickly and now sitting with an over priced low value car.

17 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Sorry to hear that Simon, thanks for the feedback.

Oceniono na 1 z 5

AVOID CARCRAFT AT ALL COSTS!!!!

Cars advertised on their website at cheap prices to entice you to visit the showroom, hassled into placing a holding deposit, then sort the fiance out and once hooked give you some excuse about why they cannot sell you that car anymore, told it was sold, at the wrong lot, engine management light had come on, all sorts of rubbish excuses. Then as they have your deposit and finance sorted try to bully you into choosing a different car which conveniently is a lot higher than your original budget!

Just AVOID!!! So glad we didn't end up purchasing a car from them in the end!!

Thank you CARCRAFT for passing this on for review - I have got the exact details of my compliant if you would like to contact me further. I have lodged an official compliant with the advertising standards agency and with Trading Standards among other organisations.

17 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Sorry to hear this Hazel, I have passed your review on to the team to look into.

Thanks Hazel, we cannot find a contact number to give you a call, can you please either email you details to customerservice@carcraft.co.uk or call 0800 923 9495 and press option 6.

Oceniono na 5 z 5

A great car supermarket experience!

The staff at the Enfield Branch (particularly Marvin), offered a professional, personal and friendly service. They were also happy to accommodate my use of their 7 day Exchange policy (my change of mind based not on any fault with the car, but simply my choice to return to a particular make of car!).

I am loving my new Alfa Romeo, which is living up to all the advertised features and my own expectations (albeit early days!). The warranty terms are generous in comparison to other companies and worth considering.

So far happy all round!

16 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

That's why we offer the policy Jacqueline, to cover all issues even just a change of mind ;) Enjoy the Alfa and DRIVE HAPPY!

Oceniono na 5 z 5

Most Helpful

Most helpful, they go that extra mile. I am very pleased with my new car and the service I recieved

16 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Glad your happy with the car Maureen, we'll always go that extra mile :)

Oceniono na 5 z 5

Service

I hard a lot of things about Car Craft and I was not sure if I should visit the show room but I am happy I did the staff in the enfield branch was very welcomeing and helpful the guy that was looking after me was excellent thank you

16 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

We shouldn't believe all we hear hey Tracey :) But thanks for taking a look for yourself, and we're happy you benefited from that.

Oceniono na 4 z 5

Quick buy

Great experience of buying found a few faults I would've seen had it been daylight on handover.
chip in windscreen
door rubber broken clip

16 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Thanks for the review Caroline! If you have any outstanding issues that need discussing give the team a call on 0800 923 9495 and choose option 6.

Oceniono na 5 z 5

Excellent service no big pressure to buy gave time to look around cars at leisure

I was apprehensive before going to carcraft expecting the big sale treatment but to my surprise I was greeted by a salesman and left alone to look at cars at my own leisure he even brought out coffee for us very good experience around would recommend

16 marca 2015
Opinia niezależna
Logo Carcraft

Odpowiedź od Carcraft

Always good to make a big decision over a warm brew! Glad you have such a good experience Colin.

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