Having seen an awning we liked at the Camping & Caravan Show at the NEC recently, we shopped around on the Internet to see if the price on offer was competitive. Car & Caravan were nearly 20% cheaper... Zobacz więcej
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Zobacz, co mówią recenzenci
This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perf... Zobacz więcej
Tried to purchase a FIAMMA product online. Unfortunately due to a stock issue it was actually not in stock. A refund was processed immediately and apology given. I had no joy getting anywhe... Zobacz więcej
Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- również w kategorii:
- Sklep kajakowy
Napisane przez firmę
Here at Car & Caravan (carandcaravan.com) we want to make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. PLEASE NOTE - we have received reviews for a different company with a similar name who sell vans. These reviews DO NOT relate to us in any way and we do not sell vans/vehicles, nor do we intend to do so. We sell Fiamma products, car accessories and outdoor accessories like tents, bbqs, outdoor clothing and marine items. We DO NOT sell cars or vehicles.
Dane kontaktowe
G.A.P Convience Distribution Ltd, PR2 5PB, Preston, Zjednoczone Królestwo
- customer.service@gapcd.co.uk
- www.carandcaravan.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant communication and excellent…
Brilliant communication and excellent customer service, my awning arrived damaged due to the courier service, I reported the damage to car and caravan, and they sent one out the next working day, cant thank them enough, Josh and David were brilliant with communicating and keeping me up to date with the process, highly recommend this company
Very disappointed with the service…
Very disappointed with the service received today. I had 3 persons and we drove 5 hours to pick up 2 vans and I was never made me aware of the damages in van which were discovered today. When I asked for the damage to be fixed or have money of to pay for the damage they refused. Very poor service considering the distance travelled.

Odpowiedź od Car & Caravan (Preston)
Very poor experience
Very poor experience. Test drove a van. Wheel bearing was noisy which salesman flatly denied but I though ok I can sort that. Purchased. Within 10 miles every engine management light came on.
Returned it to them who greeted me with “well we didn’t know it would do it did we”.
Numerous weeks and emails and virtually no contact from them and threat of court action before money returned.
Their attitude seems to be “we sell a lot of vans so don’t care if the customer is happy or not as another one will be along in 5 minutes”
Save hassle and buying a vehicle which is unfit for purpose and shop elsewhere.

Odpowiedź od Car & Caravan (Preston)
Very disappointed in my experience with…
Very disappointed in my experience with this company upon purchasing an awning for my van.off them no clarification of postage after 4 days I contacted them 3 times and no response only to find after I asked for a refund they finally confirmed that order hadn't been posted so be aware of this when ordering I asked for a partial.discount for hassle I have had they refused. postage is not very reliable I am now waiting for a refund which can takes up to 10 days before I buy elsewhere

Odpowiedź od Car & Caravan (Preston)
Superb Service From Start To Finish
Went to view a Ford Ranger with little intention to purchase, however after speaking to Shaun and the team at Car and Caravan 45 Minutes later I'm driving home in my 21 Isuzu D-max having paid a small deposit and financing the balance - GREAT Experience from start to finish!

Odpowiedź od Car & Caravan (Preston)
Sold unroadworthy van..won't give back…
Sold unroadworthy van..won't give back deposit..worst garage ever...now putting them in court... Wish I'd paid more and gone elsewhere...wish I'd read the huge amount of bad reviews listed before buying from these folk....

Odpowiedź od Car & Caravan (Preston)
Very good experiences with carandcaravan.com
This is a brilliant company! My first purchase was a bit nervous as I'd never heard of them but they had the right product at a great price - an easy purchase and fast delivery with good comms of perfect product made me happy I tried. I've since made several other purchases, all cheaper than mainstream suppliers (even if the primary provider gives free next day delivery). Certainly a company I check for outdoors type purchases (Bodyboards, Dry Robes, Headtorches, clothing etc.) before buying now!
Arrived very quickly well packaged and…
Arrived very quickly well packaged and importantly the best price
Order it, get it, keep it! A satisfactory experience.
Ordered a Fiamma roll out awning, which was delivered bang on time. The product was strongly packaged and in perfect condition. The price was very competitive. All-in-all, the whole process was easy and did everything it said it would. Highly recommended and I would not hesitate to use them again.
Great service
Ordered a coat.it arrived as expected and was excellent. No problems at all.
Brilliant company
I would like to thank you for your excellent service and I would use your company again cheers
Great service.
The service was fast and the price excellent. Very pleased and will use again.
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