Closs & Hamblin Recenzje 4149

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zasłony, firanki, karnisze
  2. Sklep z zasłonami
  3. Sklep z artykułami do dekoracji okien

Napisane przez firmę

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Oceniono na 5 z 5

Absolutely fantastic customer service experience

I made an enquiry about having made to measure curtains and accessories done and got some very detailed and helpful responses. It's not often these days a company puts themselves out to be as helpful as Closs & Hamblin and I would definitely recommend them.

1 czerwca 2026
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had such a positive experience! Please enjoy your new curtains

Oceniono na 5 z 5

Five stars.... excellent service

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.

17 maja 2026
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much Alison, we're thrilled you had a great experience! Thank you for your support and please enjoy your new curtains!

Oceniono na 5 z 5

Excellent professional service frm Andrew

Andrew came to price & measure for window shutters. Absolutely brilliant. Professional/friendly & well explained various options ...placed order there & then. Highly recommend.

16 maja 2026
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much, Teresa! We're thrilled you were pleased with Andrew's work, and we look forward to installing your new shutters!

Oceniono na 5 z 5

Good company, however poor quality paper

Ordering was relatively easy and paper came within a few days of ordering. Unfortunately, whilst not Closs and Hamblin's fault the paper we purchased, (Villa Nova Arriccio paper), was not particularly good quality, despite it being marketed as such. Our decorator found it very difficult to work with, despite using the recommended adhesive and following the installation instructions

28 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

The customer service agent was really…

The customer service agent was really pleasant and helpful when I rang to enquire if my order had shipped as apparently there was a failed delivery attempt (there wasn't, they just didn't knock or ring!)

The courier is awful (Fed Ex) but the customer service at Closs and Hamblin was lovely - shout out to Malcolm for all of his help and his follow up email.

4 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Overall very good

A bit of a curate's egg however after a long delay we received our curtains which are of excellent quality. There was a supplier problem so not really the fault of C and H.
On a previous occasion the service was exemplary so just one of those things.
If you want quality this is the place to go

30 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

A wonderful selection of quality fabrics, helpful and friendly staff. Highly recommended and swift, efficient organisation of installation of blind. Many thanks

15 maja 2025
Opinia niezależna
Oceniono na 1 z 5

No longer in Eastbourne.

9 maja 2025
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Hi Barry, sadly that's true - our showroom in Eastbourne is now closed, as shown online. You can still use our m2m services in this area by contacting our team. Kind regards, Naomi

Oceniono na 5 z 5

Closs & Hamblin in Brighton are always…

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall in an old house!), the fitters, Anthony and Phil, found ingenious solutions to every problem and, with patience and incredible skill, created a perfect result. If only all tradespeople took the same pride in their work as these excellent guys!

22 kwietnia 2025
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much for this amazing feedback, we forwarded this to the team and we're really happy you had a pleasant experience. Please enjoy your new window dressings and we hope to see you back soon. Kind regards, Naomi

Oceniono na 1 z 5

Went to the Canterbury store today

Went to the Canterbury store today. Totally ignored by staff as to what we were there for. No interest in us. Very disappointing. We will go elsewhere for our upholstery needs.

22 lutego 2025
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Hello Sian, we're so sorry you didn't have a satisfactory experience. Our team is usually very engaged, so we will investigate further. We hope you'll experience a much better welcome next time you visit us. Please accept our apologies, and we hope to see you again in the future.

Oceniono na 5 z 5

Brilliant company to deal with!

I bought some Laura Ashley curtains online last week after telephoning with queries. The gentleman was very helpful as I was calling from Guernsey where we do not pay VAT. They arrived earlier than expected, well packaged and the VAT was refunded to my account a day before the curtains arrived! Would DEFINITELY use this company in the future.

5 listopada 2024
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much for your amazing feedback, we're looking forward to seeing you again! Please have a lovely week.

Oceniono na 1 z 5

Ordered 2 nets came after 3 weeks not…

Ordered 2 nets came after 3 weeks not 2.shabby service wrong address got 1 set not 2 .gentleman that served me was okay blonde lady when I said I wanted a refund who had nothing to do with my query was shaking her head. Rubbish service

3 września 2024
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Hi Jill, we're so sorry for the unpleasant experience you had with us, could you please provide us with the store location so we can investigate further?

Oceniono na 5 z 5

Julie and Sharon from Chichester made…

Julie and Sharon from Chichester made our curtain buying experience fun. They are full of energy and totally trustworthy. Chris who put up our rails and curtains for the whole house was calm and methodical and the whole experience was a pleasure.

18 lipca 2024
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much for your review, we're so happy you had a pleasant experience!

Oceniono na 5 z 5

Fast delivery,easy to order online

Fast delivery,easy to order online,I will use this company again without hesitation!

23 kwietnia 2024
Opinia niezależna
Logo Closs & Hamblin

Odpowiedź od Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had a great experience! See you soon!

Oceniono na 5 z 5

Wonderful Service from Beginning to End!

A great experience with Closs & Hamblin. Sam is very lovely, friendly and wonderfully knowledgeable, with great advice about the right curtains for our space. We were trust with loads of samples to check out in our own time. The ordering was very easy. Chris, who fitted our pole perfectly, also very friendly. And the curtains are perfect, exactly what I imagined. Very happy and would highly recommend!

9 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Recommended!

These guys have made curtains and blinds for us on a couple of occasions and we've been delighted. Great service. Efficient and punctual for both measuring and fitting. A good range of materials on offer. Decent enough prices. Recommended.

4 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Open tin of paint on arrival and subsequent dealings with customer service

I ordered three 5 litre tins of Laura Ashley paint but on arrival one of them was open and had leaked. I contacted customer services to highlight the issue and they i.e. Jacquie very promptly replied to apologise for the problem. She gave me a choice regarding resolving the issue of either a replacement or refund of the faulty item with absolutely no quibbling. The customer service I have received from Closs & Hamblin was excellent and if I could have given 10 stars I would have. Would definitely recommend this company and will be using again for any more future decorating projects.

28 marca 2024
Opinia niezależna

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