Harleen Manko was very helpful, ensuring the refrigerator was the correct size and features I wanted. Very simple instructions on ordering and payment options. Delivery with an extra fee of $40... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Arvinder, the sales person helped us make the right choice. He put our needs first and shared information and advice honestly. We came with a problem and he found a solution for us. He helped u... Zobacz więcej
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I’d never heard of this company before but was in need of a new fridge and their pricing seemed good as did the fact that they’d deliver, hook up and remove old fridge all at no extra charge (white gl... Zobacz więcej
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Your delivery service is terrible! Your web site says "SAME DAY OR NEXT DAY DELIVERY" . Both items I bought took 3 days! First delivery of fridge the delivery guys made a mess and broke hose. It appea... Zobacz więcej
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Informacje dotyczące firmy
O Canadian Appliance Source - Langley
Napisane przez firmę
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Dane kontaktowe
19860 Langley Bypass, Unit 120, V3A4Y1, Langley, BC, Kanada
- 6045343059
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The service was immediate
The service was immediate. Salesperson was knowledgeable and sold us exactly what we were looking for. Delivery date and time was set before we left the store.
So far, so good
I spoke with an agent, Christina, who couldn't have been more helpful. We discussed several options for me to condsider. I explained exactly what I wanted and she as able to match up an appliance which met each of my desired criteria. Delivery time is a bit long, but anything availale earlier was not suitable to my needs. I now have an appliance on order so I can't evaluate any further until it arrives and is installed. So far, very pleased with the customer service.
We are very happy with our recent…purchase of a new refrigerator.
We are very happy with our recent experience with your company. The salesperson was very helpful and efficient with our purchase and the product was delivered very quickly. We absolutely love our new refrigerator. Thanks so much!
From start to finish the customer…
From start to finish the customer service was exceptional. Delivery time was accurate. So far our stove looks great and can't wait to start cooking on it. Our sales representative was honest, and knowledgeable. This is our second purchase with Canadian Appliance Source and will continue on future purchases.
Washer and dryer wash and dry very well
Installers didn’t have level to level washer. Had to call them back in to stop washer from rocking.
Fast and efficient
Very responsive sales agent
Very responsive sales agent, fast delivery of appliances and competitive prices.
helpful salesman and fast service
Liked knowing when to expect delivery…
Liked knowing when to expect delivery and tracking aspect.
Quick and efficient delivery.
Salesperson was wonderful and very…
Salesperson was wonderful and very helpful for a great deal.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Did not reference important operational…
Did not reference important operational parts that needed to be ordered at same time in order for the machine to function properly.
As a result, I had to source the additional part myself and pay for two separate installations instead of one.

Odpowiedź od Canadian Appliance Source - Langley
We ordered online
We ordered online. It was quick and friendly and most importantly, after price comparisons… got the best deal.
Delivery was smooth and incredibly efficient.
a good experience with Arvinder our…
a good experience with Arvinder our knowledgeable sales person giving expert advice
LG Column fridge / freezer
Good sales and delivery. Only glitch was being told by sales that old appliance being replaced could be taken away for $20 fee, but finding out later it was too big for them to handle. It would be useful for sales reps to have that information correct. Maybe specify maximum size and or weight allowed.
Great service!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







