Steve the Camping Connect Engineer installed WiFi to our static caravan, he was very polite and friendly and worked very efficiently. He also had to add another Access Point to our site, making adjus... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... Zobacz więcej
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We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... Zobacz więcej
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Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.
Dane kontaktowe
Unit A, Kestrel Way, Garngoch Industrial Estate, Penllergaer, SA4 9WN, Swansea, Zjednoczone Królestwo
- 01792277230
- help@campingconnect.co.uk
- www.campingconnect.co.uk
4,7
Doskonała
199 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Absolutely first class service from…
Absolutely first class service from these guys . We always struggled to get internet in our caravan but since having camping connect we have never had a problem. I would highly recommend this company to anyone . Thank you so much guys
10 lipca 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying reliable internet with Camping Connect. It’s fantastic to know our service has made a difference for you in your caravan. We truly appreciate your recommendation.
Best regards,
Camping Connect Team
Internet
Been with camping Connect for a couple of year's now absolutely brilliant never had any problems best thing we did.
10 lipca 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you for your wonderful review, Bryan! We’re delighted to hear that you’ve had a brilliant experience with Camping Connect over the past couple of years. If you ever need anything or have any questions, we’re always here to help.
Best regards,
Camping Connect Team
Too slow to respond
We were unable to get online in our static caravan at Hendra ( who use Camping Connect). After an initial phone call where the matter could not be resolved, they took four days to get back to me. I find this very poor indeed. Our holiday was nearly over. Surely speed is of the essence when people are on holiday for a short time? I have given two stars rather than one because of the courteous ( although not particularly apologetic) nature of the follow up calls that I eventually received.
25 czerwca 2024
Opinia niezależna
Odpowiedź od Camping Connect
Hi Eileen,
Sorry to hear that you had issues with the service at Hendra. Thank you for the feedback regarding the response times which we will take into account when improving our processes.
Many thanks,
Camping Connect
Since changing to In Van WiFi
Since changing to In Van WiFi, our connection has improved so much. So happy with it!
3 maja 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you, Ms. Reina Cortes, for your lovely feedback! We’re delighted to hear that your connection has improved so much since switching to In Van WiFi. We’re happy you’re satisfied with our service! Don’t forget to refer your friends for a free month worth £25.
Best regards,
Camping Connect Team
Streaming is great
I can now watch all my favourite series and films while on holidays, streaming is great!
8 maja 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you for the fantastic feedback! We’re thrilled to hear that you can now enjoy all your favourite series and films while on holiday. 📺 Streaming is great! Don’t forget to refer your friends for a free month worth £25. We appreciate your support!
Best regards,
Camping Connect Team
Wifi great for families
Wifi is really good. Connection was good enough to keep the whole family entertained last weekend while it was raining outside.
24 maja 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you for your positive feedback! We’re glad to hear our Wifi kept the whole family entertained during the rainy weekend. Don’t forget to refer your friends for a free month worth £25. We appreciate your support!
Best regards,
Camping Connect Team
Great Wifi!
Great internet connection. It allows me to work while on holidays!
28 kwietnia 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you for your positive feedback! We’re delighted to hear that our internet connection is allowing you to work seamlessly while on holiday. One of the benefits of our In Van Wifi is that it helps you stay connected and extend your trips. We appreciate your support!
Dont forget you can refer a friend and you get a free month and so do they. (subject to T&C)
Best regards,
Camping Connect Team
I would definitely recommend it!
Just had In Van Wifi installed at my holiday home in South Wales, and there's been great improvement in my internet connection. Installation was super quick and easy and the Camping Connect team were really nice. I would definitely recommend it!
14 marca 2024
Opinia niezależna
Odpowiedź od Camping Connect
Thank you for your wonderful feedback! We’re thrilled to hear that our In Van Wifi has made such a positive difference at your holiday home in South Wales. We’re glad the installation was quick and easy, and that you had a great experience with our team. Your recommendation means a lot to us!
Best regards,
Camping Connect Team
Don’t bother with them
Came on holiday for 10 days. Bought a 7 day WiFi pass. Logged in and within 10 minuets no internet connection. After phoning them and being told to reset my WiFi box it worked for another few minuets before cutting out again. Several phone calls and promises of updates and I’m on day 5 and still getting the same issue and a promise of an update. Waste of time effort and money.
22 października 2023
Opinia niezależna
Odpowiedź od Camping Connect
Thanks for your feedback. We’re sorry to hear about your experience. Our voucher system is not always guaranteed, and you’re entitled to a refund. With our new IVW service in Hendra, you can get a truly uninterrupted connection for streaming. We hope you’ll give us another chance soon.
Best regards,
Camping Connect Team
Paid £9.50 for 7 Days
Paid £9.50 for 7 Days. No voucher code received. No response for duplicate voucher code no response for refund. Don't use!!
18 października 2023
Opinia niezależna
Odpowiedź od Camping Connect
Thank you for your feedback. We’re sorry for the inconvenience you faced with the voucher code and lack of response. We weren’t on Trustpilot to respond earlier, but our help team should have resolved this by now. If you’re still experiencing issues, please contact us directly, and we’ll make it right.
Best regards,
Camping Connect Team
Camping connect WiFi service purchased…
Camping connect WiFi service purchased 23.09.23 cost £3.60 only had 2 hrs worth connection kept going on off every 2 minutes utter crap.we was under impression as per camping connect literature it was for 24 hrs not 2hrs complete and utter shi te if any one thinking of using this service think twice.
23 września 2023
Opinia niezależna
Odpowiedź od Camping Connect
Thanks for your feedback. We’re sorry to hear about your experience with our WiFi service. We weren’t on Trustpilot to respond sooner, but believe our help team has since addressed your issue. If you’re still having problems, please reach out to us directly, and we’ll be happy to assist.
Best regards,
Camping Connect Team
I purchased the WiFi from Camping connectmping…
I purchased the WiFi from Camping Connect for the grandchildren it said it was for 24 hours and cost £3.60 for 3 devices it went on around 6.30 pm and as soon as it was loaded it keep freezing and I needed to keep logging the tablets in which was a pain as the grandkids kept losing the games they were playing. When I complained they emailed back saying I paid for 2 hours which is disgraceful. If anyone is thinking of using this service please think twice as its a total rip off
23 września 2023
Opinia niezależna
Odpowiedź od Camping Connect
Thanks for your feedback. We’re sorry to hear about your experience with our service. We weren’t on Trustpilot to respond sooner, but believe our help team has since addressed your issue. If you’re still having problems, please reach out to us directly, and we’ll be happy to assist.
Best regards,
Camping Connect Team
Wifi provider a complete waste of time
I visit the same caravan touring site in Llanberis on a regular basis.
Although the site itself cannot be faulted, the one item that detracts from it being perfect is the abysmal internet connection.
Whilst the site does offer free wifi connection, it is a complete waste because the connection is for ever being lost, freezing or unable to gain a connection at all.
It is a shame that such a good site is let down by their internet provider, Camping Connect
5 sierpnia 2023
Opinia niezależna
Odpowiedź od Camping Connect
Thanks for your feedback. We’re sorry to hear about your experience with the internet connection at the Llanberis site. We weren’t on Trustpilot to respond sooner, but believe our help team has since addressed your issue. If you’re still having problems, please reach out to us directly, and we’ll be happy to assist.
Best regards,
Camping Connect Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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