Burrows Motor Company Recenzje 

232
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought a new Rav4 from Toyota Worksop and can not praise the sales team enough. Adrian was incredibly helpful throughout the whole purchasing process and Abbi was friendly and welcoming, making sure e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Recently bought a used Toyota Prius from the Sheffield Branch (having travelled up from Leicester). Unable to take the car straight away we waited for confirmation of delivery. Unfortunately, this a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently purchased a stunning one year old CHR from Burrows Rotherham. Have to say from start to finish every member of staff we came in contact with were friendly, polite and above all professi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Picked my lovely new Stonic GT line S up yesterday and I absolutely love it. From the first phone call, onto a video call, a car walkround video and through to the collection day, it only took 2 we... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy
  2. Blacharstwo samochodowe
  3. Dealer pojazdów mechanicznych
  4. Komis samochodowy
  5. Naprawa samochodów
  6. Stacja kontroli samochodów

Napisane przez firmę

Burrows Motor Company is a family owned and run business operating across multiple locations including Rotherham, Barnsley, Doncaster, Sheffield, Worksop and York. With a friendly and customer focussed team we are here to help with all your motoring needs. From taking delivery of a new, pre-loved, motability or business vehicle to keeping you on the road with service, MOT, mechanical and cosmetic repairs we are your comprehensive vehicle support system. As members of the South Yorkshire Motor Trade Partnership, operated by South Yorkshire Trading Standards, we are an approved dealer and operate to their code of conduct, giving our customers extra confidence in every transaction.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(232)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
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Oceniono na 5 z 5

Very happy with the purchase which was…

Very happy with the purchase which was made easier by dealing with an educated salesperson. He knew his stuff.
Well done

2 sierpnia 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Steve - we appreciate you taking the time to leave us a five star review, it's all part of the service here at Burrows. Thank you for choosing Burrows Kia!

Oceniono na 5 z 5

Excellent reliable and transparent service

Just picked up my new car last week from Burrows Sheffield, absolutely fantastic service by Luke and the team. Never purchased a new car before the process was made so easy and there was no hard sell. Car was tailored to my needs and I was kept informed at every step! Luke was amazing very patient and great attention to detail to ensure it fit my needs. Bought the car on the first visit to the showroom! Can’t recommend them more if you want fair and transparent service!

1 sierpnia 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hello Kajal - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your feedback onto Luke and the rest of the team at Sheffield. We wish you many happy miles of driving in your car and hopefully we will be seeing you again in the future.

Oceniono na 5 z 5

Excellent friendly service…

Have always been treated well when visiting Burrows, when buying or in for services. All the staff I’ve come into contact have been very friendly and professional and they all seem to have good knowledge about the cars they sell

10 sierpnia 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Mr J Burston - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. Your comments will be passed back to the team at Barnsley.

Oceniono na 5 z 5

Helpful

Organised a test drive and had the exsct spec car I wanted in stock. Friendly, with no pressure to buy.

6 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Matt - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Oceniono na 5 z 5

Joe was great from the start of our…

Joe was great from the start of our experience to the end. The car we found on the website was brought to the Wickersley branch by Joe for my Wife and I to view and have a test drive. There was no pressure to purchase, but once we drove it we decided to purchase it. Joe was very good at explaining everything about the vehicle even connecting our phones to the system. The service we received from Burrows was excellent.

20 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Terence - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. Your comments have been passed back to Joe and the rest of the team. We hope you have many happy miles of driving in your car. Thank you for choosing Burrows Toyota!

Oceniono na 5 z 5

Borrows Rotherham

Borrows Doncaster ,from been let down by the staff at this garage.We decided to go to BORROWS Rotherham, what a difference.We was greeted by a young lady called Isabelle. Excellent staff, Isabelle was fantastic,friendly efficient and great communication. Very helpful, car is perfect and the whole buying process was smooth and hassle free. Highly recommend.

14 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Emma - we appreciate you taking the time to leave us a five star review. Your comments will be passed back to Isabelle and the rest of the team at Rotherham. We wish you many happy driving miles in your car!

Oceniono na 5 z 5

A great experience buying from Toyota…

A great experience buying from Toyota Burrows Rotherham! All the staff we met were super friendly, approachable and helpful. They explained everything clearly and kept us well informed, and we’re delighted with the car we bought! Would highly recommend, many thanks everyone

2 sierpnia 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Rachel - thank you for taking the time to leave us a five star review, we appreciate the great feedback. We wish you many happy miles of driving in your car and hopefully we will be seeing you again in the future.

Oceniono na 5 z 5

Cannot fault the whole experience!

No hard sales pitch, Liam clearly explained the car and what Burrows could offer, not only financially but service support etc. 2 sessions, one to buy, one to collect. Both really professional.
We were offered time to sit and chat with coffee. Excellent staff, excellent deal, excellent car…..what’s not to love!

12 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Pete and Annie - we appreciate you taking the time to leave us a five star review. Your comments will be passed back to Liam and the rest of the team at Doncaster. Thank you for choosing Burrows Toyota!

Oceniono na 5 z 5

I just picked up my Toyota corolla…

I just picked up my Toyota corolla estate and Koby was super efficient and helpful I would not hesitate in recommending burrows

20 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi john - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your comments back to Koby and the rest of the team at Doncaster. Hopefully we will be seeing you again in the future.

Oceniono na 5 z 5

Very friendly staff

Very friendly staff, a small issue was resolved amicably without any fuss.

19 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi J Mason - we are pleased to hear your experience with us has been five star.

Oceniono na 5 z 5

Excellent staff

Excellent staff, Jordan was fantastic, efficient and great communication. Very helpful, car is wonderful and the whole buying process was smooth and hassle free. Frank Yates and Monday were also wonderful and everyone at the dealership was friendly and welcoming. Highly recommend

2 sierpnia 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Dr Siddiqui - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Your comments will be passed back to Jordan, Frank and the rest of the team. We wish you many happy miles of driving in your car and hopefully we will be seeing you again in the future.

Oceniono na 5 z 5

Great Experience

The team were with me everystep of the journey, complications occured and handled really well and prpfessionally with follow up checks after I collected the car. The car also looked like new and not 2 years old..
Thanks David and Team..

19 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Simon - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. We will pass your great feedback onto David and the rest of the team at York. Thank you for choosing Burrows Mazda!

Oceniono na 1 z 5

Very very poor service

I dropped my Hilux at burrows Toyota for a service and inspection, After a poor experience last service i was hoping for a better job after been promised it was a “one off” by the previous service manger.
I collected my car returned to Sheffield only for my colleague to point out oil on the floor, on inspection we found oil leaking from around the filter, i contacted burrows sending a picture direct to the service manager who then sent a “master technician” to check the leak out, on arrival he said filter was just not tight after tightening he left.
It was later pointed out by one of our workshop mangers who was watching on cctv the vehicle was never started and the bonnet was never even lifted to check the oil... i would image oil would have to be checked after a leak ??
I told all staff involved I did not want my money back but Over 300 pounds for an oil change then to be with out a car for the night and no trust in the work carried out. I think burrows needs to have a serious look at its training and quality control, i sadly won’t be using them ever again and id be very careful if you consider taking your car there,all the fancy titles do not a guarantee good workmanship infact having used the service twice both times there have been considerable issues and severe incompetence!!

To add after reading the mangers response the master technician on camera says “I can’t lie the filter has been left loose” so it’s a complete lie about oil in the under tray loose means leaking. Leaking means the engine oil levels must be checked new picture showing leaking oil filter still 300 pounds down and doing there job for them

30 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Alex - Thank you for your feedback. We sent out our master technician who found that whilst the oil filter could be tighter it was enough to create a seal as there was no leaking oil from the filter, he did however tighten the filter further. The oil on the undercover was from removal of the old filter which he cleaned off and we agreed should not have been returned to you in that condition. Whilst we are sorry you won’t be using a Burrows site again we wish you well with your new Toyota centre.

Oceniono na 5 z 5

Professional

So easy, no trouble at all, professional,polite and friendly, and just a great experience
Thankyou Simon x

16 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi sarah baird - we appreciate you taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Oceniono na 5 z 5

Excellent customer service.

Excellent customer service from everyone especially Evelina, manager Jack and Daniel. Very knowledgeable and made our experience special.

26 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Hamilton - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Your comments will be passed back to Evelina, Jack and the rest of the team.

Oceniono na 5 z 5

A very friendly and welcoming…

A very friendly and welcoming environment in All Departments.

11 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Patricia, thank you for taking the time to leave a great 5* review. We do look forward to seeing you again in the future and wish you happy motoring.

Oceniono na 5 z 5

Recently bought a Mazda 3 from Burrows…

Recently bought a Mazda 3 from Burrows in Sheffield and the service I received was excellent. My salesperson was David Jessup and he was very informative, friendly and helpful in all aspects of my purchase, even ran me home on one occasion.
Many thanks to David and all the staff at Burrows for everything

7 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi Steve, thank you for taking the time to leave a great 5* review. The team do try to exceed customer expectations and we will pass your comments back to Dave and the team in Sheffield. We look forward to seeing you again in the future and wish you happy motoring.

Oceniono na 5 z 5

Sportage purchase

Traded a 2017 for a 2022 Sportage.
I was dealt with in a very professional way. All my queries were discussed and addressed. Very good customer service!! 10/10

28 czerwca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

HI Robin Linkens - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your great feedback onto the team.

Oceniono na 5 z 5

Purchase of new Aygo X

My wife and i have just purchased a new Toyota Aygo X from Burrows Toyota in Rotherham.
Our salesperson was Evelina Huidu.She was one of the most helpful people we have ever been served by.
Nothing was too much trouble,and she explained everything in detail so that we knew exactly what was happening.
This is the third Aygo we have purchased from Burrows in Rotherham and i can honestly say we are always highly delighted with the service that we receive.
10/10

17 lipca 2024
Opinia niezależna
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Odpowiedź od Burrows Motor Company

Hi marlet2001 - we appreciate you taking the time to leave us a five star review. Your comments will be passed back to Evelina and the rest of the team at Rotherham. We wish you many happy driving miles in your Aygo X and hopefully we will be seeing you again in the future.

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