Building Materials Nationwide Recenzje 1808

Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Found this supplier via Topcashback. Their prices are incredible. I spent a long time looking at various merchants and getting befuddled that they can be cheap for one item but stupid expensive for o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I work very closely with Will, who is always very quick to respond and extremely helpful with any queries that we have; nothing is too much trouble. In instances where another team member has covered,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Working as a Procurement Manager, I really would like to highlight an efficient service of Sam Munden. In a busy construction industry Sam can satisfy 100% of our needs: prompt response followed by a... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Terrible delivery service. No updates about when delivery might occur without chasing. Expected 3-4 working days. On day 5 I'm told it will arrive between 10 and 12. Then that afternoon I'm advised... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca materiałów budowlanych
  2. Dostawca sufitów
  3. Sklep z materiałami izolacyjnymi
  4. Artykuły metalowe
  5. Materiały drewnopochodne
  6. Materiały drewniane

Informacje o Building Materials Nationwide

Napisane przez firmę

Building Materials
Plaster & Plasterboard
Timber & Joinery
Insulation
Ceilings
Commercial

We specialise in the supply of building and construction materials to contractors and end users in the trade.

Working closely with some of the biggest manufacturers and distributors in the UK, we give an unrivalled service to trade customers who require building products.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Helpful

Helpful, Quick and excellent customer service

24 marca 2026
Logo Building Materials Nationwide

Odpowiedź od Building Materials Nationwide

Hi Bethany,

Thank you so much for your kind words!

We’re thrilled to hear that you found our service helpful, quick, and excellent. We’ll be sure to pass on your feedback to your trade account manager, Tom!

We truly appreciate you taking the time to share your experience!

Many thanks
Michelle

Oceniono na 5 z 5

All good

All good, helpful and professional

16 marca 2026
Logo Building Materials Nationwide

Odpowiedź od Building Materials Nationwide

Hi Peter,

Thank you for your kind words and for taking the time to leave us a review.

We’re really pleased to hear that you found our service helpful and professional—that’s exactly what we strive for on every order. Your feedback means a lot to the team, and we truly appreciate your support.

We look forward to working with you again in the future.

Many Thanks
Michelle

Oceniono na 5 z 5

First rate customer service from…

First rate customer service from Charlie, helpful, prompt, and understood my requirements. Charlie has been very good over several orders. All great prices. Thank you

17 lutego 2026
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Odpowiedź od Building Materials Nationwide

Hi Anthony,

Thank you for your review.

We’re really pleased to hear that Charlie has been helpful and prompt, and that he’s consistently understood your requirements across your orders. I’ll be sure to pass your feedback on to him.

We appreciate your continued support and are glad you’re happy with our pricing.

Many Thanks
Michelle

Oceniono na 5 z 5

Always 5 star services and very…

Always 5 star services and very friendly stuff ready to help each time.

21 stycznia 2026
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Odpowiedź od Building Materials Nationwide

Hi William,

Thank you for the 5-star review!

We’re really glad to hear you’ve had such positive experiences with our team.

Your kind words and continued support truly mean a lot to us, and we look forward to helping you again in the future.

Many thanks
Michelle

Oceniono na 5 z 5

Quick and easy service

14 stycznia 2026
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Odpowiedź od Building Materials Nationwide

Hi Gary

Thank you for your review.

We’re pleased to hear you found our service quick and easy, and we look forward to assisting you again in the future.

Many Thanks
Michelle

Oceniono na 5 z 5

Items delivered as arranged as ordered ,

Easy to order materials, competitive price delivered promptly as arranged / ordered ,

9 stycznia 2026
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Odpowiedź od Building Materials Nationwide

Hi Kevin,

Thank you for your positive feedback.

We’re pleased to hear you found our ordering process easy, our pricing competitive, and your delivery prompt and as arranged.

We appreciate you taking the time to share your experience.

Many Thanks
Michelle

Oceniono na 5 z 5

Speedy service and great price

Speedy service and great price, whats not to like!

12 stycznia 2026
Logo Building Materials Nationwide

Odpowiedź od Building Materials Nationwide

Hi Sean

Thank you very much for taking the time to leave us a 5-star review.

We’re delighted to hear that you were happy with both the speed of our service and the price.


Many Thanks
Michelle

Oceniono na 1 z 5

Allowed me to order material and then…

Allowed me to order material and then waited 72 hours before calling and informing they couldn’t get the parts in for a month so would I like a refund

9 stycznia 2026
Logo Building Materials Nationwide

Odpowiedź od Building Materials Nationwide

Hi Luke,

Thank you for taking the time to leave a review.

Your order was placed on Friday 9th January at 14:26, after our 12 pm cut-off and late in the working day and our team do not work weekends.

While Monday 12th January was a full working day, we had other orders to manage and needed to confirm stock availability with our suppliers, which takes time.

Once supplier availability was fully confirmed, we were unfortunately advised that the parts would not be available for approximately one month.

We contacted you at 09:20 on Tuesday 13th January to explain this and to offer a full refund, which has now been processed.

We apologise for the inconvenience caused.

Many Thanks
Michelle

Oceniono na 5 z 5

Website failed to create trade account…

Website failed to create trade account and order was cancelled however his was promptly resolved via a follow up call. Great service and solved issue swiftly.

12 stycznia 2026
Logo Building Materials Nationwide

Odpowiedź od Building Materials Nationwide

Hi Martin,

Thanks for taking the time to leave a review.

Apologies for the initial issue with setting up the trade account and the cancelled order.

We’re pleased the team was able to resolve this quickly with a follow-up call and get everything back on track.

We appreciate your patience and feedback.

Many Thanks
Michelle

Oceniono na 5 z 5

as always we get great service from…

as always we get great service from mark Baggley

12 stycznia 2026
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Odpowiedź od Building Materials Nationwide

Hi Wayne,

Thank you so much for the 5-star review!

We’re really pleased to hear that, as always, you received great service from Mark Baggaley.

We’ll be sure to pass on your kind words to him.

We truly appreciate your continued support and look forward to helping you again soon.

Many Thanks
Michelle

Oceniono na 5 z 5

Very fast delivery within 2 days…

Very fast delivery within 2 days without any issues. Great job.

6 stycznia 2026
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Odpowiedź od Building Materials Nationwide

Hi Roshan,

Thank you for your great feedback!

We’re delighted to hear that your order arrived so quickly and without any issues.

We really appreciate you taking the time to share your experience and look forward to serving you again.

Many thanks
Michelle

Oceniono na 1 z 5

I'm very disappointed with your…

I'm very disappointed with your service, I placed an order since last Saturday and up until today I haven't gotten any information of when my materials will be delivered, this is absolutely poor service, I called twice or so and they kept telling me the person incharge of my order is not on sit, for crying out loud the client is on my neck and they're demanding an answer but I can't give them because I don't know what to say. Today is Tuesday 6/01/2026 no emails no call and no date of delivery just poor service.

3 stycznia 2026
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Odpowiedź od Building Materials Nationwide

Hi Tempitope,

We’re sorry for the frustration and inconvenience caused.

Our offices were closed over the Christmas period, with our first trading day back on Monday 5th January.

After reopening, there was a short delay in contacting you while we worked through a backlog of orders from the Christmas period and sourced stock for your order, we acknowledge that our communication could have been clearer during this time.

On Wednesday, Steve from our team spoke with you and explained that there was no local stock of 3m boards available. It was agreed that we would supply 2.7m boards instead, along with a refund for the price difference. You confirmed you were happy to proceed, and the order is now scheduled for delivery.

We apologise again for the inconvenience and appreciate your patience and appreciate your patience while we worked to find a suitable solution.

Many Thanks
Michelle

Oceniono na 5 z 5

Clear and simple registration process

Clear and simple registration process . Comprehensive web site easy to navigate . Competitive pricing and good communication post ordering - what’s not to like !

10 grudnia 2025
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Odpowiedź od Building Materials Nationwide

Hi Meb,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found the registration process straightforward and our website easy to navigate.

We really appreciate you taking the time to share your experience and look forward to assisting you again in the future!

Many Thanks
Michelle

Oceniono na 5 z 5

A super fast delivery and the driver…

A super fast delivery and the driver was a very helpful.

9 listopada 2025
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Odpowiedź od Building Materials Nationwide

Hi Aušra

Thank you so much for taking the time to share your experience with us!

We’re thrilled to hear that your delivery arrived super fast and that our driver was helpful during the process.

Many Thanks
Michelle

Oceniono na 2 z 5

Still No Refund – Extremely Frustrating Experience

I placed Order #000129589 on 27/11/2025 for £176.36, and the company cancelled it. Today is 07/12/2025, and I still haven’t received my refund.

I contacted Building Materials Nationwide several times by email. Every time they replied with the same generic message saying that “everything is fine” and the refund is being processed, and that I should receive my money within 3–5 business days. Well, those deadlines have passed more than once.

I am tired of chasing them and repeatedly asking them to check the refund status. At this point it starts to feel suspicious, if not borderline fraudulent. I sincerely hope this gets resolved soon, but I wouldn't wish this experience on anyone.

Think twice (or ten times) before dealing with this company.
I am giving 2 stars only because they at least respond to emails.
Update: I finally received my refund on 10/12/2025. I think that's quite a long time.

27 listopada 2025
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Odpowiedź od Building Materials Nationwide

Thank you for your message, and we’re sorry for the frustration this situation has caused.

We can confirm we did cancel this order due to the fact it was a retail order and was not over the amount of £750, so unfortunately this order could not be processed.

After reviewing your order it appears the refund did not complete as expected due to a system processing issue, this prevented it from finalising automatically.

To resolve this as quickly as possible, we have now manually processed the refund.

You should see the funds return to your account shortly, depending on your bank’s processing times.

We sincerely apologise for the trouble this has caused and understand how disappointing this experience must have been.

Many thanks
Michelle

Oceniono na 5 z 5

BulidingMaterialsNationwide - great prices across the board

Found this supplier via Topcashback. Their prices are incredible. I spent a long time looking at various merchants and getting befuddled that they can be cheap for one item but stupid expensive for others, which meant ordering from multiple suppliers to get the best prices across a job!!
BMN are just great prices across the board. Assuming the delivery goes well, they will be my go to from now on for all large jobs.

5 grudnia 2025
Logo Building Materials Nationwide

Odpowiedź od Building Materials Nationwide

Hello Matt,

Thank you so much for your detailed review!

We’re really pleased to hear that you found us through TopCashback and that our pricing made things simpler after comparing so many suppliers.

We work hard to offer consistently competitive prices across all products, so your feedback means a lot.

If you need anything at all, we’re always here to help!”

Many Thanks
Michelle

Oceniono na 5 z 5

Great Service

Great Service . Delivery on time . Very friendly team always happy to help .

1 grudnia 2025
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Odpowiedź od Building Materials Nationwide

Hello Barts The Builders,

Thank you so much for your kind words!

We’re delighted to hear that you were happy with our service and that our team made a positive impression.

We truly appreciate your support and look forward to helping you again in the future!

Many Thanks
Michelle

Oceniono na 5 z 5

Arrived on time in good condition

Arrived on time in good condition

17 listopada 2025
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Odpowiedź od Building Materials Nationwide

Hello Mr Wayne,

Thank you for your review! We're glad to hear your order arrived on time and in great condition. We appreciate you choosing us!

Many thanks,
Lydia

Oceniono na 5 z 5

Excellent Service and Suppor

Building Materials Nationwide are excellent, and their team members are always very helpful.

13 listopada 2025
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Odpowiedź od Building Materials Nationwide

Hello Urim,

Thank you so much for your wonderful review! We're delighted to hear that you find our service excellent and our team helpful. If you ever need anything else, we’re always here to help.

Thanks again for choosing Building Materials Nationwide!

Many thanks,
Lydia

Oceniono na 5 z 5

Wide range of building materials

Wide range of building materials, all profesional, good prices and you get contacted back if there is a delay for any reasons may be.

9 listopada 2025
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Odpowiedź od Building Materials Nationwide

Hello Octavian-Alexandru,

Thank you for your great review! We’re pleased to hear you’re happy with our wide range of materials, professional service, and competitive prices. We always aim to keep customers informed, so we're glad our communication met your expectations. We appreciate your support!

Many thanks,
Lydia

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