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Buckles Law Recenzje 

105
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Very good and competent advice. My questions were answered clearly and comprehensively. I did not give a five star review because in any organisation, there is always room for improvement! In this pa... Zobacz więcej

Oceniono na 5 z 5

We have used Andrew Williams previously in connection with our Wills. We wanted to use him again as he is very relatable and such a nice person to deal with. He is thorough and explains things in det... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Buckles has a friendly and empathetic staff. Listened well and carried out instruction as agreed, and adding value and security at every step. Thank you for doing such great work. End result very sati... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Never spoke 'over our heads'. Always explained everything very clearly and only too willing to answer any questions. Guided us though every stage of creating new Wills and Lasting Powers of Attorney.... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi prawne
  2. również w kategorii:
  3. Adwokat rozwodowy
  4. Prawnik – ochrona majątku
  5. Prawnik – prawo pracy
  6. Prawnik – prawo rodzinne
  7. Prawnik sporządzający przeniesienie tytułu własności

Napisane przez firmę

Buckles Law is a full-service law firm committed to delivering high-quality legal advice and exceptional client care. With a strong regional presence and international capability, we serve a diverse client base ranging from individuals and families to entrepreneurs, SMEs, and multinational corporations. We deliver expert legal guidance across a broad range of practice areas, our teams are proactive, diligent and pragmatic in their approach and put the client at the heart of every decision they make to improve the outcomes to the challenges they face. At Buckles, we take a collaborative, client-first approach building trusted relationships, solving complex problems, and helping our clients plan for the future with confidence. Whether you’re navigating a business challenge or a personal milestone, our team is here to support you every step of the way.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

105 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 71% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(105)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 95

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not worth a carrot!! Paid all money that the wanted over…

Paid all money that the wanted over £5000+ and they messed up and failed to provided ANY written advice. Rebecca Cockerham and Laurence Howland are useless!!! They are in a complete muddle and then claimed that somebody else worked on the account that was not charged for in their accounts. Taken them to the SRA for "Financial Irregularities". Do NOT USE! Perils ahead!

19 listopada 2025
Opinia niezależna
Logo Buckles Law

Odpowiedź od Buckles Law

We are sorry you remain unhappy with our response to your complaint. As we have previously advised, it remains open to you to raise your concerns with the Legal Ombudsman or the Solicitors Regulation Authority.

Oceniono na 5 z 5

A very efficient legal service

Sally was very, very efficient and always kept us abreast of developments. She was very pleasant to deal with indeed. I think it was quite expensive though, although I have no similar prior experience so have little against which I can compare. Standard fees, I suppose.

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Poor attention to detail

Poor attention to detail - spelling mistakes in documents.
Poor communication - slow to provide updates.

1 listopada 2025
Opinia niezależna
Logo Buckles Law

Odpowiedź od Buckles Law

Thank you for your feedback. I am sorry to hear you are unhappy with the service that has been provided. We strive to provide the best care and attention to all clients, so it’s important for us to know when this service hasn’t been maintained. Thank you for privately sending across your information, we will look into this matter further.

Oceniono na 1 z 5

My wife and I decided on the advice of…

My wife and I decided on the advice of MM Wealth to consult Buckles for our end of life decisions, on the grounds that we would have access to a solicitor nearer at hand that our previous one. The personal one-on-one element seemed to us critical.

We were delighted by our initial contact with Charlotte Pollard who was everything we had hoped for. With her we drafted our Wills and LPAs and went away very content.

Our next contact was also with her but this time she seemed distracted and hardly aware of who we were. It was unsettling.

Our next contact was to have been with her but we were were shunted off to someone in the north of England on a telephone and email contact and told that Charlotte had moved on. Aleksandra Cerula was very good at her job and we had good dealings with her, but for elderly (old) people like us emails are not a comfortable means of making major decisions and was certainly not what we signed up when we decided to come to Buckles. We felt that the whole subject of LPAs had not been properly explained to us - which especially tricky when you have two families united after divorce.

Our next contact was to come in to the office and sign documents. On this occasion there were staff shortages and we were left in the hands of an intern. She was obviously highly intelligent, but in no way familiar with the difficulties experienced by old people confronted with lots of legal explanations. She was helped part of the time by a solicitor whose name we never learnt who was commuting between us and another client. She spoke very quickly using legal jargon that we could not keep up with. We went away bruised and battered and not at all sure of what we had signed.

In the event when we received copies of the LPAs three of the four were clearly not adequate to our needs. I have revised them and sent them back to Aleksandra to be redrafted and re-registered. No doubt this will be at unanticipated extra cost. It has caused my family a great deal of soul searching and discomfort.

None of this would have happened if there had been continuity of solicitor, which is what we were looking for in the first place - someone with the personal touch.

We accept that some of this very bad outcome would inevitably be result of our inattention to detail produced by our great age and declining powers. But care for detail is what I have always expected of the legal profession. We feel we have been treated badly. It is not the fault of any of the individual involved. It is the result of a company which too large to maintain an adequate personal touch for its clients.

Robert Lloyd (CBE)

23 października 2025
Opinia niezależna
Logo Buckles Law

Odpowiedź od Buckles Law

Thank you for your feedback. We’re sorry to hear that on this occasion your experience has not met your expectations and understand your frustrations. We aim to provide a positive client experience throughout every stage, and your comments have been noted and shared with a senior member of the Department who will contact you shortly. We remain focused on achieving the best possible outcome for you and are committed to resolving your matter to your satisfaction.

Oceniono na 5 z 5

Very efficient probate services

Anna provided swift and concise advice, expressing it in an easily accessible format for us to fully understand. The subsequent probate service she provided was efficiently delivered. We found Anna very approachable and keen to help.

3 września 2025
Opinia niezależna
Oceniono na 4 z 5

Preparing a Will from Thailand

I contacted Buckles Law to update my UK Will as I currently live in Thailand. The process was relatively straightforward and the paralegal was very helpful and informed.
Two minor issues I suggest be considered when managing UK matters from overseas: i) VAT may not be applicable. Buckles kindly notified me of this. ii) Careful choice of courier/postage since Royal Mail is not always tracked once in Thailand. DHL whilst more expensive, provided tracking updates to the point of delivery.

Thank you to Buckles Law for their kind assistance.
Nigel Cooke

12 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great advice and support

From the onset Lynn from Buckles listened to what I needed and gave me appropriate advice all the way through. Important letters were sent to me for confirmation prior to be sent out and any adjustments were made with support and guidance. Madiyah was also very helpful in the final stages so thank you to both of you for your professionalism and support. Regards Andy

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

New Wills

We used Buckles (Peterborough) to renew our wills. We found them really helpful and they explained things in simple, understandable terms. We had a number of issues that meant things weren't straight forwards, but they gave us several options, detailing the associated pros and cons for each. We felt comfortable asking for clarity and what seemed like the silly questions, and we're more than happy with the outcome.

23 października 2025
Opinia niezależna
Oceniono na 5 z 5

Probate

We used Buckles to deal with the probate on my Dads estate. They were very professional and helpful and we had the grant of probate in about 6 weeks. Excellect service, We would use again.

30 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Complicated situation - Executors disappeared

Buckles Law has supported me as a Personal Representative for the past two years when Solicitors named as Executors for a family member who had died, were caught up in a huge fraud. Buckles Law agreed to take on not only a very complicated situation, things needing valuation before Probate, but a very complicated Will where some items had to go to auction and others dispersed to family overseas. Getting information to and from Banks in some countries can be time consuming. I was given clear information about the responsibilities I was taking on; was treated in a friendly and respectful way at all times and kept regularly informed. What started out as a very stressful situation has now been successfully resolved. Thank you Buckles Law.

15 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Leasehold Extension

Leasehold Extension

Great service from May Tee at Buckles. May engaged well and was extremely responsive to queries from the other side and provided clear & concise guidance as required to enable matters arising to be closed off quickly. May provided excellent support between April-Sept 2025.

14 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Won't be recommending

Instructed Buckles to sort out the inheritance of an overseas property. We're now approaching the 7th year and it is still not done. Make of that what you will!

14 października 2025
Opinia niezależna
Logo Buckles Law

Odpowiedź od Buckles Law

Hi Alison,

Thank you for your feedback. We’re sorry to hear that your experience has not met your expectations and understand your frustration with the length of time the process has taken. We aim to provide a positive client experience throughout every stage, and your comments have been noted and shared with the lawyer who handled your matter. We appreciate your continued trust in us to sell your property and remain focused on achieving the best possible outcome for you.

Kind regards,
Sophie (Marketing Executive)

Oceniono na 5 z 5

A real legal company you can trust

Both myself and other members of my family have used Buckles for many years now, in no particular order, wills, probate, deed of variance, power of attorney and both the buying and selling of property. This is a proper company of Solicitors etc and not some “ambulance chasing” type here today and gone tomorrow. All our dealings with them have been done in a proper ethical and professional manner, they delivered what they say and I have no hesitation in recommending them if you want a proper job done.

11 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Scammers

Cold call you even though you refused to ask for the call. Then charge you for them calling you 4 times a day.
Bad practise take signatures from very ill people in hospital 3 days before they pass. when asked on standards etc told we can't tell you.
Main solicitors allways on holiday obv course they are
How this company abide by the law or do they? After there reviews I don't know

27 czerwca 2025
Opinia niezależna

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