Very disappointing. First and last time ordering with Brosa. Waited 3 months for delivery. Had to chase where order was. Took a day off work when finally told day bed was arriving. Never came. Damaged... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Very disappointing. First and last time ordering with Brosa. Waited 3 months for delivery. Had to chase where order was. Took a day off work when finally told day bed was arriving. Never came. Damaged... Zobacz więcej
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I like to comment on quality but have not received a table yet. I placed an order on 1st July. Expected delivery was between 15 and 22 of July. No updated has been given so I contacted Brosa and am ad... Zobacz więcej
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We purchased the Como Motion 4 seater with chaise in nickel grey and love it! Super comfy and great space for lounging. We have gotten so many compliments from family and friends, and they're sur... Zobacz więcej
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Bed frame in stock Purchase date 30/7 , 18/8 ANC informs me of proposed delivery date 30/8 . I move commercial cooking equipment from State to state for my business and never seen such turnaround ti... Zobacz więcej
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We believe that great design is about solving problems, collaborating, and working only with the finest materials and creators. This is how we bring more style, comfort and choices straight to your door, for less. Designed to inspire change with every piece. Buy online, delivered Australia wide.
46 Budd Street, 3066, Collingwood, Australia
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy order process, item arrived earlier than expected. Absolutely love the table, quality is excellent. It is exactly what we wanted and fits perfectly in our dining space.

Odpowiedź od Brosa
We purchased a desk and bookshelf from Brosa which we thought would be of high quality given the prices we paid. Unfortunately the finish of the products are cheap and inferior which scratched far to easily. Upon contacting Brosa to raise my concern I quickly discovered that they were not interested in the slightest. Very quick to take your money but if you have an issue forget it because customer service is not part of the deal. Never again Brosa

Odpowiedź od Brosa
Brosa's extensive and delayed delivery times are unacceptable. Once the items arrived, they are somewhat straight forward to put together - but the quality is NOT great at all (especially given their prices)!

Odpowiedź od Brosa
Great shop to buy from. I bought 4 x quality stylish dining chairs. Highly recommend

Odpowiedź od Brosa
Great design and very affordable prices.
White Gloves delivery was quick and very efficient. Lana velvet sofa bed was a perfect choice .

Odpowiedź od Brosa
The table I ordered was very easy to put together and looks lovely.

Odpowiedź od Brosa
The lounge suite arrived on schedule in an excellent condition. It is a beautiful piece of furniture and well made. My friends and family comment on it when they first visit. It has enhanced the look of my lounge. So pleased I bought it.

Odpowiedź od Brosa
I have been waiting for my lounge to be dispatched for over 7 weeks - i have been told each week it is going to be dispatched only for the next person to tell me it hasn't. No one can give me a clear answer and i have had to sit on the floor now for the past 3 weeks as i was told it would be delivered on the 11th! Do not buy from this company unless you want to wait longer than expected for a lounge

Odpowiedź od Brosa
Very happy with my Grace slipcover dining chairs. Great quality, easy to assemble and fast delivery.
Would definitely buy from Brosa again and recommend to friends and family😊

Odpowiedź od Brosa
I got the Jarel study desk as I wanted something simple and a bit scandi looking. The desk looks exactly like the photos and appears to be good construction and quality. Communication around the delivery was great and the desk was very easy to assemble.

Odpowiedź od Brosa
Best online chat platform with friendly service , very helpful , great products my home & my holiday home is all furnished by Brosa luv it

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Odpowiedź od Brosa
We ordered the Palermo chair x2, they were promptly delivered once in stock.
I would highly recommend shopping with Brosa as they were fantastic to deal with.

Odpowiedź od Brosa
Ordering from the online catalogue was easy and fun, and the sofa that arrived was magnificent. A modern classic, really sturdy. Best of all, it was delivered interstate, to my door. Outstanding!

Odpowiedź od Brosa
I just got a text message saying I had reviewed , I haven’t.
But the chair we received we didn’t keep for various reasons but also the way it was made was quite poor for the price staples and some fabric out .
Along with when it came the box had holes and wet

Odpowiedź od Brosa
Good product but they refuse to tell me what the coating is on the timber. Why ?

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I ordered the Alexa large round ottoman. The order was dispatched promptly and arrived in perfect condition, exactly as pictured before Christmas and in time to give as a planned gift. The quality is excellent

Odpowiedź od Brosa
This has been the worst experience I have ever had... with any online store. I had purchased a couch from BROSA at the end of November, 2021, I was advised by the sales consultant that it would take 4 weeks to be delivered and that was the reasoning for the purchase.
After waiting over a month to receive some form of feedback or update, still hadn't receive anything.
2 month's had passed and I was constantly following this company up, who had informed me at the end of January that the reason for the delay was that my order had been lost.
I am still awaiting an update as to where it is.
Customer Service is without a doubt the most unhelpful people to talk to, when asked to speak to the manager, I was hung up on.
I don't usually write reviews but this company is so bad, I would like people to know.

Odpowiedź od Brosa
I ordered a two seater sofa online. Was super easy. The sofa was dispatched and delivered very quickly. The sofa was exactly as on the website, gorgeous design, easy to assemble legs, comfortable and looks fantastic. Very happy customer.

Odpowiedź od Brosa
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