They negotiated around 75% settlements, but what was saved for me was wiped out by their enormous fees. I have been paying since April 2025 mostly fees at the rate of $918 per month. I settled with a... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
They negotiated around 75% settlements, but what was saved for me was wiped out by their enormous fees. I have been paying since April 2025 mostly fees at the rate of $918 per month. I settled with a... Zobacz więcej
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I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Zobacz więcej
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I am very pleased with this law group for their efforts, integrity and transparency They work diligently and directly with me on my financial matters and am grateful for their efforts
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From my experience … whenever I contact them someone answered my call in less than 3 min . If you have any issues or whatsoever just use your portal and it will reach them immediately… it’s like leavi... Zobacz więcej
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Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They answer back right away
I've paid off 2 items so my fear has been put to rest

Odpowiedź od Brookhavenlaw
Returning calls. Also, I received great customer service from Mr. Sherr.
Not sure of dates for all return calls.

Odpowiedź od Brookhavenlaw
The process was explained but the timelines were not near close to accurate. It would have allowed me to manage my expectations differently regarding events that happened. Because of that, I was often calling in and asking for updates opposed to knowing that there really wasn't going to be any for a while.

Odpowiedź od Brookhavenlaw
My team is knowledgeable,they contact me often but not too often. The user platform is not super user friendly.

Odpowiedź od Brookhavenlaw
The end result of a 40% settlement was great. I did feel like it wasn't communicated to me very well on how long and how much money needed to be in the escrow account before much action was took place. I was originally told the offer would be in about 90 days and I think it was about 180 days in the end. It would have been nice to know what the escrow account needed to be at prior to the real negotiation period. I gave you a 5 because it all worked out and the settlement offer seemed to make up for some of the outrageous interest that is charged by these cards. I would recommend your service.

Odpowiedź od Brookhavenlaw
Besides the app ,not working Ever to see your Account information you Really dont hear from them , its hard to give any information when your not seeing the progress im 3 months in all you can do is hope there holding up on there End of all the money we pay a month ...no information at this time .

Odpowiedź od Brookhavenlaw
Kisswanna Williams and Lindsey both assisted me, responding and answering my questions and inquiries concerning my Citibank settlement offer and the changes to my additional payments that were increased to cover the settlement offers for Macy's Amex and Citibank. There was some confusion on my part due not understanding how the new increased payments would be handled and I had originally declined and refused the settlement offer at first, but after I finished talking to Kisswanna and declining the settlement offer, I called back and Lindsey assisted me and was very friendly, understanding, courteous, respectful, patient and knowledgeable in answering my additional questions, concerns and worries. Lindsey addressed all my concerns and questions while clarifying and making the settlement offer more clear and making more sense ny removing the confusion and wrong interpretation I had. After Lindsey had explained and clarified how my new increased payments for the 2 settlement offers would affect me much clearer and I understood the settlement much more clearly. Once Lindsey had explained everything to me. I was able to consent and accept the settlement offer that Kisswana had prepared. Both associates have demonstrated a very outstanding, excellent, superb and exceptional job handling my settlement offers with their knowledge, expertise and experience. I would recommend Kisswana and Lindsey to anyone in my situation.

Odpowiedź od Brookhavenlaw

Odpowiedź od Brookhavenlaw
The communication with the firm is excellent. This process is easy to follow, thorough and the associates are friendly. It was easy to have my questions answered in a timely fashion.

Odpowiedź od Brookhavenlaw
Brookhaven Law helped us to get our debt cut in half, they made the process very easy. I would definitely use Brookhaven again!

Odpowiedź od Brookhavenlaw
Tha customer service was very informative by answering all questions and concerns.

Odpowiedź od Brookhavenlaw
would like to hear from you with if you have contacted any of the other creditors they are blowing my phone and email up

Odpowiedź od Brookhavenlaw
Brookhaven does great, helps reduce debts and get rid of problems easily without headaches. Good firm!

Odpowiedź od Brookhavenlaw
This is very easy to do and takes a massive amount of stress off your shoulders

Odpowiedź od Brookhavenlaw
I cannot contact the company online or find the website related to existing customer service.

Odpowiedź od Brookhavenlaw
Knowing that settlements are in progress. Relief for us as we are struggling to keep up with utility bills. Thank y’all and God bless.

Odpowiedź od Brookhavenlaw
I am really enjoying having Brookhaven to represent me. They keep you informed of their actions with my accounts.
Keep up the great work!!!

Odpowiedź od Brookhavenlaw
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.