The Bristol Residential Letting Co Recenzje 

701
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent support from our agent Greg at all times. From the beginning of our tenancy to the end, everything was easy and convenient.

Oceniono na 5 z 5

Amy recently helped me with my new tenancy agreement and I cannot praise the service highly enough. The process was made simple with a fast turnaround. Her continued support has been greatly appreciat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been very impressed with my experience from The Bristol Residential Letting Co! I had to go through a tenant swap whilst being extremely busy at work and my property manager Amy made the proces... Zobacz więcej

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Oceniono na 5 z 5

Since moving into McArthur’s Yard apartments in 2024, it’s been one of the best rental experiences I’ve had. Andy Peters (Property Manager), has been fantastic—always friendly, approachable, and quick... Zobacz więcej

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Informacje dotyczące firmy

  1. Agencja pośrednictwa w wynajmie nieruchomości
  2. Firma zarządzająca nieruchomościami
  3. Agencja nieruchomości

Napisane przez firmę

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

701 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(701)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 169

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Local Experts Who Truly Care

The Bristol Residential Letting Co really stands out compared to bigger agencies. Their team knows the Bristol rental market inside and out, and it shows. I felt like they genuinely cared about helping me find the right property and made the whole process simple and stress-free. Having a local team that’s easy to reach gave me so much confidence.

5 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience from Andy and team- highly recommended

Brilliant company- Andy was our property manager for the harbourside flat we rented. Fantastic service from Andy, always super helpful, communicative and always at hand to book in any repairs/ maintenance work needed. Super polite and friendly service couldn’t recommend more.

4 listopada 2025
Opinia niezależna
Logo The Bristol Residential Letting Co

Odpowiedź od The Bristol Residential Letting Co

Dear Georgina,

Thank you for your kind words, it is most appreciated.

I am glad your time at Steamship house was enjoyable and that you would highly recommend us to friends/family.

All the best,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

We’ve had an excellent experience with Amy Garrod

We’ve had an excellent experience with the agency — very professional, reactive, and always clear in their communication.
A special thank you to Amy Garrod, who has been extremely helpful, kind, and efficient throughout the whole process.
It’s a real pleasure to deal with such a reliable and friendly

22 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Thank you very much for your 5* review, it is very much appreciated, I am really pleased you are happy with the service you are receiving.
Kind regards Amy

Oceniono na 5 z 5

Happy Customer

I've rented my current home through Bristol Residential Letting Company since December 2018 and have had nothing but good service from them.

Property Manager Gemma McLaughlin always responds quickly when necessary, and manages any situation that might develop calmly and efficiently, backed up in an equally friendly manner by her colleagues in the Southville branch.

22 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Rich,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.

As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

Very happy tenant

I’ve rented a flat as a tenant through BRLC for several years, and have been happy with the service throughout.

Andy has been an attentive property manager, keeping me up to date on any maintenance, being attentive to issues, and maintaining the property to a high standard.

22 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Josh,

Many thanks for your kind words, it is always great to hear when a tenant is happy with the service they receive.

Long may this continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

great service and communication

I have been very impressed in the 4 years that BRL have managed my property. Aimee in particular has been excellent in all aspects of management with superb communication and has resolved any issues quickly and efficiently.

21 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi John. This is really great to hear - thanks for sticking with us. You're a pleasure to manage!
Aimee Hawkesford - Branch Manager

Oceniono na 5 z 5

I was a tenant for over three years and…

I was a tenant for over three years and had an excellent experience from start to finish. Communication was always clear and timely, and any maintenance issues were handled quickly and professionally. Special thanks to Andy and Emma, both were consistently helpful, patient, and proactive whenever I needed assistance. Their support made renting here stress-free. I highly recommend this team and would gladly rent with them again.

20 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Eric,

Many thanks for your review and kind words, it is really appreciated.

You have been a pleasure to manage over the last 3 years, and I wish you all the best on your next adventure.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

Excellent service

We have been with dealing with the Gemma from the Southville BRL co. branch for over two years now and I must say they do provide excellent service, backed by friendly team.

17 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Hilton,

Many thanks for your kind words! I’m really pleased you have been happy with our services.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Oceniono na 4 z 5

Professional and Trustworthy Service

I had a fantastic experience with The Bristol Residential Letting Co. They are fully regulated, reliable, and genuinely care about their tenants. The process was smooth, and I felt confident knowing my interests were protected. A top-notch letting agency!

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

I've been renting with The Bristol…

I've been renting with The Bristol Residential Letting Co for over 2 years, with my property being managed by Andy Peters throughout that time. Andy has always been incredibly responsive, professional and helpful, I can't recommend him (and BRL) enough. As someone who has rented multiple properties over the last 14 years, it's no exaggeration to say this is the best rental experience I've had to date. Thank you!

14 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Georgina,

Many thanks for your review, I really do appreciate your kind words, and I am glad to hear you are more than happy with the service provided by myself.

Long may this service continue throughout your tenancy.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

This has been the best property…

This has been the best property management company I have had during all my years of renting. Our property manager, Charlie, was extremely attentive and ensured speedy replacement of any broken appliances etc. Our mind was always put at ease by good communication and thoughtful responses.

10 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Appreciate the kind words Maisie, it’s been a pleasure managing your property throughout your tenancy. Charlie

Oceniono na 5 z 5

We’ve been tenants through The Bristol…

We’ve been tenants through The Bristol Residential Letting Co for many years now. We’ve met the majority of the staff from the Southville branch and have always found them to be very friendly and helpful.

Our current property manager Gemma is always quick and efficient in handling any issues that arise.

We wouldn’t hesitate to recommend The Bristol Residential Letting Co to anyone looking to rent a property in the Bristol area.

13 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Nathan,

Many thanks for your kind review! I’m very pleased you are happy with our services as your property manager.
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

BRL is good, but Gemma is the best!

We are renting a flat through BRL for the last 4 years. We have a very positive experience, and especially with our property manager, Gemma. She is very responsive to communication. She arranges all repairs efficiently, and even when it seemed next to impossible to find a contractor with the skills to fix our windows, she persevered until she found one. Not to mention her amazing friendly and pleasant personality.

12 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Alexandra,

Thank you so much for your kind words! I am very please that you are happy with our services as your property manager. I’m glad we were able to resolve the windows for you 😊
As always, if you need anything please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

Four Years of Excellent Service

We’ve been renting through BRL for four years, and our experience has been great. Andy has always been professional, friendly and quick to sort out any issues. We really appreciate his support over the years and happily recommend the agency to anyone looking for a reliable letting service

10 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Xiaoting,

Thank you for your review.

It is always refreshinig to hear such nice comments from a current tenant that has been managedby myself for a few years.

I am so glad that you would be happy to recommend us as an agency for anyone looking to rent, this is exactly the feedback we strive to hear from our tenants.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

I have been renting a property from BRL…

I have been renting a property from BRL for the past 3 years and the property has been managed by Andy Peters! My experience has been amazing! All aspects of renting this property have been taken care of by Andy in a quick and efficient manner. This has been by far my best experience!

9 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Adrianos,

Many thanks for your kind words. I very much appreciate what you have said and look forward to continuing to look after you going forward.

All the best,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

We rented through The Bristol…

We rented through The Bristol Residential Letting Co for just over two years and our overall experience was very positive. From initial viewings to ongoing property management, Andy and the team were professional, responsive and on hand to help with any issues that arose.

6 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Sam & Amber,

Many thanks for your kind words. It is always refreshing to receive a review like this when being a Property Manager can sometimes be quite a thankless role.

You have both been an absolute please to manage and wish you all the best on your next venture.

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

Highly Recommended

I’ve been a tenant with the Southville branch for many years now and cannot recommend them enough. Andy P. has been great at tackling all maintenance related problems. Keep up the great work!

8 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Dear Nik,

Thank you for your review.

I am glad you are more than happy with the service I have been providing you over the last 5-years, can’t believe how quickly this time has passed.

As always I am here when you need me!

Best wishes,

Andy Peters
Senior Property Manager

Oceniono na 5 z 5

Gemma is super helpful

Gemma is always very responsive and helpful for us as tenants!

7 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Holly,

Thank you for your kind words! If you ever need anything, please do not hesitate to get in touch!

Gemma McLaughlin
Senior Property Manager

Oceniono na 5 z 5

Decent Outfit

Have been dealing with the Bishopston branch for sometime now and they are really helpful and very responsive. Never thought i'd say this but I actually like my letting agent! Aimee has been awesome as my property manager !

7 października 2025
Opinia niezależna
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Odpowiedź od The Bristol Residential Letting Co

Hi Adam. Thanks so much for your feedback! You've been a pleasure to have as a tenant and we are glad we've managed to move you out of one property of ours and into another another with us.
Aimee Hawkesford - Branch Manager.

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