Bremont Watch Company Recenzje 

Bremont Customer Service team are always fantastic! On this occasion i dealt with Harry Brandman who answered my query via web portal and spent his time finding info to point me in the Direction of Mia Roullier who resolved my query successfully in super fast time and was able to link my watch to my Bremont Safecase. This is not the first time i have had fantastic dealings either as i have previously asked questions about bracelets and spring bars all that were answered superbly and provided me with complimentary spring bars to help fit my watch, thanks to all the Bremont Customer Servicing Team!

Anything connected with Bremont is superlative and this was no exception

Whilst disappointed that my new Bremont strap didn’t last more than 5 months, the customer service experience of sending me a replacement with no quibble was first class, as you’d expect from a quality company!

Just to add to Deborahs complaint and as a long time Bremont and watch fan, I hope you read this. I was going to leave a 5* review on my brand new Bremont MB but this needs addressing. Watch companies owe you nothing in regard to the value of a watch on resale, they are in the watchmaking business not financial advisors. Not only that would you then contact Apple if you invest £1000 into it and lose £500 and ask for the 500 back? How entitled are you to expect a company to essentially give you a full refund for a used watch years old?

Bremont are lucky to secure a one star rating.

I purchased a Bremont Jaguar watch from Goldsmiths in 2023 at a cost of £5,995 as an investment from my pension fund.

Due to ill health, I have tried to sell the watch and at best have been offered £1,850. I understand the value of luxury watches can go up and down, but when compared to other brands, Bremont has significantly devalued.

I have approached Bremont for an increased offer, but they have come back with a standard ‘they can’t guarantee the resell value of their watches’.

Based on this, I recommend that you DO NOT buy a Bremont watch unless you are happy to lose thousands of pounds.

Best to stay away from this brand.

Excellent service on my time piece when I had to send in for repair under warranty period. The service team was helpful and kept me informed during the process. The watch was returned to me in like new condition. I was truly impressed with the service. Special thanks to Mariam A. Ahmed - Customer Care Coordinator who was really the key to making me feel appreciated as a customer. Look forward to my next purchase of a Bremont time piece.

Having emailed Bremont three times asking for process for returning my military watch for warranty repair, I simply am at a loss to understand why there is absolutley no response.

Just returned from collecting a new watch from the Bremont Boutique in Bicester. I have to say that the folks there are brilliant! I do love a "well-made" and well designed watch and Bremont always tick the box for me, but this time it was for my wife... the team could not have been more welcoming, kind and attentive; they really do love their brand and is shows in their care and knowledge of the watches. Can't really recommend a visit enough!

I bought a Bremont supermarine jet series watch in 2022 with the DLC coating. Initially it was supplied with a rubber strap but I upgraded it with a matching metal DLC coated strap. The watch is promoted as very durable and hard wearing. The reality however is that the DLC coating is far from hard wearing and over time the coating wears off and exposes the bare metal underneath. Mine shows considerable wear on the bracelet, clasp and bezel so I returned it to Bremont. Their answer is that the relevant parts need to be replaced as its not possible to repair the coating. Needless to say this is at considerable cost. To say I’m disappointed would be an understatement and hopefully my review serves as a warning to others to avoid their watches with this coating which is far from hard wearing and once used will then inevitably require major components to be replaced if you want to preserve the original look.

Mia was prompt, polite and super helpful. I was surprised - very pleasantly - by the speed and ease of my interaction. This is how service should be! Fantastic.

The customer service was outstanding. Personal and prompt, with Vallen dealing with my concerns with empathy and professionalism. Once handed over to the service center I was kept informed at every key stage and sent tracking info for a safe return. Thanks esp to Scott who was my point of contact during this stage. BZ Bremont!

The attention to detail and the friendliness of all of the Bremont staff that I spoke to in person and via email, Gemma from HQ and Michael and Ryan at the Manchester Boutique was second to none.

The Bremont team is incredibly professional and responsive, and made my entire experience a straightforward and easy. As for my new watch, I couldn't be more pleased with my blue dialed Terra Nova with stainless bracelet. The British craftsmanship is evident from first touch and my watch feels both elegant and rugged, and I expect it to be worn daily and keep up with my active lifestyle. This watch is a keeper and will stay in my family for life.

I own a couple of Bremont, original logo , timepieces. their watches are amazing. Very high quality and visually appealing as well. What further sets them apart from most of their competition is the absolute best customer service i have seen from a watch manufacturer. I have had contact with them on a couple of occasion seeking their help, from both The Wing and the NY Boutique. I have been very pleased with the help provided from their team, and most my recent interaction with The Wing was handled by Mia. She was prompt, she was professional and resolved my issue in a very timely manner. Such a pleasure to interact with. I give them 5 stars all the way !!

A Bremont Supermarine watch that was meant to be waterproof to 2,000m failed at 20m, twice. The first time it failed about a year after buying it. It then failed again just before it was recommended to be serviced. The company tried to charge me fully to repair the watch. There are much better, more durable dive watches out there. Beware expensive imitations !

I'll admit it, I was one of the skeptics who doubted Bremont's direction after the takeover. Loyal to the old brand, I wasn't sure what to expect from the new collection. But, after a visit to their HQ for a strap adjustment and a browse through their latest offerings, I'm eating my words.

The service was top-notch – flat rate, efficient, and friendly. The staff were knowledgeable and sorted my watch out in no time. But it was the new collection that really won me over. The quality and range of watches on display were impressive, but one piece in particular caught my eye: the GMT Altitude on a silver dial.

Yes, it's pricey, but let me tell you, it's worth every penny. The build quality is outstanding, and the attention to detail is evident throughout. Compared to similar high-end brands, Bremont's pricing is competitive. I was blown away by the craftsmanship and design of the GMT Altitude – it's a stunner.

I'm not ashamed to say I'm now a believer in Bremont's new direction. Their commitment to quality and attention to detail is clear, and I think I'm going to be back for that GMT. If you're a fan of high-quality timepieces, do yourself a favor and check out Bremont's new collection. You won't be disappointed. w*

I'll admit it, I was one of the skeptics who doubted Bremont's direction after the takeover. Loyal to the old brand, I wasn't sure what to expect from the new collection. But, after a visit to their HQ for a strap adjustment and a browse through their latest offerings, I'm eating my words.

The service was top-notch – top rate, efficient, and friendly. The staff were knowledgeable and sorted my watch out in no time. But it was the new collection that really won me over. The quality and range of watches on display were impressive, but one piece in particular caught my eye: the GMT Altitude on a silver dial.

Yes, it's pricey, but let me tell you, it's worth every penny. The build quality is outstanding, and the attention to detail is evident throughout. Compared to similar high-end brands, Bremont's pricing is competitive. I was blown away by the craftsmanship and design of the GMT Altitude – it's a stunner.

I'm not ashamed to say I'm now a believer in Bremont's new direction. Their commitment to quality and attention to detail is clear, and I think I'm going to be back for that GMT. If you're a fan of high-quality timepieces, do yourself a favor and check out Bremont's new collection. You won't be disappointed

Like many other watch enthusiasts i bought into the Bremont brand being a British watch maker and designs. Main selling point was the 7 times hardened case advertising.
I paid over £5k for an ALT -C griffon. Absolute worst watch i have ever owned. The case scratches far more easily than any other watch i own, first repair of this watch took over 6 months and ive just sent it back yet again for chrono issues on the buttons. Nice looking watches, poor quality over priced and poor after service. Shame really. I wish i had stuck with Omega

Purchased a Bremont Supermarine several years ago and within a few months it was losing several minutes a day. Eventually I sent the watch back for repair, a full service and testing, costing £550. The repair took 5 months(!), but within a day of collecting the watch I had to send it back again as it clearly had not been through any quality control since it was gaining 10 minutes every 24 hours!
Within two months of the second repair the watch stopped working altogether. After complaining, Bremont eventually replied stating that on “on this occasion” they would cover the cost of shipping - quite unbelievable given my experience!
Over the years I have owned Omega, Rolex and TAG watches and never had any problem with Swiss manufactured timepieces. In my opinion Bremont are great at marketing but make average to poor watches priced as premium timepieces, but let themselves down with poor quality repairs that take months, poor customer service and a complete lack of quality control.
I certainly wouldn’t waste my money on another Bremont.
Caveat emptor!

Bought my second Bremont watch today at the Cribs Bristol branch , the staff who are more like family were unbelievable , friendly and very experienced in there brand , Craig the owner ,Yemmei ,Kelvin , Brendon , credit to your brand , if anyone gets the chance , pop in everyone is made to feel welcome
Thanks all

Was delighted to see a Bremont boutique in the Bullring. Walked in with my mother and we were both commenting on the fighter jet videos. We were approached by a short, Asian gentleman. We told him we were interested in the aviation watches. His response left startled, he asked if we had been to the Boutique before? We explained we weren’t aware there was one in Birmingham but often visit the Breitling store.

We were interested in the aviation watches. He walks us outside of the store to show the display. We ask what was specific about the aviation watches. He responded they are basic designs so a pilot can tell the time easily. As a pilot myself, this was ridiculous to hear and I tried my hardest to contain a disappointed laughter. Fortunately, i asked for a brochure instead and left. Upon looking at the brochure, which features some of my mates inside, I was met with facts about the watch and what makes it specifically oriented for aviation.

This was without a doubt the worst service I have received in a watch boutique. Your server needs training on customer service, and time to at least study the basics of products he is trying to sell.

This level of service immediately makes Bremont incomparable to the luxury watch brands.