My experience with brayleys is always good. Their customer Service is always brilliant. Their staff are always pleasant and can't do enough for you. I had a minor issue with the phone connection bet... Zobacz więcej
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Nice clean spacious reception area. Drinks facility available whilst you wait. Staff very friendly and knowledgeable. Car was serviced and MOT completed in super quick time.
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Hello Right from the first phone call it was Samual great customer service great personality great experience when spoke to him face to face and a brilliant experience for me and my wife to have com... Zobacz więcej
My Aryia was poorly & decided to stop charging. I called Bradleys & they offered me a next day appointment straightaway. My car had to stay in waiting for parts & i was offered alternative transport i... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Dane kontaktowe
Spon End, CV1 3HF, Coventry, England, Zjednoczone Królestwo
- 02477674436
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 30% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No pressure
No pressure, polite salesman, (Nathan Miller). Good knowledge before, during test drive and after. Car presented at "hand over", serviced and valeted. Excellent service, highly recommended.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Wonderful and helpful staff
Wonderful and helpful staff, nothing was a problem for them. Everything explained clearly. Service was super efficient. Very pleased,

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
We went into the Nissan dealership…
We went into the Nissan dealership Coventry with little to no idea of what car we wanted. Had an appointment with Alistair and he walked us through a range of cars that would fit our needs and then narrowed the choice down to the amazing car that we now have. Alistair went above and beyond throughout the whole process to ensure we were comfortable and receiving the best customer experience and not trying to rip us off as previously experienced at other dealers. He really connected with our views and Nissans views, merged them together to create this unforgettable experience and really making us feel apart and engaged in to the Nissan family. Not only will we be coming back and requesting Alistair to serve us, but we will in fact be asking anyone we know who are looking for a new car, to head down to Nissan Coventry and ask to book an appointment with Alistair. We cannot put into words on this review, how grateful we are for all his help and expertise.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Really good and reliable looking love…
Really good and reliable looking love how u get a video showing u ur car getting serviced and explaining what there doing and love the staff they are all lovely people and friendly and can have a good laugh with them

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Excellent as always
Easy to book, pre-appointment checks appreciated, made to feel very welcome and comfortable in the customer waiting area, regular updates whilst I was there, lovely staff - also loved the chill-out music, just the right volume!

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Amazing Experience
We were a bit apprehensive when we first entered the dealership to view the deals for a new car to suit our needs and budget. After visiting other Brand dealerships where we were pounced on by Sales as soon as we entered the Showroom we were met by a Lad called Josh after a few minutes or so who was extremely pleasant& polite and asked if we needed assistance.
He was very helpful and after listening to our preferences regarding choice and price of car, he quickly narrowed things down to suit our needs.
When we first entered the building we never imagined we would be purchasing a new car on the day but with the help & advice from Josh we were both convinced this was the right car & deal for us.
We are now the proud owners of a Nissan Qashqai thanks to Josh.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Extremely professional
The staff were extremely professional and knowledgeable and made my feel very valued as a customer.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Nissan Leaf.
Just bought an electric Nissan Leaf and had a really good experience overall. It was actually my first ever test drive in an electric car and I was genuinely impressed – smooth, quiet, and surprisingly quick.
Emily, who handled the sale, was great throughout. She was friendly, easy to deal with, and explained everything clearly without any pushy sales talk. She made the whole process feel straightforward and stress-free.
The car was exactly as described, well presented on collection, and everything went smoothly from start to finish. Very happy with the Leaf and the service – would definitely recommend. Thank-you.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Top class as always
Top class as always. Arrived at 8am and my car was ready within an hour after an interim service

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Well that was a lot more expensive than…
Well that was a lot more expensive than I thought but then I found out they charge around £160 per hour labour. The technicians must be on shed loads judging by that price ! Jobs all sorted satisfactorily, won't be rushing back.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
100% helpful
100% helpful. Made to feel welcome from the start. I wish there was more sales people like David. Definitely recommend, thank you.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Kept me well informed and gave me…
Kept me well informed and gave me options on what work needed completing. Finished earlier than expected as a bonus.
Disappointed that the car wasn’t cleaned as in previous years especially haven’t spent over £1000

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
from the first phone conversation i had…Our journey at Brayleys Nissan Coventry
from the first phone conversation i had with the sales manager at Brayels Nissan Coventry regarding our interest in a Nissan Xtrail our experience with the sales staff , namely Jossua Gilham has been superb. the excellent way jossua conducted the sale from start to finnish resulted in our purchace of a nissan xtrail E-4force tekna4 drive 5 door 7 seat model .

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Emily from Nissan Coventry was…
Emily from Nissan Coventry was brilliant in supporting me in ordering of my car through the motability scheme . She was kind, supportive and very knowledgeable about the Nissan Juke.
Excellent service .

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Excellent sercice*****…
Brayleys Coventry gave us wonderful service. Many thanks to Josh for his friendliness and knowledge. He made the process very straightforward and easy. Highly recommended.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Car buying with fun !
From the moment we were passed on to Alistair because our booked sales person already had a customer, we knew the process was going to be very pleasant. Alistair was a likeable, genial and amusing person to talk to. Better still, he gave us confidence that he knew most of what there was to know about Nissan cars from a driver's and style point of view. The advice and guidance he gave us was excellent and finalising the sale was conducted in a light hearted, stress free and convivial manner. After the sale was completed, we left full of confidence that Alistair would take good care of our interests right through to the day of collection .... and so it proved to be.
Only one little glitch. "Drive it home insurance" wasn't available to somebody of my tender(?) years but Alistair saved the day. He drove it home for us.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
Had used vehicle to our specifications…
Had used vehicle to our specifications and more and very helpful with the purchase and hand over on the part exchange of our car.

Odpowiedź od Brayleys Cars - Brayley Nissan Coventry
My New car 5 months old Brayleys Nissan Extrail…
My New car 5 months old Nissan Extrail has broken down twice, the first was rectified by Brayleys but second time when we where about to visit my brother. it would not start I phoned Brayleys Coventry Sales and and they said phone RAC which Idid and they replied that the car registration not registered with them for break down cover. I phoned Nissan Monday they questioned the RAC reply and told me to phone RAC again. My wife has cover with RAC and they where looking at her car and not mine it now turns out that RAC cannot come to my address until Tuesday, is this why people deal with Brayleys and RAC I think they are a total waist of time I wish I was treated as a customer, and with some after sales service.
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