Brayleys Cars - Brayley Nissan Birmingham Recenzje 

393
•
Wynik TrustScore: 4.5 na 5

4,7

Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

FRIENDLY ATTENTIVE STAFF, GOOD COMMUNICATION, THE SERVICE PROVIDED BY THE AFTER SALES DEPARTMENT MAKE IT EASY FOR THE SALES DEPARTMENT TO SEEL CARS. NEW MODEL LEAF ORDERED FOR DECEMBER. SPECIAL THANKS... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We booked our car for service and MOT but unfortunately when we arrived at Brayleys it was only booked for a service unknown to us. We called for a progress report later in the day as we hadn't heard... Zobacz więcej

Oceniono na 4 z 5

The service and MOT went perfectly but the courtesy car was absolutely filthy inside and out. Surely that coming from Nissan wouldn’t be acceptable.

Reakcja na opinię

Oceniono na 5 z 5

Staff very welcoming and helpful. Always use this outlet to have my Nissan cared for & to date they have always provided excellent service. I would like to see the cost of an MOT included in what y... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Komis samochodowy
  4. Sklep z używanymi częściami samochodowymi
  5. Warsztat samochodowy

Napisane przez firmę

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Dane kontaktowe

  • Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

393 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 27% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(393)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3494

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic!

I bought a car from Nissan Brayleys on Chester Road North last week and I honestly can’t praise them enough. The whole experience was excellent from start to finish.

Claire was especially amazing – professional, friendly, and genuinely caring. She made everything easy and stress-free.

I absolutely love my Nissan Micra; it’s fantastic! I would 100% recommend anyone looking for a car to visit Nissan Brayleys. A brilliant team and a great experience all round.

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

I had to have my first year service

I had to have my first year service. And then had dash cams put in my car front and back.
The service I received was very professional and all the staff who worked they were very helpful.
Was completely satisfied with the overall service.

2 lutego 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Yvonne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

Over all great and hassle free service

Over all great and hassle free service, highly recommended!

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Arshad, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oceniono na 4 z 5

I was dealt with quickly and…as above

I was dealt with quickly and efficiently. My only complaint was how cold the show room was. I find it better to wait for my car and always book with that in mind. This meant I was sat around for some time and it was obvious that there was no heating in the showroom.

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Peter, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Oceniono na 4 z 5

Purchased what i asked for

Deacn the young man who sold me nissan told him what i was looking fo Showed me the nissan Qaushqai, looking for low mileage suv,upgrade on spec from old nissan at right price.First car shown a little over budget but everything i asked for ,took for test drive twice purchased the car.Good sales person 😀. Remember the name Deacon Sutton Coldfield branch

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Jamal, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Oceniono na 5 z 5

Gav was great!

Gav was great, very supportive with everything. Went into every detail, made me feel welcomed and comfortable.

26 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Demi, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 5 z 5

Quick,no hassle,conscise…

Quick,no hassle,conscise transaction,kept me informed of handover of my new car with video and progress reports.A big hand for Gavin Hyde and his manager for a great journey to my new car.Brayleys Sutton are the best,returning customer.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Oceniono na 5 z 5

The service is excellent

The car was booked in and the service was completed and the staff are very good. I waited for the car in the showroom and was provided with a coffee.

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Trevor, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

Very pleased

Brilliant very efficient staff understood my requirements. Have no hesitation in recommending

8 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi JC, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 5 z 5

Buying our new car was just so easy

Buying our new car was just so easy, Danielle who delt with us was fantastic
Every step of the way, made it a very easy process. Thanks.

7 stycznia 2026
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Brian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Oceniono na 5 z 5

Professional

Friendly, efficient and professional.

31 grudnia 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Oceniono na 5 z 5

Picked up my new car on 18th December

Picked up my new car on 18th December.
All was ready for a quick hand over as had been arranged. Claire was on hand with all the paperwork completed. Really pleased with the car.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Graham, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Oceniono na 5 z 5

Major service

I turned up late due to Xmas traffic. But they still managed to carry out my major service.

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 5 z 5

They maked everything very easy to…

They maked everything very easy to understand. All went smoothly for me I was very happy the team of Bradley's Nissan. Many thanks.

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Saleem, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Oceniono na 5 z 5

Nissan safety recall

I took my car to Brayleys following a safety recall by Nissan. Booked the car in by telephone and very pleased to be told that at my appointment time my car would be checked and rectified while I waited in reception. Sure enough My car was attended to immediately on arrival the work only taking a few minutes.

18 grudnia 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Greg, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oceniono na 5 z 5

Good quality car annual service at Brayley Nissan Birmingham

Thanks to Oliver at Brayley Nissan Birmingham for all his help in getting my car serviced at quickly as possible on 20/10/25. When I booked my appointment, I was told by staff that I had picked the "drop-in" option and not the "set time" option (I had no choice on the online form).

However, when we conveyed this issue to Oliver, he was able to push us forward a couple hours, saving us some waiting time.

20 października 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Arijit, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Excellent service as always

Excellent service as always, special thanks to Nikki in Service 👍

16 października 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Always a pleasure to deal with the team…

Always a pleasure to deal with the team from making my booking, reminders of my upcoming booking and great interaction and professionalism on arrival and departure.

10 października 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Nicola, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

Excellent personal service

Having already owned a Qashqui E-Power for 2.5 years I wanted to take advantage of the many financial benefits tha Nissan and Brayley were offering before my contract ran out in January. The facelift and uplift to the engine and infotainment package are very good.
The service I received from Claire was excellent. She was very friendly, welcoming, knowledgeable and very attentive from the minute I walked through the door to delivery of my new vehicle.

1 października 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Clive, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Oceniono na 5 z 5

This company was fantastic for mobility…

This company was fantastic for mobility cars . It took about a week to get my brand new car and clarie haywood was amazing and made everything so easy to do and understand.
Thankyou so much

30 września 2025
Opinia niezależna
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Odpowiedź od Brayleys Cars - Brayley Nissan Birmingham

Hi Samantha, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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