I have been servicing my old-model Kia Niro for the past 3 years at Enfield Brayleys. Dawn Peer has always been great at servicing. She always takes extra care and attention, listens and tries to find... Zobacz więcej
Reakcja na opinię
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I have been servicing my old-model Kia Niro for the past 3 years at Enfield Brayleys. Dawn Peer has always been great at servicing. She always takes extra care and attention, listens and tries to find... Zobacz więcej
Reakcja na opinię
Brayley Kia had served us well for over 10 years - we’re on to our third Picanto from them and have never been let down. The service booking process and efficiency, buying a new car - everything is ea... Zobacz więcej
Reakcja na opinię
It started off with difficulties in booking in our car for repairs. However, after the car had to be brought in by the RAC and the initial issues with the time scale for diagnostics etc., and we expl... Zobacz więcej
Reakcja na opinię
Having replaced my Sportage with a much newer model, albeit at a different dealership, I visited Brayley Kia Enfield to see what options I had for a service plan. Kayleigh was able to provide me with... Zobacz więcej
Reakcja na opinię
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Great Cambridge Road 680, EN1 3WX, Enfield, England, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 31% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All done by friendly staff on the same day. I would have liked some seating near the service desk for those waiting to be seen. Because another customer had an issue I had to wait 15 minutes to be seen to collect my car, even though it was ready for me to take.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Smooth process I didn’t even visit the showroom before I collected my new car.
Everything was explained to me prior and the lease was sorted via email and calls.
100% would recommend

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Absolutely A1 when it comes to customer service (thank you Terry) I am over the moon with my new car (2nd hand but new to me). Cannot fault this dealership on anything.... if I could leave more than 5 stars, I would do.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Been going there for service and mot last 7 years and not had any problems at all

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Brayleys collected my Kia, serviced it for free, cleaned it, and returned it to me within 4 hours. The person who collected the car was polite and courteous.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Car was taken in quickly and ready earlier than discussed so very happy. Only one point getting through to service department on phone was a nightmare on line it says open until 6pm then I got an email after I complained I could not get through to anyone after holding for 20 minutes and I was told it closes at 4.30pm

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Took my car to Kia following a safety recall letter. I was seen fairly promptly and the issue was fixed within 45 minutes. Staff very friendly

Odpowiedź od Brayleys Cars - Brayley Kia Enfield

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Unexpectedly Brayleys rang to offer me a two hour slot for service (and a recall) as against the all day appointment I'd booked originally. This was very helpful as I live 20 miles from the dealership and would have had to hang around Enfield for 6 hours or else take a round trip home of nearly three hours by public transport. The work was done within the 2 hour slot and everything was much quicker and more convenient than previous visits. My thanks to the team on service reception as well as the technicians.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Chris Morgan was so helpful and professional
Chris is quite experienced. He explained everything in details to me.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
A very good new car buying experience with friendly helpful people.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Fast booking of service appointment, easy car check in on morning of service, and car ready just after lunch.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Had an express service and it most definitely was that. Dropped off at 10:30am was done by 12:30pm. Great service from start to finish

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Reception from the desk was excellent, car finished at the agreed time, cleaned.
Finding somewhere to park can be a problem, consequently there are cars everywhere.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
Very good experience, service was done on time and there was a nice waiting. I will certainly use this branch for my next service.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield

Odpowiedź od Brayleys Cars - Brayley Kia Enfield

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
without realizing it I took my car in a day early,the ladies at reception organised with the guys performing the service and MOT to fit me in and not having to return the next day. this I appreciated very much so big thank you guys. I have always found the staff at Brayleys to be very helpful, friendly from purchase to my service requirements.so all round an excellent team,well done .

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
The reception area is complete chaos. There are very few staff even at booking in and collection time. There is no real waiting area, nowhere to sit and it was a very long wait. The lady I saw when collecting my car was dealing with about 4 people at once. To top it all, there were loud guffaws coming from a side room ( visible) from, I presume, the sales staff who were not actually working. This is hardly business like. I may use another place next year.

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
The Service team were efficient, friendly and great to deal with. First time at this branch; will definitely return for services - and MOTs - in future. (I dealt with Dawn and Kayleigh).

Odpowiedź od Brayleys Cars - Brayley Kia Enfield
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