Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Zobacz więcej
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Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Zobacz więcej
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David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... Zobacz więcej
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A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... Zobacz więcej
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I had visited several dealerships before arriving at Braleys in Ewell. I was immediately impressed with the calm and relaxed atmosphere. All the staff were kind and helpful. No hard selling Paul S... Zobacz więcej
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Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Ewell By Pass, KT17 2PU, Epsom, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 31% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Approachable and helpful customer service

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
staff informed all the way of work that needed doing and were informative and helpful in every aspect of the service. I have used the company for many years and will continue to do so

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Excellent service from all the staff and loved the little video of my car’s health

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Very good, lost one star due to automatic wing mirrors being badly offset. I drove off in the dark into very heavy traffic and was unable to stop to reset them for a while. Service staff excellent.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
The service was as I would expect.
I'd have welcomed less upselling and was disappointed you have stopped washing the cars as part of the service. I'd prefer to be told it's to keep costs down rather than to save a tree.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Very professional service. Very kind, friendly staff. Fully recommend 👌

Odpowiedź od Brayleys Cars - Brayley Honda Ewell

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
The service was completed within a day. They sent me a video of the vehicle health check. I had asked them to check the fuel hose which was inspected visually and was shown on the video.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Booking my car service at Brayley Honda was smooth and hassle-free. I used the pick-up and drop-off service, which was excellent. Colin, who collected the car, was professional and thorough—he completed the checks carefully and left all the relevant documentation before taking the vehicle away.
Chris, the service engineer, carried out a full 360° external inspection. The video inspection was clear and well explained, covering the wheels, brakes, lights, wipers, and exhaust in detail. Communication throughout was excellent, with regular text updates keeping me informed of the progress. The MOT and service were completed efficiently and professionally, as always.
The only small disappointment was that they no longer offer a car wash and clean, opting instead to plant a tree—which is a positive initiative, but I did miss the clean car on return.
Overall, a very professional service experience and definitely deserving of 5 stars.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Very helpful polite people throughout. As someone who knows nothing about cars I found the service video really useful. Always found Brayley Ewell dependable helpful and efficient

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Sami in the service department was excellent in the handling of my recent brake recall carried out on my CRV, also gave me a ring to mention a couple of things on a free health check that was carried out, thanks again

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
The process was very easy from booking in to collecting me car for MOT and service.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
I found the service disorganised and I had a wasted trip as the car wasn't ready. I had to chase them up with phone call. Once I had bought the car and found it didn't have the locking nuts and they never sorted it fir me despite numerous calls and so I gave up. I have just found out that they sold me the car when it had worn brake pads that would have been highland I the mot that they did. I'm not impressed at all
We have bought several new Honda Civics from Brayleys and have always had excellent service. This year was no exception. Steve was extremely helpful and made the whole process of changing to a new car effortless. Highly recommended if you want to buy a Honda - or even want to think about buying one.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
I turned up at Brayleys with an emergency on Monday morning as I am a customer, but without an appointment as I have a family issue which necessitates using my car……I left my car there, and in spite of having 37 cars booked in, and not making promises, Colin and the manager Tony rejigged their planned appointments, checked out my car and resolved the issue, which fortunately was not the major problem I thought it was. I collected my car later that day and am now able to continue supporting my family!! Great service, and positive result!!

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Friendly and helpful staff.
Labour charges are good for a main dealer a lot less than Ford in Epsom every thing that needed doing was explained and costed before collection.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
Excellent I felt as they went out of their way to look after my needs

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
All fine, except the car was very late being returned. All work done well.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
I was very happy with the “pick up and drop service” The guy was very polite as well as the guy that called to take the payment. Very happy overall.

Odpowiedź od Brayleys Cars - Brayley Honda Ewell
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