Bought insoles from Branshaws and now receiving junk mail from about 6 different companies. I don’t recall opting in to marketing mail. I’ve written to them all to stop sending mail . Let’s hope they... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought hearing pods last year which were unusable as they didn't fit properly. They refunded the purchase price. However, since then we keep receiving unwanted post addressed incorrectly (as theirs w... Zobacz więcej
Father bought rechargeable shaver January 2025, now kaput. Rang Branshaws today to be given a scripted answer of return policy and warranty period of six months. Waste of £50, avoid TV magazine promo... Zobacz więcej
After reading so many bad reviews I was reluctant to buy a pair of Micro Infini Ear hearing devices. My experience: I've emailed them twice and received an answer straight away. They phoned me a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are an online retailer offering a wide range of health & household products. All products come with a with three month home trail. If you are not completely satisfied simply return them within three months for a full refund.
Dane kontaktowe
Unit 9, Romsey Industrial Estate, Greatbridge Road, SO51 0HR, Romsey, Zjednoczone Królestwo
- 0800 138 9000
- helen@branshaws.co.uk
- www.branshaws.co.uk
1,5
Bardzo słaba
50 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
medi smart watch
Bought a medi smart watch, which the bluetooth connection to the smartphone failed after 9 months contacted customer services to be told that the warranty was 6 months, but they were unable to provide documented evidence on this to back up. Do not purchase from this company as they cannot be trusted in refunds and exchanges.
16 maja 2022
Opinia niezależna
Odpowiedź od Branshaws
Dear Adrian T,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
I tried to buy Micro Infini Ear Tips…
I tried to buy Micro Infini Ear Tips pack of 4 today at £2.95 for my very good Micro Infini Hearing Device which i purchased on the 02/06/21. I was shocked to discover you would charge £3.95 for delivery! Extortionate! I advise avoiding this product.
31 marca 2022
Opinia niezależna
Odpowiedź od Branshaws
Dear Mr Bennett,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
I bought the grass seed after seeing it…
I bought the grass seed after seeing it advertised in the paper and I think its great. I placed my order online and the process went smoothly, was delivered in a few days and Im happy.
30 marca 2022
Opinia niezależna
Odpowiedź od Branshaws
Dear Matthew,
Thank you so much for taking the time to write a review. Our Super Green lawn seed is hugely popular and works wonders with very little effort.
I'm not much of a gardener and my dog Molly regularly kills patches on my lawn! But all I have to do to fix it is water the patch well, lightly rake the area, and throw a handful of seeds over. It sprouts in a few days and within a couple of weeks I can't even tell where they patch was.
Happy gardening!
Helen Carter
helen@branshaws.co.uk
After placing an order with Branshaws
After placing an order with Branshaws, I became worried about the negative reviews.
I would like to balance this up with my own experience.
The delivery was made earlier that forecast.
Very pleased with the product.
10 lutego 2022
Opinia niezależna
Odpowiedź od Branshaws
Dear Alan,
Thank you so much for taking the time to write a review and I'm glad we were able to deliver your order earlier than expected.
Kind Regards
Helen Carter
helen@branshaws.co.uk
I only put one star because i couldn't…
I only put one star because i couldn't enter the type screen without it. This is in relation to your supposed super deal offer on a pair of High Powered Binoculars. I suspected a scam when you gave some feeble excuse as to why you are giving these away at an amazing reduction of £100.00. It is sad when a company so desperate to make money would lie about a product to such an extent. if i could get up to the business address i would throw these binoculars through the window. 35 miles zoom? More like 35 inches because there is no zoom lever on this pile of crap to make the promise of distance a reality. I will do my utmost best to make all consumers aware of your scam. I want to swear at you but you deserve far worse. And thanks to you I will never shop with any online companies again that are not Amazon or Ebay. Sad crooked B**St**ds.
28 stycznia 2022
Opinia niezależna
Odpowiedź od Branshaws
Dear Mr Reid,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
Spoke to Cherie/ Sherri on 19th…
Spoke to Cherie/ Sherri on 19th December to order binoculars. She listened and was a great help; truly appreciated it.
Binoculars arrived today. Thanks so much!
24 grudnia 2021
Opinia niezależna
Odpowiedź od Branshaws
Dear Elizabeth,
Thank you for your lovely review. I have passed on your comments to Cherri and she is very happy she could help you.
Apologies for the late reply, we have only just opened a Trustpilot account, but I hope that in the meantime the binoculars have been very useful for you.
Kind regards
Helen Carter
Bio Magnetic Bracelet
I bought two of these bracelets for my wife and myself and they proved to be totally useless with no therapeutic effect whatsoever. After only a few months of wear the bracelets became severely tarnished and left black marks on my skin which proved very difficult to remove. I was refused a refund, but they did send me two replacements which I suspect will be of the inferior quality. Definitely NOT recommended.
24 grudnia 2021
Opinia niezależna
Odpowiedź od Branshaws
Dear Mr BRI-W,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
products and customer service abysmal
i bought an air purifier and extra filters from this place it broke less than 5 months after purchase i have sent 10 emails and forms from there website and no response absolutely shocking. shocking quality of product and abysmal customer service. i would strongly avoid purchasing from them
29 listopada 2021
Opinia niezależna
Odpowiedź od Branshaws
Dear Mr Mckeown,
We are unable to trace you as a genuine customer, can you please provide further information such as your name, postcode, or order number.
If you do not wish to show your personal information on Trustpilot, please message directly at my email address below.
This additional information has also been requested directly from Trustpilot but they have not had a response from you.
Kind Regards
Helen Carter
Helen@branshaws.co.uk
Shocking service.
I bought a cordless shaver, which developed a fault within 6 months. I made contact and the shaver was replaced, so ok. But when the second shaver also developed a fault, (different from the first), after two months of use, the company refused to change this time. Bad company, wouldn’t deal with them again.
12 listopada 2021
Opinia niezależna
Odpowiedź od Branshaws
Dear Graham,
Firstly, let me apologise for the late response to your review, we have only recently opened a Trustpilot account.
We are very sorry to hear this feedback from you. It is certainly very unusual for two shavers to be faulty, and I am sorry you were not offered further assistance with the replacement shaver. Our normal practice would be for us to request that you return the product for our service team to identify the fault and fix, so I apologise that we did not offer that on this occasion.
Although this was now some time ago, would you be interested in us taking the shaver back to repair?
Please email me directly at Helen@branshaws.co.uk
Kind Regards,
Helen Carter
Customer Services
Good customer service
I would like to thank the customer service team at Branshaws, l purchased a hearing aid which wasn’t suitable I returned and had my money refunded very quickly. I will certainly recommend to my friends.
2 kwietnia 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.