Born Gifted Recenzje 

83
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Order was sent really quickly. So happy with my purchase it is absolutely beautiful, will make a really good Christening gift.

Reakcja na opinię

Oceniono na 5 z 5

I was looking for a gift that I could give to my sister as she recently lost her dog unexpectedly. I had looked elsewhere but found nothing suitable then I saw your Personalised Pet Photo Memorial gif... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered a memorial glass plaque for a friend who had lost her dog. Absolutely amazing, so detailed, photo was very clear & sharp. Was so pleased at how it came out & my friend cried, she absolutely lo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ordered a personalised engraved pocket watch for my sons communion . As per usual I had it in my basket and left it late to order however Jim was fantastic and ensured I had this gift in a quick turn... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z podarunkami
  2. Sklep z artykułami dla niemowląt
  3. Sklep z zabawkami dla dzieci
  4. Dostawca prezentów firmowych

Napisane przez firmę

Born Gifted are a UK online business selling beautiful personalised gifts for all occasions. Established in 2002 Born Gifted have become a well-respected gifting brand with a huge inventory of gifts for all occasions including births, Christenings, birthdays, Weddings, Christmas and much more besides.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

83 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(83)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
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Oceniono na 5 z 5

Granddaughter's 1st Birthday Present

I ordered two items to be posted to our Granddaughter each being sent from different suppliers, both arrived within 4 days of ordering (would have been less had it not been over a weekend). Excellent service and prompt reply when contacting Born Gifted. Highly recommend and will use again, many thanks

8 lutego 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you for your excellent review! We are so pleased your order went smoothly and we very much look forward to your continued business :-)

Oceniono na 5 z 5

Excellent craftsmanship, great detail

Purchased baby birth plate recently and was very pleased that it was identical to the plates I had purchased back in the 80's and 90's for my children. Now at least my grandchildren have matching plates to their parents.
Great detail and very well packaged.
Will recommend this company to anyone wanting special gifts for loved ones

29 stycznia 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you so much for your lovely review! We are so pleased we managed to replicate the quality of plates you originally purchased over 30 years ago :-)

Oceniono na 5 z 5

Christmas bauble

My bauble arrived this morning and it is lovely . It is a good quality bauble and marks our grandson’s 1st Christmas in 2020 and will have pride of place on our Christmas tree for many years to come

16 stycznia 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you so much for your kind review and we are so happy you are pleased with your bespoke bauble :-)

Oceniono na 5 z 5

Born gifted memorial gift

Absolutely beautiful product and excellent service. Would highly recommend!

6 stycznia 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you so much for your kind words :-)

Oceniono na 5 z 5

Beautiful item received quickly and…

Beautiful item received quickly and amazing customer service! Responded to my email on the same day and helped me straight away. Would highly recommend and will be using the site again😊

6 stycznia 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you so much for your review and we are so pleased you were happy with the service we provided :-)

Oceniono na 5 z 5

Stunning memorial gift

My order arrived promptly. Super email communication thank you. I loved it and it meant so much to my dad who has just lost his dog. I will definitely be back again, for happier reasons next time.

5 stycznia 2021
Opinia niezależna
Oceniono na 1 z 5

Gift never arrived

Made two purchases on the 6th of December 2020 and based on the website, it said gifts would normally arrive 5 days afterwards. I understand the current circumstances that we are in currently but I cannot understand why it was not dispatched until the 20th of December 2020.

At the end both of the product never arrived (including one of it BornGifted claimed it's been delivered with tracking record) and BornGifted insist partial refund only.

If the gift that I had purchased was sent out earlier, I'm sure this would have arrived on time but this does not seem to be the case.

Therefore, I cannot blame Royal Mail for this. There was no email or communication from you in between the 6th or 20th highlighting there might be backlog.

Notes: I did not receive clear understanding of two items being dispatched until I have left a review here and my review focused at the handling issue but not the total amount of refund.

Same as previous comment other customers experienced.

4 stycznia 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you for your review.

We are sorry that your items were despatched a few days later than anticipated but as we informed you via email the production team were inundated over the festive period and this coupled with the social distancing policies in the warehouse lead to slight delays. However as promised both of your items were despatched within the timeframe advised by Royal Mail for Christmas delivery.

As advised via email we were sorry that one of your items was unfortunately lost by Royal Mail (they were very busy during Christmas 2020 and many parcels went astray) for which we refunded you in full as soon as we were aware it was lost.

The other item was delivered on the 23rd Dec at 8.49am (we provided you with tracking for this), therefore we were unable to refund for that item.

Regards Born Gifted Team

Oceniono na 1 z 5

False accusation to hide slipping standards

They never sent a gift that was ordered. Tried to claim it was a wrong address (despite the address being verified by the Post Office and the gift recipient).

It appears I'm not the only one with issues these days. We have been loyal customers for many years but not anymore.

Arrogance and greed have replaced the care and service when it was a start up.

1 stycznia 2021
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you for your review.
As advised via email, the address you supplied was not recognised on the Royal Mail postcode checker site (please try it yourself and you will see) and this is why the order was not delivered. It was agreed with you that we would wait for the item to find its way back to us which normally takes 2-3 weeks. We would then correct the address for you and resend the item. However as the item has not yet been returned to us there is not much we can do about it!
If you had provided a correct address the item would not have gone astray. I am sorry that you were unhappy with our offer of a replacement at 50% cost; but this issue was through NO fault of ours so we feel this review is very unfair.
Kind regards Born Gifted Team

Oceniono na 4 z 5

Bought two items for two great nieces

Bought two items for two great nieces. Both were of good quality and as advertised so we have no complaints. Took a while to receive the items hence, the 1 star down, but maybe that’s just because we now expect everything to happen at breakneck speed, it was only a slight delay and not months.

29 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

There was No option for no stars so…

There was No option for no stars so gave one. I’m very disappointed I had purchased a hand made naming day item for my son. We wanted to commemorate a special day for us even though we were restricted by covid. We couldn’t have the family filled celebration we wanted. So thought to purchase a name picture with the date of the naming etc as something to keep as he is growing up and put in his bedroom wall.
I placed the order 25th sept 2020 the money was promptly taken and as with other sites I expected a confirmation email from the seller. Nothing !
I have emailed them several times since then , still nothing !
I am in the process of getting the bank to refund to my card.
Disgusting money making rip off of a company.

16 października 2020
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Dear Julz, thank you for your review.
We have not received any correspondence from you regarding an order, in fact if you didn't receive an order confirmation email from us it means you didn’t place an order! Every customer who places an order receives an automatic email confirmation.
I wonder if you are confusing us with another website?
Please contact us on orders@borngifted.co.uk and let us know your full name, the product you think you ordered (please provide a product code) and we will be happy to investigate this further.
Thank you Born Gifted Team

Oceniono na 1 z 5

I purchased a personalised Christmas…

I purchased a personalised Christmas Stocking for my new Granddaughter. The font that was used was terrible and the letters that they used was nothing like how they should of been, therefore I now have an item that I cannot give. I contacted them 3 times and all I got was an answer to say I should of read the instructions properly. Surely if the letters don’t look how they should do then don’t advertise that you can use capital letters. Use a font that can be understood. Very disappointed ☹️

30 sierpnia 2020
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you for your review. As advised via email (we replied 3 times to your 3 emails) the product description CLEARLY states to avoid using all CAPITALS in your personalisation because of the script font used. You chose to ignore this which is why the text on your stocking was unclear.
Regards Born Gifted Team

Oceniono na 1 z 5

I bought a personalised gift for a…

I bought a personalised gift for a Christening and I made a mistake with what I wrote so where it said contact us on the Born Gifted page I wrote to them asking to amend it. This was straight after the order was placed so assumed that everything would be correct when I received it. How wrong I was. Wording was off centre and nothing had been ammended. I wrote another email asking why it hadn't been ammended and Jim said that they hadn't received an email even though I attached the email that I had sent them! Very unhappy!

18 marca 2020
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

We are sorry that you were unhappy with the service provided. As advised we ask all our customers to carefully check their personalisation before submiting their order for processing as we cannot gurantee that any amendments can be made after that. As advised we never receieved your email alerting us to your mistake which is why the order wasn't amended.
Kind regards Born Gifted Team

Oceniono na 1 z 5

I recently purchased a personalised…

I recently purchased a personalised 'children Bible' or at least I thought so but I actually think it was falsely advertised... it looked like a children's Bible so, funnily enough, I expected a children's Bible...like one they can read and begin to understand whilst they are still a child, but instead I received a regular Bible (that no child I know would be the faintest bit interested in or able to understand until they become an adult!) with a childish cover, great work guys - disgusted! The book itself was also made to look bigger on the pictures.

30 czerwca 2019
Opinia niezależna
Logo Born Gifted

Odpowiedź od Born Gifted

Thank you for your review. The bible was described as a children's Christening bible i.e. a keepsake for when they are older. This was not advertised as a children's ilustrated first bible. We have sold many hundreds of these bibles and this is the first time a customer has been confused by this.
With regards to the size of the bible; the accurate dimensions are clearly described in the product descripton.

Oceniono na 5 z 5

Wow, a company with the personal touch!

Placed my first order with Born Gifted recently and felt it necessary to come and write a glowing review for this company.

I ordered a personalised item and my phone had altered part of the spelling making it senseless. Born Gifted called me and explained and even offered suggestions for alternative personalisation, which I went for.

The item arrived in perfect condition 3 days later, far quicker than suggested on the website, and was a roaring success with the young recipient.

It's so nice to find a company with a personal touch in these days of massive corporations and I have gone on to use them twice more in the past 2 weeks and have yet to be disappointed, and will continue to use their website whenever the need for gifts for the young ones should occur.

5 kwietnia 2018
Opinia niezależna
Oceniono na 2 z 5

Refund has been given

Having still not received the ordered item sent on 11th December and after involving PayPal I have today finally received a refund. I accept that the much of the problem was to do with inadaquacies within Royal Mail as well as having some difficulties in communicating with Born Gifted.

27 grudnia 2017
Opinia niezależna
Oceniono na 1 z 5

Truly poor value for money

Truly poor value for money. Buy a flask box . The cost of making this product cannot be more than £3 and 50p for name. Paid around £16 for something you might get as a give away at a food fair. Sheer rubbish. The stitching wasn't finished off. That took 2 minutes to clean up.

9 listopada 2017
Opinia niezależna

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