The products from Bomb are absolutely gorgeous . They are so well packaged and always arrive on time. I have bought many different products from Bomb and have never been disappointed.The prices are... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Order from bomb cosmetics regularly, never had any issues, slight disappointment when there wasn't any boxes of mystery soaps on the website, do enjoy these not knowing what you are getting. One item... Zobacz więcej
I always purchase bomb cosmetics bath bombs as my children LOVE them. Purchased them a bath bomb gift set at Xmas. They used one last week to find a sharp piece of plastic inside. Sent 2 emails to bo... Zobacz więcej
Reakcja na opinię
I wish the communication was better. I've placed an order on 19th, no updates about delivery at all until 25th September, I've asked for an update and then tracking suddenly appeared and my parcel arr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z kosmetykami
- również w kategorii:
- Kosmetyki
- Świece i znicze
Informacje przekazane przez różne źródła zewnętrzne
Bomb Cosmetics uses only the finest natural ingredients in an indulgent range of handmade bath treats, body scrubs, essential oils and gift packs.
Dane kontaktowe
Wallisdown Road 502, BH11 8PT, Bournemouth, Zjednoczone Królestwo
- 01202 859059
- sales@bombcosmetics.co.uk
- www.bombcosmetics.co.uk
4,1
Dobra
119 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Poor Communication
I ordered week ago and still not been delivered there’s has been no emails sent to me about my order confirmation/ Status or anything . Yet my money has still been taken out of my account
3 stycznia 2020
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there, I am so sorry to hear this. Unfortunately there was a glitch with our order confirmations being sent to Hotmail/Outlook addresses and would go into spam. Can you confirm the date that you placed the order and I can investigate? Also, did you place it under your name Hayley? Thanks, The Bomb Team
Shampoo bars
I use the solid shampoo bars and solid shower gels and they really are the best I've used. I have used a shampoo bar from another shop and it barely lasted six weeks, now I use these ones and they are a million times better. My hair is always amazing after I wash it and the lime and shine shower gel is omg 😍 can't wait till they bring out a solid conditioner.
30 grudnia 2019
Opinia niezależna
still waiting for delivery been 6 days…
still waiting for delivery been 6 days now they say its coming plus they did not send me email to say my order done or its coming did not want do a review this bad i have to but i change my review today its out for delivery today looks like its coming today cross fingers now thank you for the reply thanks for helping me bomb cosmetics i hope next i order would not have the same problem
5 grudnia 2019
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there, I am so sorry to hear that you have had a delay with your order. Do you have an order number or name I can take to investigate this? Thanks, The Bomb Team
I just used my first bath bomb I…
I just used my first bath bomb I usually use lush... but thought hey these look pretty cool...
I'm in Australia and I have to say I'm impressed!!! My skin feels silky smooth and I can still smell the fragrance on my skin!! Well done guys these are reasonably priced and I will definitely buy more!!!
6 listopada 2019
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Thank you for your lovely comment! Welcome to the Bomb family!
Big L! ngl
I don't think, what BOMB Cosmetics is selling, has something to do with cosmetics. I was using a "bath bomb" (got it as a present) and besides the fact that it made everything greasy and stinky this thing was full of little star-shaped plastic bits, that are now not only in the natural environment but also all over my flat because those stars would stick to your body for days and fall off when they feel like.
Please stop this and start doing something good for this planet!
2 września 2019
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there,
Thanks for getting in contact and letting us know about your experience with one of our products. I am very sorry to hear that you were unhappy with the glitter stars on the product. This is certainly not what we like to hear but all feedback is welcome, good or bad.
We have been working to replace our decorative glitters with bio glitter, micas and sugars since 2016 and have not bought the plastic glitters since then. We understand your frustration and we can confirm we are buying in new environmentally friendly stars which dissolve. Unfortunately there may be some retailers that haven't sold through the stock with the plastic stars and we don’t want to landfill them as it doesn't resolve the problem and the stars can be filtered out of the bath.
With regards to it being greasy and stinky, please can you confirm which product it was you used? Our melts are made with natural cocoa butter and shea butter which are known for their moisturising properties but would like to just check and see if there has been any another instances with a similar report on that product.
Kind Regards,
Bad!
Hi, I recently purchased three bomb cosmetics candles from a small store in tenby. Two of which I have burnt I would like to make you aware that when coming to the end of the candle the glass has blown on both cancels the first one shattered and smashed the glass coaster that it was sat on and the second one has also shattered and you can see a visible burn mark under and this set my house fire alarm off. I have found with other candle company eg Yankee candles once there is not much wax left to burn the candle will just go out by itself and then you know it’s done but these just keep burning and burning until they shatter. This is very dangerous and I hope you Reply to this!
9 czerwca 2019
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello Bethan, thank you for your message and for bringing this to our attention. We're really sorry to hear this, if you could please private message us the images of the candles, along with the name of each candle, your email address / telephone number and some more details - we'll pass this across to our Technical Department who will look into this asap. Kind regards, The Bomb Team
Products are pleasant enough my issue…
Products are pleasant enough my issue comes with the waste of packaging, the items I ordered could have been packed in a box 4 times smaller than the one it arrived in, come on companies less packaging PLEASE.
22 maja 2019
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there,
Thank you for your honest review. We are looking at our packaging at the moment and do understand the frustration. However, I can confirm though that the "wotsits" inside are biodegradable and compostable. Also, our boxes are made with 100% post-consumer recycled cardboard and this means you can also recycle them through your local council kerbside recycling scheme. Even, the ink used to print the boxes is water based so you can rest assured no mean, nasty solvents are being used that evaporate into the air.
At the moment, we already use three different box sizes and they are designed to ensure enough padding is placed inside to protect the products during transit. We try and take all feedback into consideration and will see if we can potentially look at creating another box size for small orders.
Kind Regards,
The Bomb Team
Diverse and high quality range
A very diverse range of high quality products. Have been using these products for 4 years, always very pleased.
18 kwietnia 2019
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Thank you Ian for your lovely review! We have got some very exciting new products coming out in June too so watch this space :)
I bought a Distinguished Gentleman gift…
I bought a Distinguished Gentleman gift pack for my partner and it's wonderful! The soaps smell divine and the bath bombs are great
29 grudnia 2018
Opinia niezależna
I gave 2 star not about product…
I gave 2 star not about product quality. Dont know about All product but used few blaster nd clay mask bath salt etc...all smell nd quality awsome.nd im sure all products will b good but my problem is that i used these product 2.5 years back at a salon in india. now im opening my own salon/retail store nd am not getting this bomb product from company site for my own saloon.i just love bomb cosmetics product but im angry ! why they dont ship to india.its not fair,if someone one love nd respect ur company nd u cant ship them.i dont want a dealer .i want to buy directly from bomb cosmetics company.if its possible to ship to india then plz contact me
I will be glad n happy
22 lipca 2018
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there,
I am sorry that you have had this frustrating situation. We can however, put you in contact with our Indian distributor who should be able to help. Please contact miguel@bombcosmetics.co.uk for more information.
Kind Regards,
The Bomb Team
Very happy first time customer!
First time ordering from Bomb Cosmetics and am happy to say I am very pleased with them!
The bombs are lovely and the soaps are so cute!
Customer service is excellent and my items were dispatched and sent to me very quickly. Will defiantly be recommending this company to everyone.
Thanks to all the team. :D
5 maja 2018
Opinia niezależna
Do not use!
My friend bought me some cupcake and Christmas pudding bath bombs from this company for my birthday. After trying one, I will not be using this company again. As soon as I put it in the bath it turned the bath water brown with little brown bits floating around. It was like bathing in poo water. It was disgusting. After getting out and emptying the bath of water i noticed that the bomb had stained my bath. I had to scrub hard to get the stains off. I was not impressed. I threw the rest away.
28 stycznia 2018
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there, Thank you for your review, we appreciate all feedback. I am sorry to hear you were less than satisfied with our products. These Christmas ones you are describing have real chocolate on them which is why you may have seen some brown in the water. This would have been easy to remove with warm water. I would recommend one of our all year round products without chocolate for a fizzy, fragrant and colourful bath :) Thanks
Disappointed
I brought a set for myself a friend and for my Mum (via amazon) and was really looking forward to trying these as I had seen all the great reviews online.
I was sorely disappointed. The red glitter bath bomb was awful. The glitter felt like sand in the bath and stuck to my skin like glue. I had to shower after the bath in order to scrub the glitter off. The bomb did smell nice but even after the shower I felt like I was covered in sand and therefore itchy. Not a pleasant experience at all.
Think i’ll stick to my usual handmade bath bombs supplier in future!
28 stycznia 2018
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello there. Thank you for your review, we appreciate all feedback. I am sorry to hear you were less than satisfied with our products. It sounds like you used our Glitterati creamer, is this correct? These are quite different from traditional bath bombs because they are made from natural Cocoa & Shea butters and slowly melt releasing moisturising oils and this may cause the glitter to stick slightly. However, it should rinse off and we are happy to say that as of September 2016, all our glitters are bio-degradable. I would recommend maybe trying one of our Bath Blasters, which is more like a traditional Bath Bomb that fizz rapidly and release the essential oils. Some of our faves include I Believe in Unicorns, Strawberry Sunrise and Flutter By Butterfly :) I hope this helps x
Great!
Always provide quick dispatch and delivery. One of my favourite companies to shop from!
2 grudnia 2017
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Thank you for your lovely review! What's your favourite product? x
Its the bomb
This might be a little known company, but they tick allot of the box's they are cruelty free and like another well known cruelty free company they are handmade cosmetics. I tried the bath creamer and strawberry massage bar as well as the lemon lip scrub and spiced cranberry lip balm. Not bad at all although the lip scrub was a little more abrasive then I'd have liked it was OK though but those with lips that are sensitive might want to give it a miss. The cranberry spiced lip balm was nice not too greasy and soaked in well. The strawberry massage bar took a while to warm up but left skin reasonably soft but warning takes a few minutes to soak in. The bath creamer felt devine and smelled heavenly. One thing I'd say is they go OTT on packaging for what I bought it did not justify the massive box and all those annoying little spongy tubes it was like an explosion of brightly colored sponge everywhere, hell to clean up
2 grudnia 2017
Opinia niezależna
Odpowiedź od Bomb Cosmetics
Hello! Thank you for your lovely review! We take any comments on board and pass them onto our development & quality control team. We will also look into the amount of fill in the boxes and see if we can reduce it, however I am happy to say that these are completely biodegradable and you can even put them in the compost heap :) Hope this helps!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.