A special thank you to a certain employee at brimsdown BOC Gases store. I had an issue needed advice and equipment this guy was above helpful and brutally honest. Sold me exactly what I needed to com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me... Zobacz więcej
Reakcja na opinię
Absolutely shocking company, Took a dive cylinder back after renting for 3-4 years never having it refilled and in this time and every monthly dd paid. Rung and cancelled and colleague said nothing wa... Zobacz więcej
Hello there. I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment. Its the customer facing foot soldiers that make all the difference..and my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O BOC Gases
Napisane przez firmę
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreDane kontaktowe
Forge, 43 Church Street West, GU21 6HT, Woking, Zjednoczone Królestwo
- feedbackteam@boc.com
- www.boconline.co.uk
3,7
Średnia
566 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od BOC Gases
Morning Geoffrey, many thanks for taking the time to leave your feedback; your comments are appreciated.
Best Regards
BOC Customer Services
Colin From Pool , Redruth, Cornwall
Excellent Service always so so helpful and friendly , and always answers all my questions , nothing is to much trouble , goes above and beyond .
27 lipca 2025
Odpowiedź od BOC Gases
Good morning Miranda, many thanks for your feedback; it is good to hear you had such a positive experience. Your comments are much appreciated.
Best Regards
BOC Customer Services
When I went to the supplier they were…
When I went to the supplier they were always helpful and and quick
11 czerwca 2025
Odpowiedź od BOC Gases
Good morning,
many thanks for your feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
good service
28 lipca 2025
Odpowiedź od BOC Gases
Good morning Paul, thank you for your comments. Telling us of your positive experience is very much appreciated.
Best Regards
BOC Customer Services
Easy ordering online
Easy ordering online , quick delivery dates when ordering always deliver on time
13 sierpnia 2025
Odpowiedź od BOC Gases
Morning Julie, I'm happy to hear you had such a positive experience. Taking the time to leave your feedback is greatly appreciated.
Best Regards
BOC Customer Services
Smooth Delivery
8 sierpnia 2025
Odpowiedź od BOC Gases
Many thanks for your feedback Jim, your comments are greatly appreciated.
Best Regards
BOC Customer Services
lovely customer service and very…
lovely customer service and very helpful satff love it
13 sierpnia 2025
Odpowiedź od BOC Gases
Good afternoon,
many thanks for taking the time to leave feedback. I'm pleased to hear you had such a positive experience.
Best Regards
BOC Customer Services
Odpowiedź od BOC Gases
Good Morning John,
Thank you for your review. We appreciate the comment you left and are delighted you are happy with our service.
Kind regards,
Lisa.
BOC Customer Service Team.
Michelle was very helpful and ensured I…
Michelle was very helpful and ensured I got decent prices
Really easy to set up account
31 lipca 2025
Odpowiedź od BOC Gases
Good morning Lee,
Many thanks for your feedback. Your comments are appreciated and I am pleased to hear you had such a positive experience.
Kind Regards,
Lisa.
BOC Customer Service Team.
Always fast and reliable service
29 lipca 2025
Odpowiedź od BOC Gases
Good Morning Pauline,
Thank you for taking the time to leave a review. I am delighted your experience was a positive one.
Kind regards,
Lisa.
BOC Customer Service Team.
1st timer
As someone new to BOC I can say my experience was 1st class.
Mark in the Exeter depot was knowledgeable and helpful, a go to sort of guy. Many thanks.
2 sierpnia 2025
Odpowiedź od BOC Gases
Good morning Alan,
Lovely to hear you had such a positive experience. Your comments are greatly appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
To check helium is in stock before going which it has been the 3 times I’ve have been
Helpful staff
1 sierpnia 2025
Odpowiedź od BOC Gases
Good morning Anne, many thanks for taking the time to leave feedback. Your comments are appreciated and I'm pleased to hear you had a positive experience.
Best Regards
BOC Customer Services
Odpowiedź od BOC Gases
Good morning Adam, great to hear you had such a positive experience. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
Always friendly service from the Depot…
Always friendly service from the Depot in Leith Edinburgh, who are ready to give a hand at any time
4 sierpnia 2025
Odpowiedź od BOC Gases
Many thanks for your feedback Alan. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
The problem I had was a mix up when…
The problem I had was a mix up when setting up my account but it got sorted after a couple of phone calls but it is working ok now so I am happy with BOC GAS now .
11 kwietnia 2025
Odpowiedź od BOC Gases
Good afternoon Alan, I'm glad to hear the initial issue has been addressed and is working correctly. I appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
Same old hassle with accounts charging…
Problem sorted by customer service
1 sierpnia 2025
Opinia niezależna
Odpowiedź od BOC Gases
Good morning and thank you for taking the time to leave your feedback. I am sorry to hear the service experienced fell below the standards expected. I can see that your query has already been logged and is with our queries team for investigation and resolution
Best Regards
BOC Customer Services
Lee at the BOC brimsdown was excellent
Lee at the BOC brimsdown was excellent, made the whole experience very easy! Thanks Lee!
25 lipca 2025
Odpowiedź od BOC Gases
Good morning,
many thanks for leaving such positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
Odpowiedź od BOC Gases
Good afternoon Cameron, many thanks for your positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
First Order
After initial problems with login my overall experience was great and the individual I spoke with was very helpful and easy to deal with.
20 lipca 2025
Odpowiedź od BOC Gases
Good afternoon,
many thanks for taking the time to leave feedback. I'm pleased to hear your over all experience was a positive one after the initial issues had been resolved.
Best Regards
BOC Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.