bloomon UK Recenzje 

158
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Service was great and bouquets were really great but bloomon decided to increase their price to £43 per bouquet while sending a bellow average one. We figured out that at that price it would be cheape... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Flowers came a day too early. Wasn't impressed with the way they looked after unpacking - but they did recover quite well. Edit: Bloomon reached out to me with a very customer friendly response. I... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Ordered these as house warming for family member. Flowers arrived on day promised and looked fantastic but some only lasted 4 days and others looking tired after 6. Very disappointing as when I've bou... Zobacz więcej

Oceniono na 1 z 5

Beautiful bouquet, but…. Some broken flowers (again) and plant food was missing. No response from BloomOn till date after submitting an inquiry immediately. Flowers already starting to decay after j... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawa kwiatów
  2. Dostawca prezentów firmowych
  3. Sklep z suszonymi kwiatami
  4. Kwiaciarnia
  5. Projektant kwiatów
  6. Targ kwiatowy

Napisane przez firmę

From a playful bunch on the table to a statement piece in the hallway: ordering flowers at bloomon is always a good idea. Let yourself be surprised by our floral design. The most beautiful designs, filled with the very best flowers. We have a wide range of fresh and dried flowers to give as a gift. Have a unique bunch of flowers delivered to someone else or order a bunch for yourself. At bloomon you can have a single bunch of flowers delivered or take a flexible flower subscription. Our flower stylists design the most beautiful designs time and time again. What will your bouquet look like with a flower subscription? That's a surprise for until the doorbell rings! Together with our growers, we select the very best seasonal flowers. We save our flowers the usual auction and wholesale detour, so that you can enjoy fresh flowers for as long as possible, for up to 10 days. Flexible delivery: with our flower subscription you decide how often and when we deliver your flowers, you are not committed to anything. bloomon UK.

bloomon UK

Napisane przez firmę

Have flowers delivered with bloomon
Order flowers | Have the most beautiful flowers delivered or treat yourself to a flower subscription and decide for yourself how often you receive flowers.

Your bouquet always delivered for free by bloomon

Impress with floral design, free delivery.

Impress with floral design, free delivery.
Questions about your delivery or about your flowers? Our service team is happy to assist you.

Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(158)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Order was day delayed & broken vase

Order was day delayed. As we were not home that day I filled a complaint. Order still got delivered and put in the middle of the sun all day. After opening the vase was broken in pieces. Filed again a complaint. New delivery will be done tomorrow. Resolution was done kind and with speed.

17 sierpnia 2024
Opinia niezależna
Logo bloomon UK

Odpowiedź od bloomon UK

Hello Anke.

Thank you very much for your review.

I am pleased to hear that we were able to help you quickly and offer a suitable solution. I hope you will be very happy with your new flowers and vase.
We would like to apologise again for any inconvenience this may have caused you.

Have a great day!

Kind regards, 
bloomon
(sent via mail)

Oceniono na 5 z 5

Heel mooi boeket

Heel mooi boeket. Had het besteld voor moederdag en mama was superblij. Snelle levering, goed op de hoogte gehouden. Leuke discount gehad.

15 sierpnia 2024
Opinia niezależna
Oceniono na 2 z 5

Now not good value

Have been buying bloomon for two years. When we started we got a good selection of flowers but over the last 12 months we are getting less and less. Not what it used to be :(

1 sierpnia 2024
Opinia niezależna
Logo bloomon UK

Odpowiedź od bloomon UK

Hi Nick, 

Thank you very much for your review and your feedback. We greatly appreciate it.  

I'm very sorry to hear that you have not been happy with the flowers for some time. That's of course not how it should be! 

Although we make every effort to ensure that our bouquets remain beautiful in your vase for a minimum of ten days, as flowers are delicate natural items, things don't always go as planned.

If there are any flowers that you are unhappy with, please contact us. Your input is much appreciated as our floral team constantly monitors the quality of the flowers in our bouquets to make sure we only use the best and longest-lasting stems. This is the direct link to our contact form: https://www.bloomon.co.uk/help/delivery-and-quality.

Wam regards from bloomon

(sent via mail)

Oceniono na 5 z 5

Best flowers that last for weeks!

Always the most beautiful flowers. Different from all other flowers I have had. Very unusal and beautiful. They always email the week before to remind you your flowers are due, which makes it easy to change your delivery if you are going away. Best flowers ever and they last for weeks.

11 lipca 2024
Opinia niezależna
Oceniono na 3 z 5

The delivery was super fast and easy

The delivery was super fast and easy. My only complaint is that I ordered the peonies for an amount of 40.95 euros. The flowers looked nothing like the photo. 4 of the flowers were already completely in bloom. For this price I should have gotten way more flowers than what I got. I don't think I will ever order again.

10 maja 2024
Opinia niezależna
Logo bloomon UK

Odpowiedź od bloomon UK

Dear Sarah,

Thank you very much for review. I am very sorry to hear that our flower delivery did not look like the photo and that 4 of the peonies were already in bloom. That's of course not how it should be and I send my sincerely apologies.

You are very welcome to contact our customer service so we can help you find a solution. 

Kind regards, 
Bloomon

Oceniono na 1 z 5

I was on holiday

I was on holiday, ordered for valentine some flowers.
they didn't arrive !! Then we scheduled another day through messegener, for another adress, but you guys sended it to the same adress. The surprise and the day was not as planned and we even had to pay more for the valentines delivery.
You guys are trying your best to compensate, thank you for that. but the service wasn t good enough.

14 lutego 2024
Opinia niezależna
Logo bloomon UK

Odpowiedź od bloomon UK

Dear Wim,

Thank you very much for leaving your review. We are extremely sorry to hear that your experience with bloomon was not optimal, especially for such a special day as Valentine. Our sincere apologies for this experience.


We refunded the full bouquet and I can see that we sent a new order for February the 20th to a new address. I hope that bouquet arrived correctly. If there are any problems with this bouquet or if it didn't arrive, please reach out to us at service@bloomon.nl. Greetings on behalf of bloomon, Jeffrey
(sent via mail)

Oceniono na 1 z 5

Helaas waren er al bloemen kapot en…

Helaas waren er al bloemen kapot en minder geworden bij aankomst. Bloemen die het wel hebben overleeft hielden het geen week vol. Dit zijn wij niet gewend van bloomon maar is echt een teleurstelling

13 stycznia 2024
Opinia niezależna
Logo bloomon UK

Odpowiedź od bloomon UK

Hi Anouk, bedankt voor je feedback. 

Wat ontzettend vervelend om te horen dat er bloemen kapot bij je zijn aangekomen! Onze excuses voor het ongemak. Dat is uiteraard niet de kwaliteit die het boeket had moeten hebben. Graag bieden we je hier een oplossing voor aan. 

Zou je contact willen opnemen met service@bloomon.nl? Mijn collega zal je dan zo snel mogelijk verder helpen met je probleem. Voor nu nog een fijne dag toegewenst!
(sent via mail)

Oceniono na 2 z 5

Deliverypoor delivery service and customer service not on planned day

Delivery not on planned day!
Customer service not reachable on the phone to help and fix the issue; also no reactivity of customer service on what’s app

9 listopada 2023
Opinia niezależna
Logo bloomon UK

Odpowiedź od bloomon UK

Hi Eric, thanks for your feedback. I'm sorry to read that the delivery did not go as planned and you couldn't reach us, my apologies. You can reach us on 
020 3322 1989 or you could message us via Facebook: https://www.facebook.com/bloomonUK/. We would love to help you out. Greetings from bloomon
(sent via mail)

Oceniono na 4 z 5

Great bouquet at the right price

The ordering was easy and fun. The bouquet was fabulous. The price was right.
The only problem - it was late 😕 I ordered at 15:00 on Monday, for our anniversary on Tuesday. The flowers came around 17:00 on Wednesday 🤔

20 września 2023
Opinia niezależna
Oceniono na 3 z 5
Logo bloomon UK

Odpowiedź od bloomon UK

Dear Christine,

Thank you for your review.

We're very sorry to hear that you did not receive the flower food with your bouquet this month and that the flowers are not lasting as long as they should. That is of course not what we want and for this we send our apologies to you.

Please feel free to get in touch with us via our contact page so we can find a solution with you and make this a happier experience.

We hope to hear from you!

Best regards,
Agnes from bloomon

Oceniono na 3 z 5

Regular subscription customer

When my flowers first arrive I’m usually thrilled with the selections; far too often some dry up 3 / 4 day’s in, making it not value for money.

I’ll be considering whether to continue with my subscription.

Overall comments satisfactory, but improvement needed in shelf life so to speak!

24 lipca 2023
Logo bloomon UK

Odpowiedź od bloomon UK

Dear Sheri,

Thank you so much for your feedback.

I'm glad to hear that you like our designs, but I'm sorry that you've been experiencing issues with the vase life of some flowers. We try to guarantee that our bouquets look nice in your vase for at least 10 days, but because flowers are fragile, natural products things don't always go according to plan.

Please reach out to us if you are not satisfied with the quality of certain flowers. Our flower team is always keeping track of the quality of the flowers in our bouquets, to ensure we only include the best and most long-lasting stems - so your feedback really helps. You can contact us directly here: https://www.bloomon.co.uk/help/delivery-and-quality

We will always compensate you, if the bouquets are not of the quality that we promise.

Wam regards from bloomon

Oceniono na 5 z 5

They responded promptly to request…

They responded promptly to my request that the bouquet seemed a little sparse for size of vase they sell and I got a prompt response and bouquet seems more abundant since and have been very pleased with each delivery since

10 lipca 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej