Brilliant service from Blitz. Had to return some equipment for an exchange. The whole process was straight forward & Frank was really helpful. The returns procedure was prompt and efficient.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m changing my rating from one star to five. After posting my initial review, a very polite customer service staff member reached out and offered me a full refund or a replacement mouthguard. Thei... Zobacz więcej
Reakcja na opinię
I have been buying from Blitz for very many years and on every occasion they have delivered Super Quality very quickly. Unlike some Blitz is a company that actually gives great service every time
Ordered a practice wooden Shoto sword. On closer inspection I discovered a crack almost half way through the wood. However Blitz sent me a replacement straight away at no extra cost! Excellent respo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Blitz, the UK’s leading supplier of premium and approved martial arts equipment. Whether you’re new to a specific martial arts discipline or an experienced professional, we stock an extensive range of products from top brands at competitive prices.
Blitz - The UK's Leading Martial Arts Equipment Supplier
Napisane przez firmę
- Safe and Secure Shopping
- Continuously monitored by a leading international security specialist.
Fast and Free Next Day Delivery!
Get free UK Next Day Delivery on all orders over £150
Free UK next working day delivery applies to all orders placed before 12pm
Dane kontaktowe
Unit 3, Invicta Business Park, London Road, Wrotham, TN15 7RJ, Sevenoaks, Zjednoczone Królestwo
- 02083178280
- sales@blitzsport.com
- www.blitzsport.com
4,8
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service as always
Great service as always, great quality, can’t beat the price for good quality training equipment and delivery time was spot on. Perfect
18 maja 2026
Paid for next day delivery on a Sunday…
Paid for next day delivery on a Sunday morning, with a bank holiday monday the following day. Wasnt wxpecting it until tuesday because if this. Didn't arrive until Wednesday. Customer service were unhelpful. Just told me they're not open at the weekends and so wouldn't have sent it until Tuesday. If this is the case, next day delivery shouldn't be an option. The delivery method cost as much as the belt I ordered.
24 maja 2026
Odpowiedź od Blitz Martial Arts
Dear Jackie,
Thank you for your feedback.
I am sorry for the frustration you have experienced with your order.
However, I must stress that the delivery method shown on our website is not "next day delivery"; it is "next working day delivery". This wording is used specifically to make it clear that weekends and bank holidays are not counted as delivery days.
I do apologise that you were unhappy with the customer service you received but a human customer service agent responded to your message within six minutes, explained the situation, provided full tracking information, and offered to keep you personally updated.
While I do understand your concerns regarding the delivery charge, specialist companies like ours are naturally more expensive than larger retailers. That said, we offer the cheapest postage rates in the UK when compared to other martial arts suppliers—£1 cheaper than our major competitors while also providing a faster service.
I wish this had been a better experience for you. However, I do feel that a 2-star review is somewhat unfair given the circumstances.
Of course, if there are any issues with the item itself or its quality, please let us know and we will deal with them immediately.
Best regards,
Frank O'Hara
Customer Service Manager
The shin pads and foot protectors are…
The shin pads and foot protectors are great quality, and the delivery was prompt, with good communication. Thanks
23 maja 2026
Good items, fast delivery, but pricey
Bought some kendo equipment with them and was pleased of the quality and speed of sending the items. The only concern I have is the pricing, its a bit on the pricy side. Because I usually bought items of the like when I was in Japan. The price of the same brand and quality are wayy lower than how its priced with them. Considering the shipping and other fees still it should not cost that so much.
1 czerwca 2025
Odpowiedź od Blitz Martial Arts
Dear Zeke
I am glad to hear that the quality and speed of delivery was good.
I am sorry to hear that the pricing was more than you expect, while I do understand that it may be different from prices in Asia we do make sure our items are as competitive as possible in the UK.
Best Regards Frank O'Hara
Customer Service Manager
Very happy with there custom service
The delivery service DPD was late. however Blitz phoned me to apologise and refund my next day delivery fee. I much appreciated the phone call and chatting with their representative. The product i had ordered was as expected and I am happy with it. Overall I have no problem recommending Blitz good quality products and excellent customer service.
22 maja 2026
Odpowiedź od Blitz Martial Arts
Dear Jimmy
I am very sorry to hear that this order arrived late.
I have tracked this and can now see this has been delivered but this is still far too late.
I will now give you a call to discuss this further and get your postage charge refunded in full for the delay.
If there is anything else I can do let me know.
Best Regards Frank O'Hara
Customer Service Manager
Order wrong size but returned…
Order wrong size but returned successfully.good customer service.
11 maja 2026
I bought a Blitz Odachi heavyweight Gi
I bought a Blitz Odachi heavyweight Gi, incredible quality and super fast service, received with 24 hours, thanks guys much appreciated 👏🏼👏🏼
10 maja 2026
Julia Goodfellow
Once again. Julia Goodfellow came through and helped me with my product query! Give her a raise and a promotion. She is a Top Star Customer Service Executive!
21 maja 2026
Opinia niezależna
Great goods
I have placed 2 orders with this company and both came really fast. Lovely quality
3 kwietnia 2026
Excellent customer service!
Difficult to set up the account at first, but the staff were extremely helpful and assisted me with everything. The order process was fast and efficient, and I was really pleased with the quality of my items.
5 maja 2026
Ordered a practice wooden Shoto sword
Ordered a practice wooden Shoto sword. On closer inspection I discovered a crack almost half way through the wood. However Blitz sent me a replacement straight away at no extra cost!
Excellent response restored my confidence!
17 maja 2026
Odpowiedź od Blitz Martial Arts
Edit: Great to hear that we could help improve your experience.
If you ever need anything else just ask.
Dear Ewan
Thank you for your feedback
I am very sorry to hear that there was an issue with your Shoto, that is not the quality people expect from Blitz.
I can see my colleague Julia has been speaking to you and got this replaced and refunded your postage for the inconvenience.
I hope this has helped and I do apologise again for the delay, we are not perfect but we always try to resolve issues as quickly and painlessly as possible.
If you do feel this service has changed your view of us we would love to hear about it.
Best Regards Frank O'Hara
Customer Service Manager
Excellent customer service!
8 maja 2026
Quick delivery and friendly staff Julie…
Quick delivery and friendly staff Julie thanks again 👍
30 kwietnia 2026
Quick turnaround time
Quick turnaround time, clear invoicing, excellent quality products.
5 maja 2026
Easy communication and quick execution…
Easy communication and quick execution of order. Courier helpful and efficient
5 maja 2026
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