First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Zobacz więcej
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First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Zobacz więcej
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preparing for a DofE Silver expedition, been sold a tent, sleeping bag, and now rucksack all by Adam on 3 separate dates. Amazing service.
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I visited the Sheffied Moor store to buy some new walking boots. Mollie served me on the shoes and was knowledgable, friendly and patient whist I tried on a wide range of options. Based on Mollie’s a... Zobacz więcej
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Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Zobacz więcej
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Napisane przez firmę
69 The Moor Shopping Centre, S1 4PF, Sheffield, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Rio went above and beyond to help us today in the Sheffield store. She gave us lots of time and was very patient as we checked our cycle rack product that there were no bits missing, after it had been delivered by Evri quite badly damaged. Thank you for excellent service. Nothing was too much trouble for her. 😀

Odpowiedź od Blacks - Sheffield
I had such a lovely time at Blacks and it was with the worker called Mollie, she helped me answer all questions even if some of them was silly. She’s a polite lady and made my experience in the shop worth while.

Odpowiedź od Blacks - Sheffield
My experience was good, staff were friendly, Emily in particular was very helpful.

Odpowiedź od Blacks - Sheffield
Very nice service from Emily was amazing and very helpful

Odpowiedź od Blacks - Sheffield
visited Your Sheffield the more store on entering the store I was greeted by a lovely member of staff Emily I was enquiring about a cadac barbecue. Emily gave me all the information I needed to know and more she was very knowledgeable and helpful I ended up buying one . Emily also let me use a trolley to take it to my car which was Very much appreciated. Emily went above and beyond excellent customer service 🌟🌟🌟🌟🌟
The next day I returned back to the store and I purchased a smaller barbecue the member of staff that helped me again was very knowledgeable and helpful Rio 🌟🌟🌟🌟🌟 . Rio offered to help carry the barbecue round to the car for me which again I was very much appreciated. The staff at this store are extremely helpful very knowledgeable very friendly I will definitely be returning because of the customer service I have received.

Odpowiedź od Blacks - Sheffield
Such a lovely team! Thank you so much to Stevie, Maddie and Rio who were so helpful and kind. They helped my family choose a Tent and was able to give us all the information we need and tips as well. I recommended the shop to our friends and they all came and purchased at this store! Best customer service ever! Thank you so much and wishing you all the best!!!

Odpowiedź od Blacks - Sheffield
Absolutely fantastic customer service from Simon in the shoe department.
Incredibly knowledgeable about all the different brands and their foot profiles.
Amazing service.

Odpowiedź od Blacks - Sheffield
Came to pick up a tent Ribble 3 Eurohike tent and was very happy with my purchase, which was very nicely priced!
I was served by a lady called Emily who was absolutely fantastic, super friendly and brought a proper smile to my face!
10/10, keep it up Em!

Odpowiedź od Blacks - Sheffield
Fantastic service and help and advice from the Moor shop. I needed to update some of the camping equipment for our scout group and Adam was extremely knowledgeable and helped me find the right replacements. He really knows his stuff and is a credit to the store.

Odpowiedź od Blacks - Sheffield
Blacks Sheffield the moor .
Had a really great experience dealing with a staff member named Adam. Each time I have been into store he's been a great help . He helped me set up a osprey backpack that wasn't bought from the store due to not stocking the item . He is extremely knowledgeable and offers great advice on products.
You can tell he has a passion for camping and walking outside of his work environment. He is a credit to your chain of stores . Shame not all staff members in store share his attitude to serving customers.

Odpowiedź od Blacks - Sheffield
Fantastic service, the big lad with the beard has so much knowledge of the great outdoors.
Must be nice to know the best equipment for me needs and didn't try to rip me off with more experience items that I didn't need. Experienced staff is essential in a store like this and these guys have it in spades.
This is my go to store from now on .
Thank you for taking time to help and also for your friendly service.

Odpowiedź od Blacks - Sheffield
Pathetic customer service!! I was at sheffield city centre store today, and purchased three iteams, the person at check out was way too rude, making faces and ignoring my general questions.
Thank god they are closing this store. With the current attitude of staff they were not able sustain long. Me and my husband always had bad customer experience in this store.
Overall the store offer quite good deals esp on shoes

Odpowiedź od Blacks - Sheffield
Great stuff very friendly and. Very helpful

Odpowiedź od Blacks - Sheffield
Good selection of products and great prices,staff very helpful and friendly.

Odpowiedź od Blacks - Sheffield
What a fantastic customer service we received today in Blacks, The Moor, Sheffield from Emily. My son is going to Kenya on a planned trip and Emily went above and beyond with helping us with queries and expert advice on what we needed etc. nothing was too much trouble. All of the staff in store are equally great and we’ve only been twice but each time has been the experience has been the same - extremely helpful, offering suggestions and product info. All of them are assets to your company. Thanks so much!

Odpowiedź od Blacks - Sheffield
Both the staff members I delt with made transphobic comments to my face, loudly, in front of about a dozen customers. One with a look of disgust on their face, one with a smile.

Odpowiedź od Blacks - Sheffield
Adam helped my family for about half an hour. He brought us several different pairs of walking boots and gave practical advice, all with friendliness and good humour. Explained various options available. We came away with perfectly fitting boots that saved us quite a bit compared with other shops, including online. Clearly the staff get on and know what they are talking about! Says 'closing down', but seems to be a rebrand from Blacks to GoOutdoors. Thanks, Adam!

Odpowiedź od Blacks - Sheffield
Visited on Saturday 01/03. They have signs for a "closing down sale". But they have clearly inflated prices prior, to make items look discounted. A lot of their items can be purchased from GoOutdoors for less than their " sale" price. I noticed straight away by the ridiculous "was" prices on items I knew would never sell for that. Very dishonest pricing strategy, you won't be making a saving. Go to GoOutdoors or shop online instead.

Odpowiedź od Blacks - Sheffield
Spot on service, helpful and knew straight where to point me

Odpowiedź od Blacks - Sheffield
Emily Adam Rio were all amazing an made it a fun shop!

Odpowiedź od Blacks - Sheffield
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