Blacks - Salisbury Recenzje 

462
Wynik TrustScore: 4.5 na 5

4,7

17 New Canal, SP1 2AA Salisbury, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Very welcoming and helpful staff. Especially staff member Kate. But also her colleague whom I didn't get her name. Both an asset to this store/company.

Reakcja na opinię

Oceniono na 5 z 5

A well stocked store with a good range. Staff were proactive and friendly and worked well as a team. Kate was particularly patient with getting almost every size of shoe down for me!

Reakcja na opinię

Oceniono na 5 z 5

Purchased a pair of merrell walking shoes and brasher walking trousers. Abby was helpful with having to go upstairs to the stockroom to get several pairs in 2 sizes. Had visited with a friend at the w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was served by Mel on the morning of Tuesday 24 March 2026. Mel noticed that I was looking at walking boots and quickly came to assist me. She was very patient and knowledgeable. Having tried on many... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny
  5. Sklep dla biegaczy
  6. Sklep z butami

O Blacks - Salisbury

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 17 New Canal, SP1 2AA, Salisbury, Zjednoczone Królestwo

  • 01722 447476

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

462 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(462)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3204

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A big shout out to Alex of blacks…

A big shout out to Alex of blacks Salisbury who went above and beyond to help me source the correct replacement air tube for my Berghaus tent. Finally found the only one in the country in GoOutdoors in Stockport and is arranging for it to be transferred to the local store. Best customer service I’ve received anywhere for a very long time!

19 września 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Nothing was too much trouble

Nothing was too much trouble. I asked for some replacement shoe insoles, there was one set that matched in the main shop but my wife’s pair was not on display. The assistant went upstairs into the store for 5 minutes and found the right pair.

11 września 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Oceniono na 5 z 5

Great serviceYesterday I had the pleasure of being…

Yesterday I had the pleasure of being served by two delightful young shop assistants in Blacks in Salisbury (one I think was called Charlie/Charley ) and I was very impressed with their friendly and professional attitude.
I am very happy with the walking boots I’ve purchased and will recommend this shop to others.

30 sierpnia 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Oceniono na 5 z 5

Sales assistant named Katie was ace

Sales assistant named Katie was ace. Really helpful, friendly and chatty.

8 lipca 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Oceniono na 5 z 5

James is so knowledgeable!

James is so knowledgeable! It's always an education talking with him about the products I'm interested in buying. Shopping at Blacks is always a good experience.

16 kwietnia 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

First time for me to buy a backpack and…

First time for me to buy a backpack and I wasn't sure which size would be best for my requirements.Luckily for me Katie was there to help me choose the right one! I happily give her 5 stars for her attentiveness,friendliness and patience...thank you Katie!

10 kwietnia 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

I was dealt with in a very pleasant…

I was dealt with in a very pleasant manner by Kate who ensured that I was satisfied with my purchase. A bag was provided for my purchase making it easy to return to my car. Thank you.

27 marca 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Blacks Customer Care Team

Oceniono na 5 z 5

We visited Blacks in Salisbury…

We visited Blacks in Salisbury yesterday for the first time & were served by Katie, who was very friendly & helpful.

13 marca 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Oceniono na 1 z 5

Asked for advice on walking boots and…

Asked for advice on walking boots and the assistant had no information. The ones I picked up were not available in my size. She did not make any suggestions about alternatives or ordering. I left and ordered online from another retailer. This is what is killing shops. No service or trying on.

6 marca 2025
Opinia niezależna
Logo Blacks - Salisbury

Odpowiedź od Blacks - Salisbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Oceniono na 5 z 5

Called in to the Salisbury shop this…

Called in to the Salisbury shop this afternoon, was served by James who was very helpful and knowledgeable. He was also keen to get the younger members of staff involved in how to do things.

15 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

Found a pair of climbing shoes in-store today for a great price. Aside from this, I was especially impressed with the impeccable customer service of Tiegan, TJ and James who all went above and beyond to make my experience quick and easy. Will definitely be returning to this store again for all my outdoor needs.

31 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Good in store and web service.

Good in store and web service at competitive prices. Very helpful staff at Salisbury branch. Recently purchased scarpa boots at Salisbury and Berghaus jacket on line.

23 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Blacks salisbury . Excellent service

Went into blacks Salisbury today and was approached by JAMES T . He was very helpful the moment we walked in the door . Despite my late arrival there was still an amazing service and not the normal trying to push me out the door this guy deserves a payrise !! .
Will definitely return to this store many thanks to JAMES T .

18 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Blacks Salisbury

James was very helpful today in Blacks, he offered advice with walking boots for my daughter for her DofE.

18 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

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