Blacks - Bristol Recenzje 

1163
Wynik TrustScore: 5 na 5

5,0

71 The Horsefair, Broadmead, BS1 3JP Bristol, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.

Oceniono na 5 z 5

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny
  5. Sklep dla biegaczy
  6. Sklep z butami

O Blacks - Bristol

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 71 The Horsefair, Broadmead, BS1 3JP, Bristol, Zjednoczone Królestwo

  • 01172 448566

5,0

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(1163)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3351

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Jake was really helpful and very…

Jake was really helpful and very experienced. He helped us find the best deal and we were in and out with a bargain in no time.

25 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Oceniono na 5 z 5

I had to get some last minute boots for…

I had to get some last minute boots for a walking trip and had great service from James. Knowledgable, friendly and professional even while being very busy.

22 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Oceniono na 5 z 5

Blacks walking shoes review

Jake was incredibly helpful and lovely, he gave excellent advice on the shoe best suited for me, had great knowledge of the stock too. Really listened to why I would be needing them and gave great advice and tips based off of that. Friendly and chatty, I would definitely go here again as he was so helpful.

18 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Oceniono na 5 z 5

James is a legend

I went in to pick up festival gear yesterday just before closing time, feeling a bit bad about asking so many questions so late on a Monday. The service was absolutely excellent, James was a real gem helping me find all the stuff I needed and making a couple of recommendations. Big thanks to James for the smiles and the chat

19 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Friendly and helpful staff

Friendly and helpful staff. Was served by sue

16 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Oceniono na 5 z 5

An overall brilliant experience!

Josh gave me some very well needed expert advice on buying a pair of walking shoes for my summer hiking experience to Switzerland.

It was great to go into a shop and be advised on the footwear and socks that will serve my particular situation.

The rest of the team were very attentive, helpful polite and patient too.

Would highly recommend this sBlacks store if you live in Bristol or are close by!

15 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Amazing experience and advice

Both Josh and ollie were super helpful whilst i was looking for some new hiking shoes. Quickly came to a decision following their tips and advice. It just went so smooth and im so excited to start using my shoes. I really dont enjoy shoe shopping but this was the best experience i could have hoped for.

15 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Oceniono na 5 z 5

Very helpful good advice.

Sue, the assistant in the Bristol store, was very helpful indeed as well as knowledgeable about the walking boots I was looking at. I was able to spend time trying out the boots in the store and ended up making a purchase.

12 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

All good 👍

Jack was really great recommending walking shoes. Always had helpful staff here :)

10 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Oceniono na 5 z 5

Brilliant service

Excellent service from staff both times I went to the store. Special thanks to Josh who went the extra mile helping me with a return.

4 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Had a fantastic experience in store…

Had a fantastic experience in store with helpful and super knowledgeable staff especially Josh who was super helpful and said about things that weren't 100% needed from the DofE kit list. Would definitely recommend and would definitely come back in the future for any purchases. Thanks for a good experience.

3 maja 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Great customer service from James

Great customer service from James - helped me select the perfect walking shoes. Friendly without being overly in-your-face

29 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Oceniono na 5 z 5

Excellent service from James who gave…

Excellent service from James who gave me relevant advice on a raincoat and was friendly and polite

28 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Excellent assistance by clerk 003 on…

Excellent assistance by clerk 003 on april 15th. Friendly, efficient and expertly! Well done!

15 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Well customer service was polite and…

Well customer service was polite and chatty willing to help. Can't find any fault will defo go back to blacks when visiting bristol.

25 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Great customer service and advice…

Great customer service and advice shopping for a tent and outdoor clothes.

22 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Sue was very efficient and patient

Sue was very efficient and patient, providing me with a variety of shoes to try.

14 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

I went to the check the cost of boots…

I went to the check the cost of boots for my son DoE and we were helped by Sue. She was knowledgeable, friendly and very helpful.
She kindly asked if we had a DoE card to apply further discount.
Very happy customer and great service.

14 kwietnia 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Friendly and useful service

Friendly and useful service from Josh and James

31 marca 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Oceniono na 5 z 5

Brilliant experience

Brilliant experience, went it to try on some bags for backpacking, had a rough idea of what I wanted but needed a professional opinion. James was fab talked us through everything we needed to consider and made the decision much more straightforward. Came home with the perfect bag!

26 marca 2025
Opinia niezależna
Logo Blacks - Bristol

Odpowiedź od Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej