I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Zobacz więcej
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I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Zobacz więcej
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The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Zobacz więcej
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We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... Zobacz więcej
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5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Zobacz więcej
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Napisane przez firmę
8-9 North Street, BN1 1EB, Brighton, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tony at the Brighton branch was helpful and informative assisting me to buy some walking boots and trousers
I always buy my outdoor gear from Blacks and would recommend them highly

Odpowiedź od Blacks - Brighton
James was very helpful with our purchase of a Berghaus jacket. He went the extra mile for us and we were very impressed with his customer service. We are returning customers as we recently bought walking boots from the store and remembered his help from the first visit.

Odpowiedź od Blacks - Brighton
Purchased walking boots guided by Henry. Could not have been more patient, helpful and informed. First hand experience and knowledge counts for a lot. Will definately make Black's in Btighton my first stop for any related equipment

Odpowiedź od Blacks - Brighton
Tony was extremely helpful and patient whilst I made my choice and offered plenty of helpful advice

Odpowiedź od Blacks - Brighton
Thanks to Brighton Blacks and especially Henry for the excellent and honest help which guided me to the right purchase. Very nice to have real human professional advice rather than just online reviews to go by!

Odpowiedź od Blacks - Brighton
James was extremely helpful and knowledgeable - and great gear from blacks as usual

Odpowiedź od Blacks - Brighton
Looking for a specific pair of sunglasses Benn in store gave great impartial advice, checking stock levels & possible orders for alternatives. He spent a lot of time & was very helpful. I know where to go now for outdoor gear. Got the glasses at a good price too. Cheers Benn.

Odpowiedź od Blacks - Brighton
Excellent service from both staff on shift this morning, especially given the unexpected shortage of colleagues!

Odpowiedź od Blacks - Brighton
Great service and advice from Tony. Helped us make the right decision and get the footwear that works.

Odpowiedź od Blacks - Brighton
10/10 customer service from Jude- He was really lovely, helpful and ensured I found the best walking boots!!

Odpowiedź od Blacks - Brighton
James was very friendly and helpful when we were looking for a season 3 sleeping bag. We ended up ordering one in store and it was delivered to our home a couple of days later, as promised.

Odpowiedź od Blacks - Brighton
Excellent service and friendly staff. Huge thank you in particular to Ana who was terrific in helping me find the ideal walking shoes for my needs - so much great advice and I love the shoes. I will definitely be back :)

Odpowiedź od Blacks - Brighton
Harry was amazing and took our recent online purchase of a tent that was not suitable and refunded me after discussing why I was returning it. He said to have a look at the catalogue after I asked about online discounts I had been offered and said if I found a tent I liked he was happy to honour a discount so rather than all the research we were going to do that afternoon we found the last one of a discontinued range that was perfect and bought it in store and also a stove/gas/ice packs/kettle which were all at a good price and nice to them in store and not online so we lugged it all home on the bus. Thanks Harry and also Ben who helped at checkout when Harry had to take a call.

Odpowiedź od Blacks - Brighton
Amazing helpful manager advised us on all we needed for a world challenge trip - highly recommend. Had everything we needed and extremely knowledgeable. Thank you!

Odpowiedź od Blacks - Brighton
Harry was amazing helping us choose boots and a rut sack for my daughter. He gave us really good advice. Thanks Harry!

Odpowiedź od Blacks - Brighton
We bought walking shoes for my wife and I. Jack’s advice was spot on. He was relaxed and fun so much better than buying online

Odpowiedź od Blacks - Brighton
I took my 14 yr old daughter into Blacks today to get her fitted for a 65L rucksack and 30L rucksack for her expedition to Malaysia. Historically it’s been difficult to fit a rucksack to her petite frame which has resulted in a very sore back during all of her DofE expeditions…HOWEVER JOEL has put an end to back misery!! He spent such a long time selecting the right rucksack for her, not being satisfied until he got the absolute perfect fit!! He then proceeded to pack it full of weights in order to demonstrate how a well fitted rucksack can still feel comfortable even with substantially more weight than she has managed before. His help and advice did not stop there, as he supplied us with a wealth of handy tips that weren’t even on our kit list or advice guide! It was very evident that Joel not only loves the hiking/camping life but has enormous experience in the field and will be our ‘go to’ guy from here in!!! In fact, I wish I hadn’t already bought other things on line, like sleeping bags and ground mats, as I’m sure I would have chosen differently under Joel’s guidance!!

Odpowiedź od Blacks - Brighton
Eloise was absolutely brilliant at finding my daughter some great walking boots. She asked all the right questions and seemed to know exactly what would fit her feet. Very impressed and will be visiting again. Thank you!

Odpowiedź od Blacks - Brighton
Eloise was a great help! Helped me buy the right sleeping bag and mattress for camping.:)

Odpowiedź od Blacks - Brighton
Good experience - Harry and Henry were super helpful and knew their camping equipment well - thank you!

Odpowiedź od Blacks - Brighton
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