Very helpful with sizing walking boots for my daughter doing DofE. Let her try with socks before purchasing and told her we have 28 days to return if she wishes to try them around the house to get a p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Zobacz więcej
Reakcja na opinię
Ben was very helpful with choose out a pair of walking shoes. He was able to answer my questions to help choose the right shoes in my budget. Would recommend to anyone who doesn’t have a clue about wh... Zobacz więcej
Reakcja na opinię
We went to blacks for some DofE walking boots, and soraya was so useful! She told us what boots would suit me best, and was incredibly knowledgeable on boots and what would be the best for me! Thank y... Zobacz więcej
Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
- Sklep dla biegaczy
- Sklep z butami
O Blacks - Brighton
Napisane przez firmę
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
8-9 North Street, BN1 1EB, Brighton, Zjednoczone Królestwo
- 01273 964920
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ben was very helpful!
Ben was very helpful with choose out a pair of walking shoes. He was able to answer my questions to help choose the right shoes in my budget. Would recommend to anyone who doesn’t have a clue about what are the best shoes to buy!

Odpowiedź od Blacks - Brighton
Very helpful and knowledgeable advice…
Very helpful and knowledgeable advice from Jude, during my two visits for hiking shoes. Much better than trying to buy online.

Odpowiedź od Blacks - Brighton
5 star service from Jude
5 star service from Jude, who knows his product range, inside and out.
I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really appreciated.
I returned the following day where we had more time. I learnt a lot from his deep understanding.
One in a million positive attitude for life and everything he touches..
Remarkable!

Odpowiedź od Blacks - Brighton
Extremely friendly
Extremely friendly, knowledgeable and helpful staff. Jude was a legend.

Odpowiedź od Blacks - Brighton

Odpowiedź od Blacks - Brighton
Micheal was brilliant
Micheal was brilliant, went in with limited knowledge and he was very helpful at explaining and giving advice at what to bring and what not to bother with on my trips.
Will definitely be going again for any future Camping,Backpacking needs.

Odpowiedź od Blacks - Brighton
Great customer service and advice about…
Great customer service and advice about camping & hiking from Michael

Odpowiedź od Blacks - Brighton
Blacks is a wonderful place to shop
Blacks is a wonderful place to shop. For outdoor clothing in one place it's ideal .
I'm going to Spain for the Camino Pilgrimage walk in April and have got much of what I need from Blacks.

Odpowiedź od Blacks - Brighton
Expert help when buying a waterproof jacket
When I bought my waterproof jacket, there was simply too much choice and I have had bad experiences with spending a lot of money on jackets that do not live up to their claims! Jude was a fantastic member of staff who was knowledgeable and helpful. I’d highly recommend Blacks Brighton.

Odpowiedź od Blacks - Brighton
Formal Recognition of Exceptional Staff Performance at Blacks Brighton Store
I am writing to formally recognize and commend the outstanding performance of staff member Jude at the Blacks store in Brighton.
During my visit, I sought assistance regarding the Berghaus Men’s Stormcloud Waterproof Jacket. Jude provided a high standard of professional support, demonstrating extensive and accurate product knowledge, clear and effective communication, and a genuine commitment to ensuring my requirements were fully understood and met.
The level of service delivered by Jude is exemplary and aligns with the core values and reputation for quality that Blacks Outdoor Retail Limited maintains. Such dedication contributes significantly to positive customer experiences and strengthens the relationship between the brand and its patrons.
It is important to acknowledge excellence within retail teams, as individuals like Jude are instrumental in upholding the standards that define successful businesses. Blacks should be proud to have such a capable and committed member of staff representing the company.

Odpowiedź od Blacks - Brighton
Bought a rucksack
Bought a rucksack. Tony was very helpful and knowledgeable.

Odpowiedź od Blacks - Brighton
Great service
Great service - buying walking boots. Jude was knowledgeable and really helpful. I felt listened to and not pressured to buy a more expensive pair. Happy with the advice and with my choice in the end! Thanks Jude

Odpowiedź od Blacks - Brighton
Professional advice on a pair of good…
Professional advice on a pair of good walking shoes, not just some bored teenager repeating from a script.

Odpowiedź od Blacks - Brighton
I bought some walking shoes online but…
I bought some walking shoes online but they didn’t fit very well so I took them into the Brighton store for an exchange.
Must say that all the staff were friendly and helpful.
Compared to jd sports up the road where the staff couldn’t care less this is the place to go.
Well done

Odpowiedź od Blacks - Brighton
Excellent service from Jude
Excellent service from Jude, who helped with great advice.

Odpowiedź od Blacks - Brighton
New walking boots
Was looking for some new walking boots. The gents name fails me sorry.
He listened to the needs of what I required of walking boots and he explained the different brands that I chose. His advise and help definately help in the choice I made. Thank you 😊

Odpowiedź od Blacks - Brighton
Tony at the Brighton branch was helpful…
Tony at the Brighton branch was helpful and informative assisting me to buy some walking boots and trousers
I always buy my outdoor gear from Blacks and would recommend them highly

Odpowiedź od Blacks - Brighton
Thank you James
James was very helpful with our purchase of a Berghaus jacket. He went the extra mile for us and we were very impressed with his customer service. We are returning customers as we recently bought walking boots from the store and remembered his help from the first visit.

Odpowiedź od Blacks - Brighton
Great support and service
Purchased walking boots guided by Henry. Could not have been more patient, helpful and informed. First hand experience and knowledge counts for a lot. Will definately make Black's in Btighton my first stop for any related equipment

Odpowiedź od Blacks - Brighton
Superb Customer Service
Tony was extremely helpful and patient whilst I made my choice and offered plenty of helpful advice

Odpowiedź od Blacks - Brighton
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







