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Blacks - Bath Recenzje 

64
•
Wynik TrustScore: 5 na 5

4,8

Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
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Lokalizacja

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Abbeygate Street 7-8, BA1 1NP Bath, England, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Visited Bath store for a waterproof jacket and was advised by Guy on the various options available. Unfortunately the size we required in the jacket we chose was not available in store but we were a... Zobacz więcej

Oceniono na 5 z 5

We came in to get walking shoes for some upcoming gap year traveling. Eva was really helpful recommending what would work best for the trip - the terrain, location and weather. We really appreciated h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Peter who served me could not have been more helpful. I had to stand in the doorway as I had a very expensive bicycle which I had no means to lock up and needed to keep an eye on it. Peter graciously... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Nice clean tidy store, fantastic bargain on the Rab t-shirt, not sure if the store assistant was having a bad day , but didn't seem exactly enthusiastic, bordering on miserable.

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. również w kategorii:
  3. Sklep dla biegaczy
  4. Sklep turystyczny
  5. Sklep z butami
  6. Sklep z odzieżą aktywną
  7. Sklep z walizkami i torbami

O Blacks - Bath

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • Abbeygate Street 7-8, BA1 1NP, Bath, England, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

64 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(64)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3960

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Oceniono na 5 z 5

Helpful staff

Peter is very attentive and helps and very friendly. Happy shopping !
MVK.

30 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Great service from Guy

Great service from Guy. I purchased a pair of approach shoes.

14 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Oceniono na 5 z 5

Visited Bath store for a waterproof…

Visited Bath store for a waterproof jacket and was advised by Guy on the various options available.
Unfortunately the size we required in the jacket we chose was not available in store but we were able to order online and it will be delivered tomorrow.

27 września 2026
Opinia niezależna
Oceniono na 5 z 5

Pete was very helpful and…

Pete was very helpful and knowledgeable.
The store is well stocked and they have some very interesting promotions running.
Recommended!

26 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Peter was great and very patient while…

Peter was great and very patient while we made up our minds

19 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

All staff very polite and helpful

All staff very polite and helpful. In particular Guy upstairs helped me choose the shoes I needed.

22 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Buying a new camp jacket at Blacks in Bath.

Peter who served me could not have been more helpful. I had to stand in the doorway as I had a very expensive bicycle which I had no means to lock up and needed to keep an eye on it. Peter graciously got me the jacket I was interested in and brought it to me where I tried it on after trying on two different sizes I made my choice and again Peter helped me pack the jacket into it's stuff sack and then into a dry bag which I purchased so I could put it in my pannier for the journey home. Peter also answered any questions I had having good product knowledge. At no point was Peter pushy just helpful. I was very happy with the entire experience. This was in the Bath branch of Blacks. I can whole heartedly recommend this store.

20 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Very helpful

Came in looking for walking shoes for a school expedition. Peter was super-helpful, taking account of feedback, price point and seemingly not phased by a fairly uncommunicative teenager!

19 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Oceniono na 5 z 5

Was helped to buy a raincoat by Guy

Was helped to buy a raincoat by Guy. Very knowledgable and helpful. Great service

10 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Oceniono na 5 z 5

We came in to get walking shoes for…

We came in to get walking shoes for some upcoming gap year traveling. Eva was really helpful recommending what would work best for the trip - the terrain, location and weather. We really appreciated her help.😁

16 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Oceniono na 5 z 5

Guy was very helpful and informative

Guy was very helpful and informative. He pointed out special offers in store and explained how to use the product I was buying.

15 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Great help in selecting walking boots

Great help in selecting walking boots. Knowledgeable assistant.
Thanks

14 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Wow what a team although one short on…

Wow what a team although one short on this Sunday we had super help from Gary and colleague with so much information and friendly service we spent £400 on boots because of the service we received

13 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Blacks Customer Care Team

Oceniono na 5 z 5

I was impressed not only by the…

I was impressed not only by the customer service but also the range of products available. Blacks are highly recommended.

12 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Blacks Customer Care Team

Oceniono na 5 z 5

Guy’s attitude

Guy who served me was very knowledgeable about gr kind of boots best for field walking and was very pleasant.

11 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

I needed some insoles for my walking…

I needed some insoles for my walking boots. The staff were very friendly and helpful, managed to select and fit them really quickly. Very pleased with the service

9 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Oceniono na 5 z 5

Excellent and easy shopping experience…

Excellent and easy shopping experience to buy a new pair of trousers… Pete was super helpful. I got what I was looking for. Thank you

5 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Eva was beyond helpful

Eva was beyond helpful. Assisted me with a choice of walking shoes. Great help and great shoes

4 września 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Oceniono na 5 z 5

Good experience at the Bath store.

Helped by Gary at the Bath store, who was knowledgeable and very approachable.
Good range of products, good prices and helpful staff.

30 sierpnia 2026
Opinia niezależna
Logo Blacks - Bath

Odpowiedź od Blacks - Bath

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Doświadczenie Trustpilot

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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