Bikesdirect365 Recenzje 

237
Wynik TrustScore: 2.5 na 5

2,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Please can someone contact me from this company. I bought a Kingston vintage bike from yourselves last April and am unable to use it due to the clasp that holds the back guard up from the wheel has br... Zobacz więcej

Oceniono na 1 z 5

I bought a product from Halfords online, but it turned out to come from Bikesdirect. Halfords refuse to accept returns and Bikesdirect state that they must agree to accepting a return before it can b... Zobacz więcej

Oceniono na 2 z 5

The scooter was sent to my work address. I wasn't there to receive it. Instead a receptionist took it on my behalf. Unfortunately the box was badly damaged which is less than ideal as it's an Xmas pr... Zobacz więcej

Oceniono na 4 z 5

Everything was OK (bike, delivery time...) but the website gave some problems in the purchase process, declining my credit cards several times. During somedays, all the charges of my declined operatio... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy

Informacje przekazane przez różne źródła zewnętrzne

We are a family owned UK business set up to promote cycling by providing a high level of customer service and products that are fit for purpose and with added features and benefits. We hope that by helping you buy the right bike you will enjoy cycling and continue to cycle.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

237 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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2,5

Wszystkie recenzje

(237)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Great value for money from a reputable on-line dealer

Bought a Mizani Aero, Sports Road Bike for my son's birthday. He is absolutely "over the moon" with his gift. He says the quality and super delivery of the product is outstanding. Would recommend bikesdirect365 to friends and colleagues

16 kwietnia 2012
Opinia niezależna
Oceniono na 5 z 5

Fast, Reliable and Friendly, could not have had better service, Cheers Paul !!

On Monday evening I asked my wife if she would like a new bicycle, we chose the one she wanted on Bikesdirect365's web site and ordered it at about 9.30pm. On wednesday morning at about 9.30am there was a knock at the door and there was our new bike. Great service! :)
But there was a problem, the packaging was opened and the bike hanging out of the box, so I sent it straight back, Huge disappiontment.:(
I phoned bikesdirect365 there and then and spoke to a guy called Paul and explained what had occured, he was great, he told me that I had done the right thing, apologised profusely and promised to send out a new bike, well I thought thats next weeek at the earliest then. But I was wrong the very next morning there was a new bike on my door step. :)
Bloody marvelous service !!
And the bikes not bad either, wife loves it.
Thanks very much for all your help Bikesdirect365 and espcially the guy called Paul.

3 kwietnia 2012
Opinia niezależna
Oceniono na 5 z 5

Amazing service and the best price on the web.

I ordered two bikes from bikesdirect365 after doing some research and finding them to be the cheapest online for the make and model I was after.
I placed my order online at around 11.00hrs on Thursday and the bikes arrived on my doorstep at 12.00hrs the following day. They were well packaged and exactly what I'd ordered.
Well done bikesdirect365 many other businesses could learn a lot from you. Thank you.

24 marca 2012
Opinia niezależna
Oceniono na 5 z 5

very impressive bike for the price

I ordered a mizani summit ht for xmas and for the price what a bike....it has ez quickfire gears chuncky ofroad tyres alloy brake levers slick seat but only basic suspensoin wich is fair enough i am upgrading the suspensoin but other than that the bike is a complete bargain and will buy a mizani bike in the future never been happier about a bike like this before its very lightweight and i am extremly ipressed i take it to cannock chase and it copes just fine on follow the dog so not bad i havent had anything break on the bike apart from the pads are starting to wear down due to heavy braking but other than that it is amazing cant wait to see the future bikes mizani createsand will happily buy from theese guys in the future.

21 marca 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent Product and great Customer Service

I recently bought a bike and a pair of gloves from this company. The bike arrived very promptly, and was an excellent product - very good value and build quality, although it was not a brand I had ever come across before (Indigo). Unfortunately the gloves which were sent separately via Royal Mail never arrived. I contacted the company and found them extremely helpful, with a quick response and a replacement pair of gloves sent out recorded delivery.

21 marca 2012
Opinia niezależna
Oceniono na 5 z 5

Amazing company.

I would not hesitate to use this company again or recommend them to a friend. They are so helpfull in everyway. They have their customer service down to a T and really know how to look after their customers. I sent them an email and with in an hour I had a reply-where normally with companies you get a reply once the item has arrived and it doesn't matter anymore. The bike arrived the next day in perfect condition, wll packed and easy to put together.

Look forward to buying more things from bikesdirect365.com after payday.

20 marca 2012
Opinia niezależna
Oceniono na 4 z 5

Quick delivery but bike had a few niggles....

I purchased a Mizani Sunset ht 26" ladies bike in the gun metal and pink.
The delivery was great and arrived promptly...when I asked the company a few questions via to email prior to purchasing they responded within hours and were helpful. Now on to the bike......
I wanted a bike for my wife that was as light weight as possible to make it a little easier when she rides off road with me and as high spec for a budget of £100.
She's a beginner and had a steel frame full suss prior to this which she hardly shifted so we needed something light weight.
Ill start with the good points:
The bike is super light weight possibly matching my Giant Talon 2 which is at least 4-5 x the price of this bike, its comfortable and has excellent components for £100.
The v brakes are sharp and the bike has extra wide handles for stability. I could not find a bike of this spec even second hand for less than £150.
The bad:
The bike is meant to be 90% built when it arrives...I kitted the bike up according to instruction which is simple, however on the first test up and down my road the derailleur was catching the spokes of the back wheel which could do some serious damage if not sorted (this should already be set up)
The tools provided didn't fit the bike so I had to use my own on basic set up.
The gears wouldn't shift up or down correctly and it couldn't be tuned at all so I decided to take it to my local bike shop, they had the bike for 2 hours and had to completely re-fit/set the gears and they told me the back wheel was not fitted correctly.
They charged me to do this but for my wife's safety I am glad I did it but this isn't good and certainly not 90% complete on arrival.

We are going on a ride tomorrow to take it out to see how it goes on a canal so im hoping it will be just what she needs for the future.
In conclusion for the money you wont get better than the spec on this bike....but I recommend that you get it checked out for safety purposes prior to riding.
I have given the bike 4 stars simply because for the money the spec is great for a basic rider however as I had to pay more to make the bike safe and ride-able...ive knocked a star off.

17 marca 2012
Opinia niezależna
Logo Bikesdirect365

Odpowiedź od Bikesdirect365

Our bikes may need some minor adjustment to the brakes and gears but 98% of our bikes dont need any at all. From the information above it sounds like the rear derailleur may of been damaged during shipping. Normally if the derailleur is catching the spokes this due to a bent rear drop out caused by the box taking a bash during shipping. If we had been notified we could of exchanged the bike or sent replacement parts.

Oceniono na 5 z 5

Slick service and perfect product

The bike I bought from Bikesdirect 365 was despatched quickly, excellently packaged so there was no damage to the bike and is a good quality bike for my 10 year old at a great price. Only slight problem was there was no assembly instructions - although there were detailed instructions for adjusting gears etc.

14 marca 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent

Would recommend this company without hesitation. Ordered bike on Sunday afternoon arrived Tuesday, well packed and good instructions. For the price this bike is well made. Yet to give it a good long run but don't expect any problems.

14 marca 2012
Opinia niezależna
Oceniono na 4 z 5

Good overall, assembly info. not so brilliant

Delivery: excellent; arrived very quickly after ordering.
Assembly: not so good. The instructions were very unclear and certainly anyone who hasn't worked on a bike before would have a hard time working them out. Also the tools supplied were inadeqaute. Not providing a screwdriver is perhaps excusable as most people probably have one, but not suppling an allen key the correct size for the brakes, is not. Many people will not have one and given the importance of the parts which require a small allen key to adjust this is a major oversight. Also the metal of some of the bolts is very soft; it's very easy to ruin the head.
Riding: Good, once you get the gears sorted it's a smooth ride. Front brake is a bit juddery though.

10 marca 2012
Opinia niezależna
Oceniono na 4 z 5

Good service, slight hitch on delivery

Bikesdirect365 are a great company - very helpful at every stage, including assembly. There was just a hiccup with the delivery when I waited at home all day for Yodel to arrive, but apparently they didn't think to ring the doorbell and check if anyone was in, so the delivery was delayed by about 5 days until I could be at home during the day again.

9 marca 2012
Opinia niezależna
Oceniono na 5 z 5

Top Marks!!!

Fab service from the off.. Ordered two bikes, arrived in perfect condition.. Service, Advise and pricing are all great, I'd use them again in an instant!! Two very happy children and a bank account to match..

Brilliant!! Thanks again....

2 marca 2012
Opinia niezależna
Oceniono na 5 z 5

5 stars

Fantastic. Great product, excellent customer service and communication. Would definately use again and recommned.

Thank you

2 marca 2012
Opinia niezależna

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