I had an excellent support experience with Mukund Narayan Choudhary. He was patient, professional, and guided me through the entire process of resolving my hosting issue. He coordinated with the Abuse... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Problem with Bigrock is, they have server on IP range 66.116.XX.XXX and this is the worst ip if your server is with them, this is down or has degraded performance issue every week (i must say every... Zobacz więcej
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Great products and excellent service. I recently had an issue with my website, and Ashwini Wakkar from customer support resolved it quickly and professionally. Even better, he patiently fixed the same... Zobacz więcej
Reakcja na opinię
excellent , outstanding , fast what else we need when we have problem and if we get solutions fast thanks a lot Aishwarya S ......u r amazing ...u make our life very easy when we are in trouble an... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Dane kontaktowe
Old Nagardas Road, 400047, Mumbai, Stany Zjednoczone
- www.bigrock.in
4,0
Dobra
390 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thanks Ranjeeta
Ranjeeta helped me resolve the issue with a lot of patience. She directed me with details in order to do so. Thanks to Ranjeeta and your team.
15 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Sandhya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
ranjeeta i called 3domain activation…
ranjeeta i called 3domain activation link it resolved working fine thank you
15 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
I had a great experience with BigRock’s…
I had a great experience with BigRock’s customer support. The support team was quick to respond, patient, and very knowledgeable. They clearly understood my issue and provided an effective solution without unnecessary delays.
What I really appreciated was their polite communication and step-by-step guidance, which made the process smooth and stress-free. Overall, BigRock’s support service is reliable and professional. I’m satisfied with their assistance and would recommend BigRock to others looking for dependable hosting and domain services.
14 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Sincerity of the support analyst Mukund…
Sincerity of the support analyst Mukund Naraya Choudhary to resolve my query.
12 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Mahendra,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Helped to provide the steps to reset…
Helped to provide the steps to reset the password, very prompt service by Samantha F.
11 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Sakshi R was very helpful and she has…
Sakshi R was very helpful and she has answered all my question patiently.
10 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Varun,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Good and very helpful
Good and very helpful. Ranjeeta and Suma were very helpful
8 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Avinash,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Thanks for solving multiple issues on…
Thanks for solving multiple issues on time Mukund Narayan Choudhary really appriciate your help.
8 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Abhishek,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
patient, Calm, and Effective Problem Solver
Mukund Narayan Choudhary shows great patience and solves issues gently and confidently.
8 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Riya,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Hosting our website
Ranjeeta, Helped us to host our website and helped with the ssl.
8 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Nithesh was very helpful and…
Nithesh was very helpful and knowledgable
8 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Mr perfect
Mr. Roshan is a very knowledgeable executive he is having such a great knowledge in supporting and handling the technical issues.
Thank-you team Bigrock for appointing such a grate personalities with you to assist us .
7 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Hey @BigRock
Hey @BigRock, how long does "10 minutes" last in your world? Because I’ve been waiting months for a callback. No solution for my hosting issues and no refund provided. This is unacceptable. 🛑
#Hosting #BigRockIndia #CustomerExperience
7 stycznia 2025
Opinia niezależna
Odpowiedź od BigRock
Hi Ram,
We’re truly sorry for the inconvenience and frustration this has caused, and we understand how disappointing this experience must be. This is certainly not the level of service we aim to provide.
We’d like the opportunity to review your concern in detail and work toward a resolution. Please share your Customer ID, domain name, and any relevant case or ticket ID with us at grievance-officer@bigrock.com, and our team will prioritize the review of your case.
Thank you for bringing this to our attention. We appreciate your patience and hope to assist you further.
Kind Regards,
Sambrin O.
Online Experience Specialist
Odpowiedź od BigRock
Hi Sasikumar,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of BigRock.
Regards,
Sambrin O.
Online Experience Specialist
good support given by nithesh
5 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Manan,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Sambrin O.
Online Experience Specialist
BigRock Support
Nithesh Kumar, (BigRock Support Team) helped me to resolved my issue.
5 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Sambrin O.
Online Experience Specialist
It's a greate experience
It's a greate experience. With mitesh kumar
3 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Preyansh,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Nithesh was very helpful and resolved the issue in a few minutes
Nithesh was very helpful and resolved my issues in a few minutes. He was very knowledgeable.
2 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Ashish,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Great Nithesh
2 stycznia 2026
Opinia niezależna
Odpowiedź od BigRock
Hello Radhakrishna,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Bigrock.
Regards,
Bern O.
Online Experience Specialist
Bigrock is very third class service…
Bigrock is very third class service provider in India.and technical team is unprofessional. I m facing my issue last two days but not solve till date ..
BigRock’s customer support is extremely poor. They take a long time to respond, and when they finally do, the answers are not helpful at all. Instead of solving the issue, they provide generic replies that don’t resolve the problem. This is a very frustrating experience and not worth the hassle.
My case id -52282006
26 grudnia 2025
Opinia niezależna
Odpowiedź od BigRock
Hello Customer,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered with our service. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly provide us your customer ID, domain, and any relevant case number. This will allow us to investigate the matter more thoroughly and provide you with the support you deserve. We hope to have the opportunity to make things right.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.