It's how customer service should be! Was a pleasure dealing with the team at BGE, had a query about shipping dates that was dealt with swiftly. Also I had a warranty issue and they made sure a replac... Zobacz więcej

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Zobacz, co mówią recenzenci
If only every interaction with a company could be like this. Sal and Alex visited me today to service my Egg. They kept me updated on arrival time from the outset and were extremely professional, comp... Zobacz więcej
I brought a brisket slicer for my husbands birthday costing £40. Delivery was £10 but free for spending over £50, so I added some hot sauce to my order. Delivery was quick and items were packaged well... Zobacz więcej
I had fantastic support from the BGE Team to arrange a surprise present for a special birthday. As we are reasonably local I could arrange collection and everything was ready with my order being hel... Zobacz więcej
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Informacje dotyczące firmy
Informacje o Big Green Egg UK
Napisane przez firmę
THE ORIGINAL.
THE BEST.
SINCE 1974.
SHARING EXPERIENCES FOR 50 YEARS.
Big Green Egg is more than 50 years old, and it’s our expectation that the EGGs we sell today will still be turning out flavour-packed food in 50 years’ time. The materials we use are premium quality, including NASA-grade ceramics. The engineering is second to none. That’s why we have the confidence to offer a lifetime warranty, and it’s why we hold such store in our customer service. Rather than a one-time purchase, we want our customers to think of their EGG as an investment – one that will keep paying them back in fantastic food and unforgettable experiences for decades to come.
Lifetime Warranty
A lifetime with the EGG

Dane kontaktowe
Zjednoczone Królestwo
- 01962 793800
- info@biggreenegg.co.uk
- www.biggreenegg.co.uk
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and accurate
Absolutely loving using my EGG
Absolutely loving using my EGG. And a great company. Service is fantastic
It's how customer service should be!
It's how customer service should be!
Was a pleasure dealing with the team at BGE, had a query about shipping dates that was dealt with swiftly. Also I had a warranty issue and they made sure a replacement part was shipped at the same time as my order. Absolutely flawless, well done!
Fantastic service and very happy with…
Fantastic service and very happy with the ordering, the delivery and the packaging. Would highly recommended the entire experience.
If only every interaction with a…
If only every interaction with a company could be like this. Sal and Alex visited me today to service my Egg. They kept me updated on arrival time from the outset and were extremely professional, competent and very helpful. They went out of their way to assist me with obtaining a warranty repair for my Egg also which they organised with the company there and then. The other Alfresco Concepts staff have been equally as good and I would not hesitate to recommend them as your Egg supplier and maintenance team.
Free postage recommendation
I brought a brisket slicer for my husbands birthday costing £40. Delivery was £10 but free for spending over £50, so I added some hot sauce to my order. Delivery was quick and items were packaged well.
Great product
Great product. Great service. White glove team obviously love their job and explained everything to me with contagious enthusiasm.
I’ve just bought a Large Green Egg and…
I’ve just bought a Large Green Egg and I’ve purchased a few accessories from the guys at BGE. From order to delivery it’s been great. My first three cooks have gone really well and I can’t wait for some better weather to try lots more recipes.
My son-in-law a a BGE and we’ve cooked our Christmas turkey on for the last four years - it’s been fantastic!!
Not that I have my own I’m looking to do so much more and I know that the guys at BGE will help me on the way. Thanks for all your help and your great service it really does make a big difference!
The BGE is a very different and…
The BGE is a very different and interesting way of cooking lots of different foods. Flavours are excellent. Need to follow the start up instructions, but once you are familiar very straightforward.
Ordering from BGE for accessories quick and easy.
From ordering to delivery the service…
From ordering to delivery the service was excellent. Quick and satisfactory answers to my queries and a timely and friendly delivery service with the driver going "the extra few yards" to make my life much easier.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
One box had been damaged and bag of…
One box had been damaged and bag of charcoal torn open inside box. Complete mess,box had just been taped up to keep charcoal in.

Odpowiedź od Big Green Egg UK
Always great service
Always great service, easy to use and kept updated throughout until delivery.
Egg is now 10 years old
Egg is now 10 years old. Still looks like new and any replacement parts are of good quality.
Very knowledgeable about their products…
Very knowledgeable about their products and they were very happy to spend time to explain and resolve my inexperience with the GreenEgg
Quality BBQ built to last
After seversl other brands conceded to purchase the EGG over quality, accesories, and robustness that has given very good service over the years that has paid back the cost in controlled cooking for a basic cook in bucket loads all year round.
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