Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

So I was in need of a carry-on suitcase right? Well with me being me, I decided to take the most challenging route possible. When I discovered of Pokémon themed suitcase that was available only in... Zobacz więcej

Oceniono na 5 z 5

Votre service m'est très utile, car il me permet de continuer à acheter les articles dont j'ai besoin pendant mes déplacements professionnels. Il m'arrive de voyager longtemps et j'apprécie que vous p... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Tried to ship 4 bottles of wine from France to UK - parcel from grower refused by BetweenBox because hidden away at number 20 in their list of prohibited items on their FAQs is ... alcohol - 70 euros... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

It took three working days for BetweenBox to process my package after it arrived at their warehouse. I wish it could be quicker. Their shipping options are decent. I was able to get a mounted archer... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przesyłki kurierskie

Napisane przez firmę

Reshipping company from France & Europe, Personal Shopper, Parcel Forwarding & Consilidation Service.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

407 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Awesome

Awesome! Super reliable and comes through every time! Will continue using as long as this level of service continues! Thanks!

12 kwietnia 2022
Oceniono na 5 z 5

Great service

Great and fast service! Their site was giving me an error when trying to pay but I contacted them on WhatsApp and they responded very quickly to my issue to provide a workaround. Will use again!

12 kwietnia 2022
Oceniono na 5 z 5

Great service, bad up-front price information.

Great packaging, quick correspondence and fast delivery. You get what you pay for. The only problem is the information about what it actually costs. Required insurance, fees etc add up to much more than what the price estimations on the webpage tell you. If just that information would be added, this would be a perfect service.

21 marca 2022
Oceniono na 5 z 5

5/5 ⭐️

I was a tad confusing and they worked everything out even with a seller not sending my second item. The item I did get came in a week! It was repackaged so nicely! Thanks a bunch!! Will recommend!

~ Nyann

2 marca 2022
Oceniono na 2 z 5

I'm at a loss for what I've received.

I had purchased a display figure (which are extremely delicate) so I opted for protective shipping to insure that my item arrived to me safely. Instead, I received a badly damaged, broken and lazily packed item that left me heartbroken. I don't understand how things got this bad. The shipping box itself is in decent condition, but the figure's box was caved in and the plastic mold was absolutely torn and in pieces. Due to this, the arms of my figure had broken off and I've had to repair it myself with glue.

I can understand the possibility of it not being your fault, that due to the manufacturer's poor plastic mold and lack of safety precautions, it's was more susceptible to break. However, what I don't understand is if the figure arrived like this to your warehouse and you aren't responsible for the damages, WHY didn't you communicate this with me that it was damaged??? You took it out of its box and took a picture, sure, but it wasn't the best of quality to identify any faults on my end. The bubble wrapping was weak and most of the air cushions were deflated. I'm so disappointed and it's a shame because the customer service communication and process itself was quite adequate. In fear of having future purchases arrive at my doorstep in pieces, I won't be using this service again. I'm simply unwilling to take that risk.

16 lutego 2022
Logo BetweenBox

Odpowiedź od BetweenBox

We are sorry to hear that.
We have already told you that we received your item and then we took care of preparing and packing it. Your parcel was well packaged and well protected. It left our warehouse and was handed to the carrier in perfect condition. We cannot unfortunately guarantee how the package was carried and how it was processed through customs.

In any case, we understand your anger and remain available to answer your questions at any time.
Thank you for your understanding,
Betweenbox Team,

Oceniono na 5 z 5

Flawless, once again

Had my largest shipment with them so far consisting of a multi-package consolidation. The items were packaged very well, transit time was fast and the items arrived in perfect condition. Can't ask for much more than that

8 lutego 2022
Oceniono na 5 z 5

Reliable, Quick Turn around, Reasonably priced, Friendly

I had a very pleasant experience with their parcel forwarding services. Very Straight forward and simple to use platform, EXTREMELY reliable to receive consolidate and offer various options for shipping your parcels from lowest cost to highest and dependable courier choice. Always available to take your calls and explain specially if you are a first timer like me this is a very important aspect for parcel forwarding service that you do not know them well.

Will do business again for sure and thanks for great service.

24 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

BetweenBox is the service to choose. Period.

BetweenBox is the service to choose if/when one needs to get help redirecting shipments from France. They are súper communicative, thorough, and courteous. From a few online reviews, I made my decision, and now I’m a believer. Had an “only deliver in the EU” situation and they took care of everything to ensure my receipt in the USA. Recommended.

19 stycznia 2022
Oceniono na 5 z 5

Thank you

Thank you, my item arrived fast and with no extra charges.

I took the chance with trying this new company, sent 2 items to them worth 1500€ that I bought on ebay France.

My trust paid off, my items are here and I'm so happy. Will use this company again for all my European purchases.

I'm from the uk

19 stycznia 2022

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej