Bestcarfinder Recenzje 

264
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This is the second time I have used Best Car Finder . I was so pleased with the time and care my advisor had given me. Explaining the process, working hard to find a good deal to match my requirements... Zobacz więcej

Oceniono na 5 z 5

Fantastic service from Sarah and the team!Once again, a great service by Best Car Finder. I dealt with Sarah and she is amazing! She was always there to help, making the whole process incredibly smoot... Zobacz więcej

Oceniono na 5 z 5

Brilliant service from first contact to delivery. Dealt with Adam and he’s been a great help. Replies to emails really promptly, answers all queries put his way and delivered on everything he said... Zobacz więcej

Oceniono na 4 z 5

Ordered a Yaris Cross in June 2022 from BCF based on reviews. Almost 12 months on and still no word on delivery. Initially told that COVID had upset the supply chain but is that really still the case... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi leasingowe
  2. Salon samochodowy
  3. Finansowanie samochodów
  4. Leasing samochodów
  5. Fundusze inwestycyjne
  6. Dealer pojazdów mechanicznych

Napisane przez firmę

Established in 1997 as Alliance Asset Management, BestCarFinder is a leading provider of bespoke vehicle solutions and business services, working with fleets from 1 to 10,000. Independently owned, AAM Group has forged lasting relationships with every major vehicle manufacturer, leasing company, asset finance provider and vehicle rental company. Being part of AAM Group gives BestCarFinder greater buying power and in return allows us to offer bigger discounts to our customers. We're renowned for offering fantastic cheap car leasing offers all over the UK.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

264 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(264)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly Recommend

Adam was very friendly and helpful, the process of leasing a vehicle was made very simple and easy to do. Would highly recommend!

14 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Adam from BCF made this whole process…

Adam from BCF made this whole process quick and easy for me. He found me a really good deal on Audi A3. I’ll definitely be recommending him to friends and family looking for lease deals. Thank you Adam!

1 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Lease van from Bestcarfinder

I have found Bestcarfinder provide excellent customer service and could not be more helpful. We needed a van at short notice and they were able to supply the vehicle required at a very reasonable cost.

26 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Just Great.

Quick, helpful and easy to deal with. Great deal and customer service from Kevin Ward, Account Manager exceptional.

24 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Smooth Leasing process

Once Rebecca took over my account, the process was a delight, swift action with a choice of cars that fitted the brief , the process was smooth and I would recommend Rebecca.

24 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Adam

Adam was quick to reply and fast at getting what I wanted .he had my car sorted in a couple of days... I would totally recommend him and Bestcarfinder

18 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Really good experience

The process of leasing the car was really clear and helpful. They found a car in stock that no other leasing company was able to find us. Everything happened when they said it would and they were always on hand on phone or email for questions. Would definitely recommend.

26 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

The account manager, Rebecca, responded quickly and efficiently to my online enquiry. Despite my exacting requirements and frequent phone calls a suitable car was sourced below my stated monthly payment budget. The ordering process was quick and efficient. I would recommend them to anyone searching for a lease car deal.

16 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Speedy, friendly service at a great price

Kevin found me an electric car for delivery within two weeks of ordering, which felt miraculous considering the waiting times at the moment!

Also, no other broker could get close to the price.

The service from start to finish was brilliant, with regular calls and emails.

5 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Deeply unsatisfactory customer service

I am writing this review after enduring a highly frustrating experience with Best Car Finder, which I had hoped would be my trusted partner for obtaining a new car.

Firstly, the total lack of communication from the company regarding updates about my car was disheartening. After placing my order, I was left in the dark for over a year with no updates whatsoever about the status or expected delivery date of my car. Instead of the company taking the initiative to provide updates, I found myself constantly having to call to get information. Even then, the dates given to me were never stable, and each call just resulted in further delays.

Once the car's delivery date was finally confirmed a year later, I was confronted with numerous unexpected changes. My monthly car payments increased by an additional £25, the deposit amount was suddenly higher, and my mileage limit was considerably reduced. This was a far cry from what we initially agreed upon and it felt as though the company was not honouring its commitment to me.

Best Car Finder did promise a silver lining - a refund of my documentation fee. However, even after chasing this up in January with an employee named Adam who assured me he would sort it out, I have yet to hear anything back or see any signs of the refund.

I am deeply disappointed with the service provided by Best Car Finder. The lack of proactive communication, the continuous shifting of delivery dates, and the unexpected changes to the agreed terms are not acceptable in a professional setting. I am still waiting on my documentation fee refund which I was promised months ago.

I strongly urge anyone considering using Best Car Finder to take my experience into account. I sincerely hope that no one else has to endure such an ordeal.

8 czerwca 2023
Opinia niezależna
Oceniono na 4 z 5

Ordered a Yaris Cross in June 2022

Ordered a Yaris Cross in June 2022 from BCF based on reviews. Almost 12 months on and still no word on delivery. Initially told that COVID had upset the supply chain but is that really still the case (?) because I’m reading of people on this review website having popular cars being delivered within a reasonable time. Feel I’m being led a merry dance. Happy to rescind this negative review once I know the true reason for the delay.
14 June 23 - BCF (Shanelle) responded very quickly to this issue and I am now taking delivery of the car in July '23 which I originally ordered on 8 June '22. Not really interested in why its taken this long and I'm sure there's a story, but which story is another matter. Well done Shanelle. We got there in the end.

4 czerwca 2023
Opinia niezależna

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