Best4Flooring Ltd Recenzje 

380
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was easy to choose online they have a great range of flooring, easy to order and confirmation of payment sent quickly . Extremely good price on end of roll flooring . When it came the flooring w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The sample took over a week to arrive. The vinyl flooring was ok for the price but in the meantime I have seen another make which was much thicker, warmer and more comfortable underfoot for my bathro... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Delivery was excellent. Pattern is lovely and really pleased with how it looks. Only issue is how delicate the vinyl is. This is identified as suitable for kitchens but concerned it won't be durable... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Materiały podłogowe
  2. Sklep z artykułami domowymi
  3. Projektant wnętrz
  4. Dostawca podłóg drewnianych i z laminatu

Napisane przez firmę

Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

380 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(380)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 79

Napisz recenzję
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Oceniono na 5 z 5

Great quality product

Bought the Spectrum Ingleton Sheet Vinyl Flooring for my bathroom and couldn't be happier. I like that all of their vinyl is low V.O.C . The quality was great and so was the price. Would definitely use them again.

20 maja 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Thank you for your fantastic review.

We're delighted to hear that you're so pleased with your Spectrum Ingleton Sheet Vinyl Flooring and that it has been the perfect choice for your bathroom. It's great to know that you were happy with both the quality and the price.

We're also pleased that our low V.O.C. flooring range was an important factor in your decision. We know many customers value products that help create a healthier indoor environment, so it's wonderful to hear this was appreciated.

Thank you for choosing us and for taking the time to share your experience. We look forward to helping you with any future flooring projects.

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Good quality products.

Plenty of choice online, website easy to navigate, free samples dispatched quickly. On arrival quality of samples was very good.
It was then easy to order the flooring we required.

14 maja 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Thank you for your wonderful review.

We're delighted to hear that you found our website easy to navigate and enjoyed the wide range of flooring options available. It's great to know that your free samples were dispatched quickly and that you were impressed with their quality upon arrival.

We're also pleased that the samples helped you make your decision and that the ordering process for your chosen flooring was straightforward and hassle-free.

Thank you for choosing us, and we hope you enjoy your new flooring for many years to come.

Kindest Regards
Best4Flooring

Oceniono na 1 z 5

Poor quality flooring

Poor quality flooring, rips like paper. Customer service states this acceptable for flooring. Avoid unless you like torn vinyl flooring.

1 maja 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Good Afternoon

Thank you for taking the time to leave your review.

Following an investigation into your complaint, the tearing was found not to be the result of poor quality or a manufacturing defect.

The damage is consistent with installation over an unsuitable subfloor, which can cause movement and insufficient support beneath the vinyl. Sheet vinyl requires a smooth, stable, and properly prepared base in order to perform as intended.

We appreciate this is not the outcome you were hoping for, and we understand your frustration regarding the issue. However, following review, the complaint has been rejected as the flooring should not be installed directly over LVT. As this is not considered a suitable subfloor for this product, the issue falls outside of the manufacturer’s warranty.

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Really good service

Really good service!
Ordered flooring and it came 2 days later. It was about 40% less than the local flooring shop down the road and I fitted it myself. Bathroom looks great and the flooring is really good quality. Love it! Better than the bog standard plain flooring love the mosaic style.

5 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Very poor quality flooring and dismissive customer service

Very disappointed with both the quality of the vinyl flooring and the way my complaint was handled.

The flooring marks, dents and creases incredibly easily under normal household furniture. I understand different materials have different characteristics, but as a customer I should not need specialist knowledge about foam-backed vinyl to avoid buying a product that performs this poorly in a normal home environment.

All I know as a customer is the difference between good quality flooring and poor quality flooring, and unfortunately this feels like poor quality flooring. Furniture leaving visible indentations and creases so easily is not what I would expect from a product sold for everyday domestic use.

What made the experience worse was the response from customer service. Instead of showing understanding or trying to help, I received a long explanation basically saying this is “normal” and therefore not their problem. The complaint was dismissed entirely with no real attempt to resolve the issue.

I regret buying this flooring and would advise others to be cautious before purchasing, especially if you expect a durable surface suitable for normal household furniture.

6 maja 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Thank you for taking time to leave a review.

We are sorry to hear that you are disappointed with the flooring and your experience with our customer service.

We have also reviewed the correspondence from our customer service team, and the emails provided a detailed explanation regarding your complaint. They also provided advice on ways to help minimise denting and markings.

As advised previously, the flooring purchased is a foam-backed sheet vinyl. This type of flooring is specifically designed to provide a softer and more cushioned feel underfoot. Due to its softer construction, it can be more susceptible to indentation or marking from furniture when compared to more rigid vinyl flooring products.

To help minimise marking and potential damage, we recommend using protective felt pads or furniture cups under all furniture legs, particularly heavier items. Furniture should also not be dragged across the surface, and weight should be distributed as evenly as possible to reduce pressure points.

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Really good quality flooring

Really good quality flooring, delivery very quick. All round good experience

24 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Good Afternoon

Thank you for your kind words! We're really glad to hear you’re happy with the flooring quality and that the delivery met your expectations. It’s great to know you had a smooth experience from start to finish
I hope you enjoy your new flooring for years to come !

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Excellent service

Item delivered on time. Kept informed of order progress. Item as described; quality as expected; advice appropriate to product very welcome and useful.

23 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Hi Sylvia

Thank you for your thoughtful feedback! We're pleased to hear your order arrived on time and that our updates kept you well informed throughout. It’s great to know the product met your expectations and that our advice was helpful. We really appreciate you taking the time to share your experience.

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Great price

Great price, gorgeous flooring, packaged perfectly, quick and easy collection.

7 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Thank you for your great feedback! We’re really pleased to hear you’re happy with the price and the quality of the flooring, and that collection was quick and easy. We appreciate your support and hope you enjoy your new flooring!

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

I changed my mind on two separate…

I changed my mind on two separate occasions, for a different style of flooring.
My fault totally! 🤷‍♀️
The lady over the phone was so helpful and so efficient. She amended my first order giving a refund within 3 days. The second time I changed the colour, but same pattern. Just in time, before the flooring had been dispatched.
She was incredibly helpful. I found this company to be most professional.

14 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Hi Jacquie

Thank you so much for your kind words and for taking the time to share your experience!

We’re really pleased to hear our team was able to help you through the changes to your order smoothly. We completely understand that decisions can change, and we’re glad everything was handled quickly, including the refund and final amendment before dispatch.

Your feedback about our service and professionalism means a lot, and we’ll be sure to pass your lovely comments on to the team. Enjoy your new flooring, and thank you again for choosing us!

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Purchased flooring for bathroom and…

Purchased flooring for bathroom and kitchen. Great quality and design, delivery prompt.

9 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Hi Helen

Thank you for your great feedback! We’re really pleased to hear you’re happy with the quality and design of the flooring for your bathroom and kitchen, and that delivery was prompt. We appreciate your support and hope you enjoy your new floors for years to come!

Kindest Regards

Oceniono na 5 z 5

Excellent

Excellent service

5 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Thank you for your feedback! We’re really glad you were happy with the service and appreciate you taking the time to share it.

Kindest Regards
Best4Flooring

Oceniono na 1 z 5

Dreadful experience

Dreadful experience, the flooring was very nice and good value for money, but the problem is the courier service DX express that is used.
They lied about attempted delivery when we were at home all day. They promise they are due to deliver your item and then don't show up, I had to stay at home for 4 days waiting for delivery eventually turned up a week after initial estimated delivery date.
Off putting experience would rather pay a little more and shop locally in future to avoid stress and being lied to.
If company use DX delivery AVOID

8 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the flooring itself and found it good value for money.

That said, we’re very sorry to hear about the issues you experienced with the courier service and the delays to your delivery. We understand how frustrating and inconvenient it is to wait in for deliveries that don’t arrive as expected

While we don’t directly control the courier’s day-to-day operations, we absolutely take this kind of feedback seriously and will be passing your comments on to them

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Good website easy to order quick…

Good website easy to order quick delivery very good service and very happy with product and well imformed at every stage from order to delivery

8 kwietnia 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Hi Antoine

Thank you for your lovely feedback! We’re really pleased to hear you found the website easy to use, the ordering process smooth, and the delivery quick. It’s great to know you felt well informed at every stage and are happy with the product. We really appreciate your support!

Kindest Regards
Best4Flooring

Oceniono na 5 z 5

Best4 flooring delivered the order I requested.

After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.

19 marca 2026
Opinia niezależna
Logo Best4Flooring Ltd

Odpowiedź od Best4Flooring Ltd

Hi Ann,

We don't seem to have received and e-mail back with your order number.
Now that we have this, we can arrange a replacement.

Thank you

Oceniono na 5 z 5

Delivery great

Delivery great, no problem even with road being closed. Excellent quality of product, well packaged.

4 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Highly Recommend

The whole thing was easy, from ordering the flooring, being kept informed of the progress of the order and even having the option to give a preferred delivery date. Everything went smoothly and the delivery arrived on the date requested.

2 marca 2026
Opinia niezależna

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