Initially came in to buy from Steven swords but discovered he had retired but Trish was superb, very approachable, knowledgeable and friendly. Trish really tailored the bed to my daughter's needs and... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Georgina, was very helpful and proffessional with trying to help me choose a mattress. I told her what i thought I wanted and then we explored different options. Everything went smoothly from choos... Zobacz więcej
Reakcja na opinię
Georgina at the Warrington store was absolutely fantastic. She was so knowledgeable, kind, helpful and genuinely wanted to help us find a more suitable mattress. She took time with us to really explai... Zobacz więcej
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Fantastic customer service in store, no hard sell. Stress free delivery, within a reasonable time and polite delivery and assembly team. Very comfortable nights sleep in our new and lovely quality b... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Warrington Winwick Road321
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, Zjednoczone Królestwo
- 1925572319
4,8
Doskonała
488 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tv bed Andrew was very patient with us from…
Andrew was very patient with us from start to finish. He went above & beyond explaining the difference between the mattresses & tv beds. We weren’t sure which bed to go for but He let us take our time & we were absolutely thrilled with our decision & purchase. Highly recommend this wonderful store!
4 lipca 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you so much for your kind words! It was a pleasure helping you find the perfect bed. We truly appreciate your recommendation and hope you enjoy your purchase. Thank you for choosing our store, Megan at Customer Care
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for your kind words! We strive to provide our customers with the best service and expertise possible. It's always a pleasure to hear that we have met your expectations. Thank you for choosing us, Megan at Customer Care
Very friendly and helpful staff
Very friendly and helpful staff
Good price on the product purchased
19 czerwca 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We appreciate your positive feedback! We are happy to hear that our staff was helpful and that you were satisfied with the price.
Take care, Megan at Customer Care
Linda
Linda, at Warrington. Was very helpfull. She did everything she could to sort our somewhat complicated quote. She also followed up with a curtesy call the following day.
3 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We're happy to hear that our team member was helpful and resourceful while handling your quote. We appreciate you acknowledging the follow-up call and thank you for your positive feedback. Take care, Megan at Customer care
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for your amazing 5 star review John! Take care, Megan at Customer care
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We're glad you enjoyed your experience with our sales team at the Warrington branch. Thank you for this positive feedback, Megan at Customer Care
Was given lots of help and never felt…
Was given lots of help and never felt pressured on anything.
29 maja 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you felt supported and comfortable during your visit. Thank you for sharing your positive experience with us! Thank you, Megan at Customer Care
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We appreciate your positive feedback! We're happy to know our staff and products met your expectations. Our team values your business! Take care, Megan at Customer care
Gary was excellent
The range of beds was good, but Gary the salesman was excellent, very knowledgable, not pushy and very friendly
29 maja 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you found a good selection of beds. We appreciate your kind words regarding the salesperson. Take care, Megan at Customer care
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We're happy to hear that the manager was helpful. Thank you for your positive feedback, Megan at Customer care
Very easy and pleasant experience.
The staff in the shop were very helpful and informative. The purchase was straightforward and a pleasant experience. We were sent lots of information and updates about delivery. Delivery was on time and trouble free.
22 maja 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We appreciate you sharing your positive experience! We're happy to hear that our team was helpful and informative, and that your purchase and delivery were straightforward and trouble-free. Thank you, Megan at Customer care
I took my elderly mother in to buy a…
I took my elderly mother in to buy a new bed and the sales team could not have been more helpful or patient. Made the whole process much easier.
23 maja 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We're happy to hear that our team was helpful and patient while you were buying a new bed for your mother. Thank you for sharing your positive experience, Megan at Customer care
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We appreciate your kind words! It's great to hear our staff was helpful and informative without being pushy. Thanks for your support, Megan at Customer Care
Dreadful Experience
I purchased a bed ( over £800) from the Warrington store on the 5th May ,with a confirmed delivery date of the 20th May. As instructed, I dismantled my old bed the day before ready for my delivery between 7am and 9am the following day . At 5pm the day before delivery, I received a text to say as requested my delivery date had changed to the 30th May ! I went back to the store and spoke with Linda who was very helpful and she advised the mattress was out of stock and the bed had been taken off the van . I then phoned Customer Services and spoke with Jane, who via her manager offered me a small goodwill gesture , which I declined . I was then told it would be escalated the following day ( today) to a manager and I would receive a call back. It is now 5pm and I have not received a call back . I have now been left with no bed for 10 days . Surely you could have still delivered the bed and I could have used my own mattress . Why take it all of the van and it is unacceptable to give a customer just 14 hours notice of a significant change. The store staff are great , unfortunately their back office let them down . Dreadful experience and no follow up from a manager
19 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
We regret to learn about the issues with your bed delivery and the lack of communication. We appreciate you bringing this to our attention. We're sorry for the inconvenience and frustration this caused. We'll investigate what happened and work to prevent similar situations in the future. Thank you, Megan at Customer Care
No nonsense
No nonsense, clear positive advice and not pushy or gimmicky sales.
9 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for the kind review! At our business, we strive to provide genuine and valuable advice without any pushy sales tactics. We're glad you had a positive experience with us! 😀
Very easy to purchase a new mattress
Very easy to purchase a new mattress, well laid out showroom.
10 maja 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for your glowing review! We're thrilled to hear that you found our showroom easy to navigate and that your mattress purchasing experience was a breeze. Thank you for choosing us!
Superb service
Superb service from the Warrington store.They’re a credit to your company.
Steve had excellent knowledge of all your products and didn’t push us for anything.
Will definitely recommend to family and friends.
19 kwietnia 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for the great review! Our Warrington store takes pride in providing superb service and knowledgeable staff like Steve. We appreciate your recommendation and continued support. - Team Bensons 💜
A really positive experience
Had a really positive experience from start to finish. I’d already done my research so broadly knew what I wanted however Andy pulled it all together with me to make sure that I got exactly what I wanted. He took time to make sure that I understood the mattress variations, otterman options along with finding just the right headboard. Andy was kind and friendly ( something I value highly) and made sure that everything was covered thoroughly. A coffee would have been lovely though while my purchase was being finalised ☺️
18 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for your amazing review! We are thrilled that you had a positive experience with us from start to finish. We strive to provide the best service and ensure that our customers get exactly what they want. We appreciate your feedback and we'll be sure to have some coffee ready for your next visit! ☺️
Sleep well, Team Bensons💜
A good nights sleep. I have always bought my beds from…
A guarenteed good nights sleep.
I have always bought my beds from Bensons for 20 yrs or so. The bed I bought for myself lasted over 12 years. Their beds have proved to be of good quality and there always seems to be an offer on, so competative prices. They offer a recycling service which is a big help in disposing of the used beds.
I found the sales persons have tended to use their knowledge of the products to aid a sale rather than sales tactics.
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for your loyalty for the past 20 years! We take pride in providing top-quality beds at competitive prices. Our team is trained to educate, not pressure, our customers in finding the perfect bed. We also offer a convenient recycling service. Happy sleeping!
Extremely helpful
Very helpful, we had looked online so we had already decided what we wanted to purchase.
7 kwietnia 2025
Odpowiedź od Bensons For Beds - Warrington Winwick Road321
Thank you for your positive feedback! We're glad that our website was able to assist you in making your purchase decision. We strive to make the process as easy and efficient as possible for our customers. Thank you for choosing us!
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