We had a great experience at Bensons with an honest salesman who explained everything in detail. Bought from Bensons before and would again.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... Zobacz więcej
Reakcja na opinię
Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... Zobacz więcej
Reakcja na opinię
The newly refurbished store in Truro was great as there were so many beds to try. Katherine was so helpful and knowledgeable. It couldn't really have been a better buying experience.
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Truro382
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Zjednoczone Królestwo
- 1872320236
4,8
Doskonała
515 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Truro382
Thank you so much for your kind words! We always strive to provide excellent service for all our valued customers. It means a lot to us that you had a positive experience. We look forward to seeing you again in the future, Megan at Customer Care
The staff were really friendly and not…
The staff were really friendly and not pushy. Mike greeted us and then said he was available for any questions. We then asked him to explain the mattress experience to help you choose the most suitable mattress for us.
Having done that we then looked at the two that best suited us and went ahead with a purchase.
Mike was most helpful and very knowledgeable.
29 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Truro382
Thank you for choosing us for your mattress needs! We are thrilled to hear that our staff, especially Mike, were able to provide such a positive and informative experience for you. We appreciate your business and are always here to help with any future questions or needs. Sweet dreams on your new mattress! Take care, Megan at Customer Care
Really helpful staff
Really helpful staff, and on deciding what I wanted, made the experience a pleasure.
26 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate your positive feedback! We are so glad our helpful staff made your experience a pleasure. Take care, Megan at Customer Care
The sales person was extremely helpful
The sales person was extremely helpful. Excellent service.
26 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate you taking the time to share your experience. We're happy to hear that our sales team provided excellent support! Take care, Megan at Customer Care
Your bed has to last so you need to get it right
Buying a new bed can be quite stressful as you can be unsure of what to buy. It takes time trying suggested beds, what you are looking for but the staff were very helpful. Not pushy or rushing to get a decision. We made more than one visit to the store. Hopefully we have made the right choice. Again staff were very good.
20 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate you taking the time to share your experience Roger. We're glad to hear that our team was helpful during the bed selection process and provided a no-pressure environment. We hope you enjoy your new bed, Megan at Customer Care.
What's not to like
Excellent range of products and helpful, knowledgable staff who advised but did not pressure us.
22 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Truro382
We appreciate your positive feedback! We're happy to hear our staff were helpful and knowledgeable without being pushy, and that you liked our product range. Take care, Megan at Customer Care.
Fabulous Service
Absolutely brilliant service at Bensons for Beds. The staff were knowledgeable and able to give us advice and help in choosing the correct mattress to fit our needs
20 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Truro382
We're delighted to hear you received brilliant service Rachel! It's great to know our team's knowledge and advice helped you choose the perfect mattress to meet your needs. Take care, Megan at Customer Care.
Excellent service.
Excellent customer interaction and service. Friendly and efficient.
16 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate your feedback! We are happy to hear that you found our customer interaction and service friendly and efficient.
Take care, Megan at Customer Care
Top service
15 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
Thank you so much for your 5 star review Stephen! This means the world to us. Take care, Megan at Customer Care
Truro branch visited
Truro branch visited. Very helpful and knowledgeable staff. Was very patient with us and did not give us the hard sell. Helped us make our own choice.
12 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We're happy to hear that our Truro branch staff were helpful and knowledgeable! It's great to know they were patient and supported your decision-making process. Thanks for your positive feedback, Megan at Customer Care
Professional and friendly sales team…
Professional and friendly sales team who listened to our requirements, offered options available and gave details of features and benefits. Helpful, unpressured and consultative. Jamie was a great representative for the company
2 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate you sharing your experience with us. We're happy to hear that our sales team was professional, friendly, and attentive to your needs. It's great to know that they provided helpful options and details in a consultative manner. Take care, Megan at Customer Care
Two new mattresses, a brilliant assistant, a brilliant experience e wanted two new mattresses
We wanted two new mattresses. It took us a long time trying out the different choices. The assistant was very knowledgeable and patient...and fun!
5 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We're happy to hear that you found the perfect mattresses! We appreciate your positive feedback regarding our assistant's knowledge, patience, and fun personality. Thanks for sharing, Megan at Customer Care
Friendly service
Friendly service ! Good explanation of product ! No sales force ! Good price £
30 maja 2025
Odpowiedź od Bensons For Beds - Truro382
We're happy you found our service friendly and our product explanations helpful! We appreciate your feedback regarding our pricing approach. We hope you love your new order Paul, Megan at Customer Care
The salesman Gavin was very helpful,we…
The salesman Gavin was very helpful,we knew what we wanted and he showed us various mattresses to go with the bed frame we had chosen.
5 czerwca 2025
Odpowiedź od Bensons For Beds - Truro382
We're happy to hear that our team helped you find the perfect mattress to complement your bed frame. We appreciate you sharing your positive experience with us, Megan at Customer care
Odpowiedź od Bensons For Beds - Truro382
We appreciate your kind words! Our team is dedicated to providing excellent, efficient, and helpful service. We value your support! Take care, Megan at Customer care
Odpowiedź od Bensons For Beds - Truro382
We're happy you had an easy buying experience. We appreciate your positive feedback regarding our team. Take care, Megan at Customer Care
It was our second visit to Bensons and…
It was our second visit to Bensons and we weren't disappointed. The customer service person was helpful without being over powering. There was a good selection of mattresses for us to try at various prices and we were able to select a mattress which suited our needs and in our price range. The customer services chap was very helpful and talked us through the purchase and sorted out the delivery date to suit us.
We would highly recommend Bensons to anyone looking for a new mattress
27 maja 2025
Odpowiedź od Bensons For Beds - Truro382
We're happy to hear that you had a positive experience during your second visit! It's great to know our team member was helpful in finding a mattress that suited your needs and price range, and that the delivery was arranged to your convenience. We appreciate your recommendation, Megan at Customer Care
Odpowiedź od Bensons For Beds - Truro382
We appreciate you noting the assistant's helpfulness. We're glad you had a positive experience! Take care, Megan at Customer Care
Member of staff Mike
The member of staff who dealt with us was very friendly and helpful,although we already had an idea what bed and mattress we wanted he was very informative with advice to make sure it was the right one for us.
29 maja 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate your feedback Martin! We're happy to hear that our staff was friendly and helpful, and that their advice ensured you made the right choice for your bed and mattress. Thanks for your review, Megan at Customer care
The staff member was polite and…
The staff member was polite and courteous. Listened to what I wanted, made several suggestions and gave me time to try different mattresses and decide what I wanted.
21 maja 2025
Odpowiedź od Bensons For Beds - Truro382
We appreciate you taking the time to share your experience. We're happy to hear that our staff was polite and helpful in assisting you to find what you wanted. Take care, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.