Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and... Zobacz więcej
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Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before... Zobacz więcej
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The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heat... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Swansea707
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, Zjednoczone Królestwo
- 1792796305
4,9
Doskonała
305 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So easy from help choosing the mattress…
So easy from help choosing the mattress instore to the delivery. I really recommend using this company.
25 września 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for the lovely feedback and recommendation—so glad everything was easy and seamless! Take care, Megan at Customer Care.
Great Service
When I went in store to select a bed, the employee assisting me, Ailsa, was very helpful. Knowledgeable, helped me pick the right bed for me, and explained pricing, delivery services, and additional offers in an easy to understand way.
The bed delivery was also great. You get frequent reminders by email and text as to when the bed is due to be delivered, and they call you when they're on the way so you know to expect them within the next hour. Delivery men were polite, efficient, and very helpful assisting me with removing my old bed and bringing in the new one.
And finally, the bed is great, very comfortable, so no complaints there either!
12 września 2025
Odpowiedź od Bensons For Beds - Swansea707
We appreciate your positive feedback. We're happy to hear that the in-store assistance, delivery service, and bed comfort met your expectations. Our team aims to provide knowledgeable and helpful service.
Thank you,
Lauryn at Customer Care.
Odpowiedź od Bensons For Beds - Swansea707
We're glad that you appreciated our assistance and direction. Thank you for your positive feedback; it means a lot to us.
Thank you,
Lauryn at Customer Care.
Can highly recommend
From the moment we were greeted by Sarah we received an exceptional service. We told Sarah what we were looking for and her knowledge pointed us in the right direction.
There were no hard sales which we liked as we were given time to decide what mattress/divan to choose from.
The order wasn’t a straightforward delivery as we wanted the bed delivered to our new address. Sarah handled this to fit in with our date of moving. We also took out an extra guarantee which was shown to us by Sarah’s pictorial.
Sarah is an asset to have in Benson Beds and because of her expertise and friendliness we left happy customers.
14 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Swansea707
We appreciate you taking the time to share your positive experience. We're happy to hear that you received exceptional service and that our team member's knowledge and friendly approach made you happy customers.
Best Wishes,
Megan at Customer Care
Good staff and very helpful
Good staff and very helpful. Good product and plenty of choices.
13 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Swansea707
Thank you for your positive review! We strive to have an amazing staff and a wide range of high-quality products to assist you in finding exactly what you need. We appreciate your support! #CustomerSatisfaction #QualityService
Very good customer service
Very good customer service, really helped us find the best bed for us!
11 września 2025
Odpowiedź od Bensons For Beds - Swansea707
We appreciate your kind words! We are happy we could assist you in finding the perfect bed to meet your needs.
Best Wishes,
Megan at Customer Care
Very polite
The lady who served us was very helpfull and polite. And the shop looked nice and clean
4 września 2025
Odpowiedź od Bensons For Beds - Swansea707
We're happy to hear that you found our team member helpful and polite! We appreciate your positive feedback about our shop's cleanliness.
Take care,
Megan at Customer Care
Benson's for Beds Swansea
The service in Bensons for Beds in Swansea was second to none. The ladies there are knowledgeable, friendly and explained everything to us.
4 września 2025
Odpowiedź od Bensons For Beds - Swansea707
We're happy to hear that you found our team in Swansea to be so helpful! We appreciate your positive feedback regarding their knowledge and friendliness.
Take care,
Megan at Customer Care
The staff lady ( Ailsa ) that serves us…
The staff lady ( Ailsa ) that serves us is nice and cares The purchase is efficient and detailed
28 sierpnia 2025
Odpowiedź od Bensons For Beds - Swansea707
We appreciate your positive feedback! We are so glad to hear that our staff is nice and caring and that the purchase was efficient and detailed.
Thank you,
Megan at Customer Care
All staff very welcoming made you…
All staff very welcoming made you comfortable about your purchase
28 sierpnia 2025
Odpowiedź od Bensons For Beds - Swansea707
We appreciate your feedback! We are so happy to hear that our staff made you feel comfortable and welcome during your purchase.
Take care, Megan at Customer care
The staff were very helpful so helpful…
The staff were very helpful so helpful and friendly service
12 sierpnia 2025
Odpowiedź od Bensons For Beds - Swansea707
We are happy to hear that our staff provided such helpful and friendly service! We appreciate your positive feedback and support. Take care,
Megan at Customer Care
Friendly helpful sales lady Ailsa.
8 sierpnia 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for sharing your wonderful experience with Ailsa! We are delighted to hear that she provided you with exceptional service. We appreciate your support and look forward to assisting you in the future, Megan at Customer Care
Helpful and friendly
The 3 staff members we dealt with were really helpful and not at all pushy. They were also honest about problems they have had with the mattress we intended to buy
8 sierpnia 2025
Odpowiedź od Bensons For Beds - Swansea707
Thanks for the positive feedback! Our team takes pride in providing excellent customer service and we're glad you had a great experience. Honesty is always our top priority and we're happy we could assist with your mattress purchase. Come back and see us anytime, Megan at Customer Care
Staff were friendly,honest and very…
Staff were friendly,honest and very helpful. I’m happy buying mattresses from there first time.
29 lipca 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for your kind words! It was such a pleasure to assist you and we're thrilled to hear you had a positive experience buying a mattress from us. We appreciate your business and look forward to seeing you in the future, Megan at Customer Care
Customer care is fantastic
The customer care is fantastic. We were helped by Shannon both times we bought beds from Bensons in Swansea. She made the whole thing easy and pleasant, plus she was very patient and nothing was too much trouble for her. Thanks Shannon. You're the best!
15 lipca 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for your kind words! We are thrilled to hear that Shannon provided exceptional customer care during your visits to our store. We strive to make the bed buying process easy and enjoyable for all our customers. Shannon truly is the best and we are lucky to have her on our team. We appreciate your business and hope to see you again soon, Megan at Customer Care
Very helpful no complaints
14 lipca 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for your kind words and positive feedback! We strive to provide exceptional service and are happy to hear we've met your expectations. We appreciate your business, Megan at Customer Care
The girls at Swansea benson were very…
The girls at Swansea benson were very helpful and approachable. Couldn’t have asked for more
7 lipca 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for your kind words about our staff at Swansea Benson! We strive to provide excellent customer service and we're glad to hear we exceeded your expectations. Thank you for choosing us, Megan at Customer Care
Bensons definitely the placd for beds…
Staff were very friendly helpful informative and professional.
Big choice of beds mattresses pillows etc. ..would definitely reccomend Bensons to others.
A good experience .
27 czerwca 2025
Odpowiedź od Bensons For Beds - Swansea707
Thank you for the kind words! We are thrilled to hear that our staff provided you with excellent service, and that you enjoyed our wide selection of beds and bedding. It was our pleasure to assist you, and we would love to have the opportunity to see you again in the future. Thank you for recommending us, Megan at Customer Care
Brilliant and knowledgable staff
Brilliant and knowledgable staff . Helpful and made you feel at ease .
Excellent service .
15 czerwca 2025
Odpowiedź od Bensons For Beds - Swansea707
We're happy to hear that our helpful and knowledgeable team made you feel at ease. Thank you for recognising our excellent service! We appreciate your review, Megan at Customer Care
Bethan was so helpful and knowledgeable…
Bethan was so helpful and knowledgeable that made my experience easy
9 czerwca 2025
Odpowiedź od Bensons For Beds - Swansea707
We're happy to hear that our team member's knowledge and assistance made your experience easy. Thank you for your positive feedback, Megan at Customer Care
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