Great overall experience We unexpectedly needed a new mattress as the springs were showing on ours despite only being 3 years old. The customer service lady on the phone was great at sorting that out... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ Stoke-on Trent, Stafforshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Faye at the Hanley Branch was great. Really helpful in assisting us with choosing the correct mattress for us. There was no pressure in buying and she left us alone to make a decision. Would defini... Zobacz więcej
Reakcja na opinię
I had specific wish list which the assistant, Amanda, matched up to the beds and mattresses in store. Very good at explaining the materials and structure of the mattress. Happy with value for money an... Zobacz więcej
Reakcja na opinię
Polite, helpful and knowledgeable sales assistant. Good choice, we were looking for a fold away guest bed and there were several types to choose from. We found exactly what we wanted. Competitive pric... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Stoke350
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ, Stoke-on Trent, Stafforshire, Zjednoczone Królestwo
- 1782284828
4,9
Doskonała
479 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Stoke350
Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Stoke350
We're glad you had a very good experience. Thank you for sharing your positive feedback with our team, Megan at Customer Care
Odpowiedź od Bensons For Beds - Stoke350
We appreciate your feedback! We are so glad the purchase was smooth and the staff was amazing.
Take care,
Megan at Customer Care
Leigh was very helpful and…
Leigh was very helpful and knowledgeable, spent a great deal of time to ensure my choice was the correct t one for me
23 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We're happy to hear that the team member was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.
Take care,
Megan at Customer Care
Super helpful staff and great choice
Super helpful and friendly staff, they listened to what we were looking for and were knowledgable and professional recommending a choice of options with absolutely no sales pressure. We got a great deal too as we bought during a special offer time. Very happy with Bensons, we would definitely come back again.
14 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We're happy to hear that our team provided such helpful and friendly service. It's great to know they listened to your needs and offered knowledgeable recommendations without pressure. We appreciate your positive feedback and look forward to welcoming you back!
Take care,
Megan at Customer Care
Extremely efficient
Extremely efficient, friendly, knowledgable, polite and respectful service.
17 stycznia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Stoke350
We appreciate your feedback! We are happy to hear that you found our service efficient, friendly, knowledgeable, polite, and respectful.
Take care,
Megan at Customer Care
Really pleased with the whole…
Really pleased with the whole experience. Good mattress good price friendly staff and fast delivery
15 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We're really pleased that you had a great experience with our friendly staff, fast delivery, good mattress, and good price. Thank you for the feedback, Megan at Customer Care
Great range of mattresses & helpful staff.
Very helpful in store and good range of mattresses. Ordering was easy and I was kept up to date with delivery and times. Delivery men were exceptional and respected my property, taking care and using covers for their shoes.
1 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We appreciate you sharing your positive experience! We're glad to hear that you found our team helpful and ordering easy. It's great to know our delivery team was exceptional and respectful. Thank you, Megan at Customer Care
Odpowiedź od Bensons For Beds - Stoke350
Thank you for choosing your perfect bed with us and for leaving us a wonderful 5-star review Take care, Megan at Customer Care
Kingsley the sales agent was the star of this show!
Kingsley the sales agent at the Stoke on Trent store is the reason for 5 stars, she was fabulous. We went into the store not really not knowing what we wanted other than a firm mattress. Kingsley talked us through the various options and we came out having ordered the perfect mattress, a spring and foam combination.
8 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was so helpful in guiding you to the perfect mattress. Thank you for sharing your feedback, Megan at Customer Care
Very friendly staff members that are…
Very friendly staff members that are willing to gone that extra mile for customers service.
7 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We appreciate you mentioning our friendly team members and their willingness to go the extra mile. Thank you for your feedback about our service, Megan at Customer Care
Very helpful sales person
Very helpful sales person, didn't feel overbearing, allowed us to wander around trying different mattresses but was always on hand to answer any question and give advice
1 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We're glad you enjoyed your experience. It's great to hear that our salesperson was helpful without being pushy and provided the assistance you needed while you explored our mattresses. Thank you for your positive feedback, Megan at Customer Care
Helpful staff but not pushy
2 stycznia 2025
Odpowiedź od Bensons For Beds - Stoke350
We appreciate that our staff was helpful without being overbearing. Thank you for your positive feedback; we value it greatly.
Take care,
Megan at Customer Care
Really helpful and efficient
30 grudnia 2024
Odpowiedź od Bensons For Beds - Stoke350
We are happy to hear that our assistance was helpful and efficient for you. Thank you for your positive feedback, Megan at Customer Care
Kingsley was friendly and helpful
Kingsley was friendly and helpful. Didn't push us onto a certain mattress, just gave advice.
28 grudnia 2024
Odpowiedź od Bensons For Beds - Stoke350
We're happy to hear that you found our team member to be helpful and friendly! We appreciate you taking the time to share your positive experience with us. Take care,
Megan at Customer Care
Very good Sales person
Very good Sales person, explained everything to us about the bed and mattress.
13 grudnia 2024
Great experience, would recommend
Showroom was well presented. Member of staff was welcoming and very knowledgeable about the products. She listened to our requirements and tried to match us with products within our price range. Very happy with service and purchased two beds.
26 listopada 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.