After IKEA completely let us down failing to deliver our son's bed we had to scramble around on a Sunday afternoon for a solution! Thank goodness for Sarah in the Stevenage store, found me the perfect... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Buying a bed isn’t something I do that often, but would thoroughly recommend Bensons. I initially chose them, because they are one of the few stores that stock Simba mattresses, which is what I wa... Zobacz więcej
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From the moment we walked in the store until the bed was put together and located in the bedroom the service was excellent. Sarah, at the showroom, was so friendly and helpful, leaving no stone unturn... Zobacz więcej
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Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Stevenage493
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Zjednoczone Królestwo
- 1438312172
4,8
Doskonała
512 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Double bed
A pleasant change, being allowed to have a look at the selection of beds without pressure from sales staff, who let me know they were there to help but happy to let me browse. Unlike my experience at the Biggleswade store, which almost prevented me entering the Stevenage store.
9 marca 2026
Odpowiedź od Bensons For Beds - Stevenage493
So glad our Stevenage team gave you the chill, browse‑at‑your‑own‑pace vibe you deserved — bed shopping without the pressure, just how it should be!
Sleep well,
Megan at Customer Care😄✨
Bensons Beds
From the expert advice in store, placing my order and receiving delivery, the whole experience was smooth, professional and non stressful.
7 marca 2026
Odpowiedź od Bensons For Beds - Stevenage493
Robert Makin,
We appreciate your feedback! It's great to hear that you found the entire experience, from the expert advice to the delivery, smooth, professional, and stress-free.
Stewart - Team Bensons
Second to none service from Bensons
Bensons were excellent in keeping me informed both prior to and on the delivery day. Thoroughly recommend them and Steven B and John H who made the process so efficient.
5 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Stevenage493
Gillian Shaw,
We appreciate your feedback! It's great to hear you were well-informed before and on delivery day. We're glad the process was efficient for you, and we appreciate your recommendation.
Team Bensons
Helpful,friendly staff
4 marca 2026
Odpowiedź od Bensons For Beds - Stevenage493
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Bensons For Beds
We had such a great experience from start to finish. The customer service was excellent, and there were so many beautiful design options to choose from.
We really appreciated being able to take our time to decide without feeling rushed or pressured. Tara gave us outstanding service, offering plenty of options and explaining each step clearly and honestly. Her friendly and professional approach made the whole process enjoyable.
We can’t wait for our new bed to arrive! Thank you so much for all your help, Tara. You were absolutely amazing.
1 marca 2026
Odpowiedź od Bensons For Beds - Stevenage493
Elif Castrillon Madrigal,
We're so pleased to hear you had a great experience. It's wonderful that you appreciated the beautiful designs and the relaxed atmosphere. We're especially happy that you found the service outstanding and helpful. Thank you for your kind words; we appreciate your feedback.
Team Bensons
Well done Bensons.
The staff were very helpful but not pushy.
Leaving us to browse the store at our leisure before seeking their expert advice.
When it transpired that the mattress we insisted on buying, even though the member of staff did try and nudge us towards a firm not extra firm needed replacing. This time we listened more intently and bought what turned out to be the correct one which we would not give up for anything.
21 lutego 2026
Odpowiedź od Bensons For Beds - Stevenage493
Mrs Lewis,
We're happy to hear that you found our staff helpful and not pushy, and that you were able to browse at your leisure. We appreciate you sharing your experience and are glad you found the perfect mattress!
Team Bensons
Excellent service and delivery
Excellent service and delivery
Very helpful delivery men Adrian & Graham
27 lutego 2026
Odpowiedź od Bensons For Beds - Stevenage493
MRS STEPHANIE JOHNSON,
We appreciate you sharing your positive experience! We're so glad to hear our delivery team was helpful and that you received excellent service.
Team Bensons
Really good service from start to…
Really good service from start to finish. No drama no pushy salesman. Quick service. Delivery guys very helpful and efficient
26 stycznia 2026
Odpowiedź od Bensons For Beds - Stevenage493
Thanks so much for your 5 star review Sandra! Wonderful to know everything was straightforward, pressure‑free and handled quickly. The delivery team will be pleased to hear your kind words,
Megan at Customer Care
A Good Experience.
The manager of the Stevenage store was very professional and helpful in guiding us through each stage of the process of choosing a bed and made it a stress free experience.
We put it on a Home Buy Purchase and it was another 3 months before we exchanged and were able to finally put in our order. The manager rang to check whether we had moved and was always very understanding.
The delivery was good as well, so we would highly recommend the Benson's experience.
18 lutego 2026
Odpowiedź od Bensons For Beds - Stevenage493
Thank you so much for sharing your experience! We’re delighted to hear the Stevenage store manager made choosing your bed completely stress‑free. It’s wonderful that they stayed in touch during your Home Buy Purchase process and kept everything smooth and understanding throughout. We’re also glad the delivery went well. We truly appreciate your recommendation,
Megan at Customer Care
Very helpful and friendly staff
Very helpful and friendly staff. A good choice of mattresses.
13 stycznia 2026
Odpowiedź od Bensons For Beds - Stevenage493
We're so happy to hear you found our staff helpful and friendly! It's great you found a good choice of mattresses. Thanks for sharing.
Stewart - Team Bensons
Super efficient service…
From Bensons very helpful in store assistant Connor to the helpful updates re our order and its delivery date etc to the driver John and his assistant Brian both efficient and helpful we would not hesitate to recommend Bensons.
19 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Stevenage493
We appreciate your positive feedback! We're happy to hear that our in-store assistant and delivery team were so helpful. We value your recommendation!
Stewart - Team Bensons
Odpowiedź od Bensons For Beds - Stevenage493
We're so happy to hear that our staff was helpful! Thank you for your positive feedback; it means a lot to us. Thank you for your positive review Lynn – Lauryn at Customer Care 💜
Excellent service from shop to delivery…
Excellent service from shop to delivery and installation. Very trustworthy and reliable. Great delivery team
8 lutego 2026
Odpowiedź od Bensons For Beds - Stevenage493
We appreciate your positive feedback! We're so happy to hear you received excellent service from the store to delivery and installation. It's great the team was trustworthy and reliable.
The manager at the store in Stevenage…
The manager at the store in Stevenage was a pleasure to deal with throughout the whole process
7 lutego 2026
Odpowiedź od Bensons For Beds - Stevenage493
We appreciate you taking the time to share your positive experience. We're so glad to hear that you had a great experience with the manager!
Odpowiedź od Bensons For Beds - Stevenage493
We're delighted to hear that our knowledgeable staff was very helpful, and the service was perfect! We appreciate your positive feedback.
Really pleased
Excellent help in the Stevenage store, delivered on time.Helpful staff
30 stycznia 2026
Odpowiedź od Bensons For Beds - Stevenage493
Thank you for your lovely review Ray! We’re delighted to hear you received excellent help in our Stevenage store and that your delivery arrived on time. It’s great to know our staff were helpful throughout your experience. We really appreciate you taking the time to share your feedback with us,
- Megan at Customer Care💜
Odpowiedź od Bensons For Beds - Stevenage493
Thank you for your positive feedback!
Good service
Good service, good information, good product, delivered on time and with care
24 stycznia 2026
Odpowiedź od Bensons For Beds - Stevenage493
We appreciate your positive feedback. We're happy to hear that you received good service, information, and product, delivered on time and with care.
Good service
20 stycznia 2026
Odpowiedź od Bensons For Beds - Stevenage493
Thank you for your positive feedback!
Great from start to finish
Friendly and helpful in store. Very good communication throughout. Swift and pleasant delivery.
23 stycznia 2026
Odpowiedź od Bensons For Beds - Stevenage493
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team friendly and helpful, and the delivery swift.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.