We popped into the store to buy a bed for our toddler, we had a little walk round, but then needed some assistance, Linda approached and asked if we needed help, we explained what we required and she... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 3 Hough Retail Park, Lichfield Road, ST17 4LU Stafford, Stafforshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... Zobacz więcej
Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... Zobacz więcej
Reakcja na opinię
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Stafford Superstore243
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, Zjednoczone Królestwo
- 1785220884
4,8
Doskonała
229 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wasn’t quite sure what we wanted for my…
Wasn’t quite sure what we wanted for my brother who has dementia problems and unable to purchase himself.
However. We were approached by a lady called Linda, who was most informative and obviously an expert in her field.
We were pleasantly surprised how quickly it took for us to decide on the appropriate bed for my brother.
Would certainly recommend this store. Thank you.
26 czerwca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you for your kind words! We are so happy to hear that Linda was able to assist you in finding the perfect bed for your brother. Our team takes pride in providing knowledgeable and efficient service. It was a pleasure to have you as our customer. Thank you for recommending our store,
Megan at Customer Care
I would recommend Benson for Beds to…
I would recommend Benson for Beds to friends and family. Polite, helpful and outstanding expertise Delivery drivers
7 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Stafford Superstore243
We appreciate you recommending us to your friends and family! We're happy to hear that you found our team polite, helpful, and expert, including our delivery drivers.
Thank you for your review. Take care, Megan at Customer Care
It was a great experience
It was a great experience. The woman who took us around was quite explicit and jovial
18 czerwca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
We're happy to hear that you had a great experience. It's wonderful that the guide was so helpful and made your visit enjoyable. Thank you for your feedback, Megan at Customer Care
Good choice
Good choice, left me to spend time deciding, the one I felt like I could fall asleep on was the one for me,
10 czerwca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
We're happy to hear that you found the perfect choice for a restful sleep! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Excellent.
Went to Stafford store and was served by Jack. He was personable, friendly and knowledgable. There was no pressure selling and it was a relaxing experience. Jack explained the pros and cons in a clear and concise manner. Jack is a credit and an asset to the company, its not very often you meet younger people who are as knowledgable and polite as he is. Well done Jack. Hopefully the delivery will go as smoothly.
27 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Stafford Superstore243
We appreciate you taking the time to share your positive experience at our store Graham. We're so glad to hear that you found our team member helpful and informative, and that you felt no pressure during your visit. We hope your delivery goes smoothly, Megan at Customer care
Customer Service with A Smile
Fantastic customer service, friendly’ knowledgeable. The assistant understood.exactly what we wanted and showed us the option & let us decide what is right for us. Very happy with all & simple to order. Thanks ,, Steve’o , Andra & Leonidas :)
13 maja 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you so much for your kind words! We are thrilled that you had a great experience with our customer service team. It brings us joy to help our customers find exactly what they need and make the ordering process simple. We appreciate your business and hope to see you again soon, Steve, Andra, and Leonidas! :)
Wojciech & Brian were very polite &…
Wojciech & Brian were very polite & respectful, they are a credit to the team :-) thank you for doing a great job
2 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you for the kind words and recognizing our team's hard work. We are happy to have had the opportunity to serve you. Cheers to a job well done! 🎉
In store purchase
I did in store purchase, the team are very helpful, this was not my first purchase from Bensons and I highly recommend them
8 maja 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you so much for your continued support and positive feedback! We strive to provide exceptional customer service and we're thrilled to hear that our team was able to assist you during your purchase. We look forward to seeing you again at Bensons!
New bed and mattress.
Details of both mattresses and beds provided. All staff pleasant. Given time to review with my husband. No feeling of pressure. Thoroughly enjoyed the buying experience.
19 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you for your kind words! We are so happy to hear that you had a great experience at our store. Our team takes pride in providing excellent customer service and ensuring our customers feel comfortable during their shopping experience. We hope you love your new purchase! - Team Bensons 💜
Great advice received from George
Great advice received from George. He didn't push any particular mattress just advised what to go for depending on the type a bed base we had.
Recommend this store.
26 marca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Liz Gardner, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
George
The assistant was very polite and…
The assistant was very polite and helpful and never followed us around the store while we were looking and when I needed information he responded very quickly ....and when ordering gave me all information reference delivery, assembly etc.
11 kwietnia 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Hi Mrs Gaynor. Thanks for taking the time to let us know about your new purchase, we are so glad you are happy.
Good choice of options and no pressure…
Good choice of options and no pressure from sales staff Linda, who was exceptionally knowledgeable, helpful and patient. We chose Benson's as they were local and we wanted to try before buying.
4 kwietnia 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Hi Jackie, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase. Linda
Incredibly friendly and knowledgeable staff
The staff were all incredibly friendly and helpful in the shop. The staff were very knowledgeable about the different types of beds/mattresses.
25 marca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
We're so glad to hear that our staff were friendly, helpful, and knowledgeable during your visit! Thank you for taking the time to share your positive experience with us, Megan at Customer Care
Well done Stafford Store
Great experience and the two staff members that served us were both friendly and we'll informed. Not pushy either, which is important to me.
26 marca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
We appreciate you sharing your positive experience! We're happy to hear that our staff were friendly, well-informed, and not pushy. Thanks for your feedback, Megan at Customer Care
Patient and informative
The staff were incredibly patient and helpful, explaining all the features.
26 marca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
We appreciate your feedback! We're so glad to hear that our staff was patient and helpful in explaining the features to you. Thank you, Megan at Customer Care
A salesman named Jack was very helpful…
A salesman named Jack was very helpful and guided me to what I needed with a smile.
21 marca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you for the 5 stars Mr Causer
Excellent service from staff and…
Excellent service from staff and delivery was perfect.Thank you.
14 marca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Stafford Superstore243
Thank you Carl so much for your feed back.We are very happy that the service you received was Excellent.
Experienced staff who took the time to…
Experienced staff who took the time to explain all the options for bedframes and mattresses that could suit my needs .
So much patience as they guided me through the process . I'm confident that I've made the right choices and I'm looking forward to taking delivery
4 marca 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
Hi Jacqueline, thanks for the 5 star review. We do to try our best to explain all the options to our customers. we are very patient instore, we find it helps the customers.
George at your branch at the hough…
George at your branch at the hough stafford was extremely helpful and knowledgeable a pleasure to talk too
8 lutego 2025
Odpowiedź od Bensons For Beds - Stafford Superstore243
We're happy to hear that you had such a positive experience! It's great to know the team member was so helpful and knowledgeable. Thank you for your feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Stafford Superstore243
We are happy to hear that our assistance was beneficial. We appreciate your positive feedback and thank you for sharing. Take care, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.